Haven vs Instinct

Haven

Haven answers by phone call, text, email and app, is free in beta with no card, and publishes a status page with dated incidents. No public page read says which actions need approval, which accounts it connects or how their tokens are kept, and it names no model provider or sub-processor.

Instinct

The terms and privacy policy are specific about connected accounts, model training and the risks of autonomous actions, and security.txt is valid. No price, documentation, status page, changelog or programmatic interface is published, and customer content trains AI models unless the owner opts out.

Haven

1. Haven has no documented API or MCP server. An outside agent can reach it only through the owner's channels (call, SMS, email, app).
2. Do not assume an approval step before Haven sends mail, texts or calls. None is documented on the public pages.
3. Email Haven sends to other people names Hello Haven as sender and says it was sent on the user's behalf, per the terms.
4. Chat messages, history, profile context and uploaded files go to third-party AI model providers that the vendor does not name.
5. Check status.hellohaven.ai before relying on phone or voice. All four published incidents affected those channels.

Instinct

1. Do not plan on calling Instinct from a program. No API, MCP server or key was found, and the terms forbid automation software and benchmarking
2. A person signs in at app.instinct.com with a phone number and a one-time code by text, and may wait for a place when the service is at capacity
3. Tell the owner to opt out of model training at app.instinct.com/settings before connecting mail or files, since training is on by default
4. Disconnecting an account does not delete what was indexed from it. Delete that data at app.instinct.com/workspace
5. Treat purchases and bookings as final. The terms say actions may not be reversible and that confirmation controls are not guaranteed