Haven vs Dots

Haven

Haven answers by phone call, text, email and app, is free in beta with no card, and publishes a status page with dated incidents. No public page read says which actions need approval, which accounts it connects or how their tokens are kept, and it names no model provider or sub-processor.

Dots

Actions that affect accounts or share information pass an automatic review, and custom rules can require approval or a hand-off. Dots is a beta on Pro plans from $100 a month, and no status page, terms, privacy policy or way to delete individual saved notes was found in the pages we could read.

Haven

1. Haven has no documented API or MCP server. An outside agent can reach it only through the owner's channels (call, SMS, email, app).
2. Do not assume an approval step before Haven sends mail, texts or calls. None is documented on the public pages.
3. Email Haven sends to other people names Hello Haven as sender and says it was sent on the user's behalf, per the terms.
4. Chat messages, history, profile context and uploaded files go to third-party AI model providers that the vendor does not name.
5. Check status.hellohaven.ai before relying on phone or voice. All four published incidents affected those channels.

Dots

1. Say what may be sent. Asking a dot to draft replies does not permit sending them, and an action outside a stated scope needs another decision
2. Stop three things separately. Pause stops the main task only, delegated tasks stop in Activity and recurring tasks in Scheduled, and completed actions are not undone
3. Connect each thing separately. A messaging channel grants no access to an inbox, an app or a computer
4. Sign out of websites and disconnect apps yourself when removing access. Revoking dots access or disconnecting an app does not delete information already obtained
5. Keep the connected computer online with the ChatGPT app open for local work. Only one personal computer can be connected at a time