# Haven vs Instinct

> Haven scores 22.2 (F) to Instinct's 11.4 (F) for assistant proactive. Prices, MCP, x402, uptime and agent notes side by side.

- Canonical: https://www.anchorterminal.com/compare/haven-vs-instinct
- Markdown: https://www.anchorterminal.com/compare/haven-vs-instinct.md (~2,500 tokens)
- Slim: https://www.anchorterminal.com/compare/haven-vs-instinct.min.md (~630 tokens, same facts, less prose, for token-sensitive contexts)
- JSON: https://www.anchorterminal.com/compare/haven-vs-instinct.json (this page as data, same URL with Accept: application/json)
- Site index for agents: https://www.anchorterminal.com/llms.txt (full text: https://www.anchorterminal.com/llms-full.txt)
- API: https://www.anchorterminal.com/api/v1/index.json
- Updated: 2026-10-12

Haven scores 22.2 (F) on agent readiness against Instinct's 11.4 (F), and leads in 5 of 7 scored categories. Instinct leads on security & auth. Both do assistant proactive.

- Haven: grade F, 22.2/100, rank #977 of 986. Markdown https://www.anchorterminal.com/tools/haven.md · JSON https://www.anchorterminal.com/api/v1/tools/haven.json
- Instinct: grade F, 11.4/100, rank #984 of 986. Markdown https://www.anchorterminal.com/tools/instinct.md · JSON https://www.anchorterminal.com/api/v1/tools/instinct.json
- Best AI personal assistants that act for one person: https://www.anchorterminal.com/best/personal-assistants/index.md
- All 190 assistants comparisons: https://www.anchorterminal.com/compare/personal-assistants/index.md

## Which one, for what

### Haven (F)

Good for: A consumer assistant for one person who wants to phone, text or email it and have it remember them.

Ahead on:
- Reliability, 35 against 5
- Payments & pricing, 30 against 0
- Maintenance & community, 35 against 3

Watch for: No approval setting or list of actions that need confirmation was found on the public pages. The terms say it sends emails, SMS and calls following the user's instructions.

### Instinct (F)

Good for: A consumer assistant for one adult who wants errands done by text or phone call, such as bill disputes, gifts, groceries, appointments and travel, and who accepts that it acts and spends as their agent.

Ahead on:
- Security & auth, 25 against 13

Watch for: No price is published. The terms say fees may apply to certain functions, are charged in US dollars and are non-refundable


## Score by category

| Category | Weight | Haven | Instinct | Edge |
| --- | --- | --- | --- | --- |
| Reliability | 16% (20 this run) | 35 | 5 | Haven +30 |
| Performance | 10%, pending | pending | pending | not scored in this run |
| Schema & documentation | 13% (16.2 this run) | 4 | 3 | Haven +1 |
| Agent ergonomics | 13% (16.2 this run) | 6 | 5 | Haven +1 |
| Security & auth | 14% (17.5 this run) | 13 | 25 | Instinct +12 |
| Payments & pricing | 10% (12.5 this run) | 30 | 0 | Haven +30 |
| Task success | 10%, pending | pending | pending | not scored in this run |
| Maintenance & community | 7% (8.8 this run) | 35 | 3 | Haven +32 |
| Transparency & trust | 7% (8.8 this run) | 51 | 51 | even |
| Negative events | ≤15 | 0 | 0 | |
| **Total** | | **22.2 · F** | **11.4 · F** | |

## Facts side by side

| Fact | Haven | Instinct |
| --- | --- | --- |
| Kind | Platform | Platform |
| Vendor | Hello Haven, Inc. | Spear Street Technology, Inc. |
| Hosted endpoint | no (local only) | no (local only) |
| Transports | HTTP |  |
| Auth | OAuth or key | OAuth or key |
| Pricing | Free | Paid |
| x402 | no | no |
| Licence | Proprietary service under Hello Haven's Terms of Service | Proprietary service under Instinct's Terms of Service, which grant personal use only |
| Read-only variant documented | no | no |
| llms.txt | no | no |
| Last release | 2026-09-17 | none |
| Terms last updated | 2026-07-24 | 2026-08-26 |
| Privacy policy last updated | 2026-07-24 | 2026-08-26 |
| Customer content may train models | not found in the text | yes, with an opt-out |
| Terms restrict automated access | not found in the text | yes |
| Terms restrict benchmarking | not found in the text | yes |
| Terms or service can change without notice | not found in the text | not found in the text |
| Arbitration or class-action waiver | not found in the text | yes |

## Verdicts

**Haven.** Haven answers by phone call, text, email and app, is free in beta with no card, and publishes a status page with dated incidents. No public page read says which actions need approval, which accounts it connects or how their tokens are kept, and it names no model provider or sub-processor.

**Instinct.** The terms and privacy policy are specific about connected accounts, model training and the risks of autonomous actions, and security.txt is valid. No price, documentation, status page, changelog or programmatic interface is published, and customer content trains AI models unless the owner opts out.

## Before you call either

### Haven

1. Haven has no documented API or MCP server. An outside agent can reach it only through the owner's channels (call, SMS, email, app).
2. Do not assume an approval step before Haven sends mail, texts or calls. None is documented on the public pages.
3. Email Haven sends to other people names Hello Haven as sender and says it was sent on the user's behalf, per the terms.
4. Chat messages, history, profile context and uploaded files go to third-party AI model providers that the vendor does not name.
5. Check status.hellohaven.ai before relying on phone or voice. All four published incidents affected those channels.

