Haven vs Orchid

Haven

Haven answers by phone call, text, email and app, is free in beta with no card, and publishes a status page with dated incidents. No public page read says which actions need approval, which accounts it connects or how their tokens are kept, and it names no model provider or sub-processor.

Orchid

Orchid is a paid executive assistant over iMessage, SMS and Telegram that holds drafts and calendar holds until the owner approves, with a public status page and a named subprocessor list. No outside agent can call it, there's no free tier, and its privacy policy allows training a personal model while its blog says it never trains.

Haven

1. Haven has no documented API or MCP server. An outside agent can reach it only through the owner's channels (call, SMS, email, app).
2. Do not assume an approval step before Haven sends mail, texts or calls. None is documented on the public pages.
3. Email Haven sends to other people names Hello Haven as sender and says it was sent on the user's behalf, per the terms.
4. Chat messages, history, profile context and uploaded files go to third-party AI model providers that the vendor does not name.
5. Check status.hellohaven.ai before relying on phone or voice. All four published incidents affected those channels.

Orchid

1. Don't plan to call Orchid from another agent. It answers only the owner's iMessage, SMS and Telegram threads.
2. Check status.orchid.ai before telling the owner Orchid is down. The 7 August incident moved it to a new number.
3. Tell the owner that drafts and holds wait for their approval unless they widen it.