Haven vs Zapia

Haven

Haven answers by phone call, text, email and app, is free in beta with no card, and publishes a status page with dated incidents. No public page read says which actions need approval, which accounts it connects or how their tokens are kept, and it names no model provider or sub-processor.

Zapia

Zapia is a personal assistant app for iOS, Android and the web with a free plan that isn't a trial, weekly iOS releases and explicit confirmation before anything that writes. No outside agent can call it, and no status page, security contact or hosting location was found.

Haven

1. Haven has no documented API or MCP server. An outside agent can reach it only through the owner's channels (call, SMS, email, app).
2. Do not assume an approval step before Haven sends mail, texts or calls. None is documented on the public pages.
3. Email Haven sends to other people names Hello Haven as sender and says it was sent on the user's behalf, per the terms.
4. Chat messages, history, profile context and uploaded files go to third-party AI model providers that the vendor does not name.
5. Check status.hellohaven.ai before relying on phone or voice. All four published incidents affected those channels.

Zapia

1. Don't plan to call Zapia from another agent. It answers only in its own app and on the web, and the terms forbid unauthorised automated access.
2. Tell the owner that Pro and Ultra trials become paid after 7 days unless cancelled in the app store.