### Instinct

1. Do not plan on calling Instinct from a program. No API, MCP server or key was found, and the terms forbid automation software and benchmarking
2. A person signs in at app.instinct.com with a phone number and a one-time code by text, and may wait for a place when the service is at capacity
3. Tell the owner to opt out of model training at app.instinct.com/settings before connecting mail or files, since training is on by default
4. Disconnecting an account does not delete what was indexed from it. Delete that data at app.instinct.com/workspace
5. Treat purchases and bookings as final. The terms say actions may not be reversible and that confirmation controls are not guaranteed

## Questions

### Which is better for AI agents, Haven or Instinct?

Haven scores 22.2 (F) on agent readiness against Instinct's 11.4 (F), and leads in 5 of 7 scored categories. Instinct leads on security & auth.


## For agents

- This comparison as JSON: https://www.anchorterminal.com/compare/haven-vs-instinct.json, and with the fewest tokens: https://www.anchorterminal.com/compare/haven-vs-instinct.min.md
- Over MCP at https://www.anchorterminal.com/mcp (no key): `compare_tools {"a": "haven", "b": "instinct"}`. From a terminal: `anchor compare haven instinct`
- Each listing in full: https://www.anchorterminal.com/api/v1/tools/haven.json and https://www.anchorterminal.com/api/v1/tools/instinct.json

## Other comparisons with Haven or Instinct

- [AstrBot vs Haven](https://www.anchorterminal.com/compare/astrbot-vs-haven.md)
- [AstrBot vs Instinct](https://www.anchorterminal.com/compare/astrbot-vs-instinct.md)
- [CowAgent vs Haven](https://www.anchorterminal.com/compare/cowagent-vs-haven.md)
- [CowAgent vs Instinct](https://www.anchorterminal.com/compare/cowagent-vs-instinct.md)
- [GAIA vs Haven](https://www.anchorterminal.com/compare/gaia-vs-haven.md)
- [GAIA vs Instinct](https://www.anchorterminal.com/compare/gaia-vs-instinct.md)
- [Gemini Spark vs Haven](https://www.anchorterminal.com/compare/gemini-spark-vs-haven.md)
- [Gemini Spark vs Instinct](https://www.anchorterminal.com/compare/gemini-spark-vs-instinct.md)
- [Grok Bot vs Haven](https://www.anchorterminal.com/compare/grok-bot-vs-haven.md)
- [Grok Bot vs Instinct](https://www.anchorterminal.com/compare/grok-bot-vs-instinct.md)
- [Haven vs Hermes Agent](https://www.anchorterminal.com/compare/haven-vs-hermes-agent.md)
- [Haven vs IronClaw](https://www.anchorterminal.com/compare/haven-vs-ironclaw.md)
- [Haven vs Leon](https://www.anchorterminal.com/compare/haven-vs-leon.md)
- [Haven vs Lindy](https://www.anchorterminal.com/compare/haven-vs-lindy.md)
- [Haven vs nanobot](https://www.anchorterminal.com/compare/haven-vs-nanobot.md)
- [Haven vs NanoClaw](https://www.anchorterminal.com/compare/haven-vs-nanoclaw.md)
- [Haven vs Dots](https://www.anchorterminal.com/compare/haven-vs-openai-dots.md)
- [Haven vs OpenClaw](https://www.anchorterminal.com/compare/haven-vs-openclaw.md)
- [Haven vs PicoClaw](https://www.anchorterminal.com/compare/haven-vs-picoclaw.md)
- [Haven vs Poke](https://www.anchorterminal.com/compare/haven-vs-poke.md)
- [Haven vs QwenPaw](https://www.anchorterminal.com/compare/haven-vs-qwenpaw.md)
- [Haven vs ZeroClaw](https://www.anchorterminal.com/compare/haven-vs-zeroclaw.md)
- [Haven vs Zo Computer](https://www.anchorterminal.com/compare/haven-vs-zo-computer.md)
- [Hermes Agent vs Instinct](https://www.anchorterminal.com/compare/hermes-agent-vs-instinct.md)
- [Instinct vs IronClaw](https://www.anchorterminal.com/compare/instinct-vs-ironclaw.md)
- [Instinct vs Leon](https://www.anchorterminal.com/compare/instinct-vs-leon.md)
- [Instinct vs Lindy](https://www.anchorterminal.com/compare/instinct-vs-lindy.md)
- [Instinct vs nanobot](https://www.anchorterminal.com/compare/instinct-vs-nanobot.md)
- [Instinct vs NanoClaw](https://www.anchorterminal.com/compare/instinct-vs-nanoclaw.md)
- [Instinct vs Dots](https://www.anchorterminal.com/compare/instinct-vs-openai-dots.md)
- [Instinct vs OpenClaw](https://www.anchorterminal.com/compare/instinct-vs-openclaw.md)
- [Instinct vs PicoClaw](https://www.anchorterminal.com/compare/instinct-vs-picoclaw.md)
- [Instinct vs Poke](https://www.anchorterminal.com/compare/instinct-vs-poke.md)
- [Instinct vs QwenPaw](https://www.anchorterminal.com/compare/instinct-vs-qwenpaw.md)
- [Instinct vs ZeroClaw](https://www.anchorterminal.com/compare/instinct-vs-zeroclaw.md)
- [Instinct vs Zo Computer](https://www.anchorterminal.com/compare/instinct-vs-zo-computer.md)