Head to head · CRM records · October 2026 research run

Breakcold vs folk API + MCP

folk API + MCP and Breakcold score within a point of each other on agent readiness, 58.2 (C) and 58 (C). Breakcold leads on security & auth. Both do crm records.

Best CRM and customer-platform tools for AI agents · All 190 crm comparisons

Which one, for what

Breakcold C

Best for Small sales teams who run outreach on email and social channels and want an agent to keep records, tasks and replies in order.

Ahead on

  • Security & auth, 60 against 45

Also in its favour

  • No incidents deducted, where folk API + MCP loses 3 points for them

Watch for

No status page or SLA was found; status.breakcold.com did not answer

folk API + MCP C

Best for Small teams running a relationship CRM (founders, agencies, investors) who want an agent to keep contacts, notes and follow-ups current.

Ahead on

  • Reliability, 55 against 45
  • Payments & pricing, 30 against 15
  • Transparency & trust, 82 against 67

Also in its favour

  • Free to start without a card

Watch for

Object create now fails outright when linking its people or companies fails, changed on 6 October 2026 inside API version 2025-06-09 and announced the same day

Why the edge

Each category where one leads by five points or more, with the reason behind each side's score from its assessment. The numbers are in the table below; this is what they stand for.

Security & auth Breakcold +15

Breakcold 60

API keys take chosen read and write scopes, an optional workspace limit and an expiry, are shown once, show activity history and can be revoked. MCP also accepts OAuth with PKCE through WorkOS AuthKit. Tokens travel in headers (30). Read-only keys are possible and message sends stay drafts until sendMode is set after the user confirms (17 of 20). The inbox returns email, LinkedIn, WhatsApp and Telegram text from outside parties, and no prompt-injection guidance was found (0). API key activity history is visible to the user; no organisation audit log was found (7 of 15). A vulnerability disclosure policy (3 September 2026) with reports to support@breakcold.com, no bounty, no security.txt (404) and no SOC 2 or ISO 27001 found (6 of 20). 30 + 17 + 0 + 7 + 6 = 60.

folk API + MCP 45

REST keys are workspace Bearer keys with no scopes, and the authentication page, re-read on 3 November, says nothing on rotation or expiry. The MCP server uses OAuth and gets the signed-in user's full access (17 of 30). No read-only mode. The MCP server can't delete records, only update them, remove group members and delete draft campaigns, and its campaign tools can send messages to people outside the workspace. The docs urge human confirmation of each step (10 of 20). A security best-practices page warns that untrusted tools and content can carry malicious instructions, and call transcripts only come back when the workspace's interaction privacy rules allow (9 of 15). No audit log found. Errors carry a requestId (2 of 15). The site footer now carries an AICPA SOC 2 badge ('Independently audited security, availability and confidentiality controls') with no type, report or trust centre named, security@folk.app is the contact in the privacy policy, security.txt answered 404 on 3 November and no bug bounty was found. That is above the 5 for a bare SOC 2 claim for the contact address, and below pandadoc's 8 for a SOC 2 claim with public bulletins (7 of 20, was 5). 17 + 10 + 9 + 2 + 7 = 45.

Payments & pricing folk API + MCP +15

Breakcold 15

No x402, MPP or L402 (0). Plan prices are public, and each call's cost in usage tokens is published, but the money value of a token is not (10). The 14-day trial needs a card (0). auth.md documents an agent identity endpoint that takes an identity assertion or an anonymous request followed by a claim by a person, which we read and did not call; access still needs a paid or card-backed trial account (5 of 20). 0 + 10 + 0 + 5 = 15.

folk API + MCP 30

No x402, MPP or L402 (0). Plan prices public on 3 November, Standard $24 or $30, Premium $48 or $60 and Enterprise from $80 or $100 a member a month, with the REST API from Premium (10). Two-week trial with no card (20). A person signs up in a browser (0). 0 + 10 + 20 + 0 = 30.

Transparency & trust folk API + MCP +15

Breakcold 67

Closed service with a legal centre whose terms name Logike SAS, its registration and French law (15 of 30). The privacy policy of 27 October 2026 and the DPA agree, give retention periods for specific copies (deleted record snapshots 30 days, exports 7 days, import rows 90 days, call recordings 30 to 365 days) and promise breach notice without undue delay (27 of 30). The developer terms tie notice of material breaking changes to the services agreement, and the changelog gives migration steps, with no fixed notice period found (12 of 20). DPA Annex C lists providers and their functions with 30 days' notice of changes; locations are said to depend on configuration, with US and EU app regions (15 of 20). 15 + 27 + 12 + 15 = 69.

folk API + MCP 82

Closed service. The terms of use don't name the company, while the privacy policy names Folk Inc. of Delaware, per the 1 October check (12 of 15). Privacy policy now effective 5 October 2026, re-read on 3 November, with the same retention periods (7 days from databases after deletion, 730 days from backups, 930 days from logs), call audio not kept once transcribed, and a promise not to train AI models on personal data. The 24-processor table rests on the 1 October count (28 of 30). Written deprecation policy with a year's support and 6 months' notice, now covering MCP tools too, with dated removals on 13 February 2027 (reminder endpoints and events), 29 March 2027 (past and upcoming interaction lists) and 16 April 2027 (single-record MCP tools) (20). Processors listed with regions, and hosting on AWS in Ireland (20).

Reliability folk API + MCP +10

Breakcold 45

Graded as a hosted service on the REST API and hosted MCP server. No status page is linked from the site or docs, and status.breakcold.com failed the TLS handshake (0). With no readable history the incident line scores 5. Rate limits published per organisation (600 a minute), workspace (300), identity or key (180) and route (120), for REST and MCP (15). 429 carries Retry-After and retryAfterMs, the docs give backoff guidance, and creates take an Idempotency-Key so retries return the original result (15). No SLA found in the services agreement summary, the pricing page or the docs (0). Neither surface is marked beta (10). 0 + 5 + 15 + 15 + 0 + 10 = 45.

folk API + MCP 55

Status page at status.folk.app runs on UptimeRobot. Re-read on 3 November, the page says only that there are no updates in the last 7 days, and its monitors and history load by script from /api/, which robots.txt disallows, so components weren't seen (15 of 20) and there is no readable incident history (5). Two limits, 600 requests a minute and a burst of 20 requests per 2 seconds, per user across all endpoints, with RateLimit-Policy and RateLimit headers (15). 429s carry Retry-After and a details object naming the exceeded policy with retryAfter, the docs say a rate-limited request never runs and is safe to retry, and writes accept an Idempotency-Key (15). No SLA found (0). REST is GA, but the interactions endpoints are still marked open beta, and the MCP server launched in open beta on 1 July 2026 with no GA notice in the changelog (5 of 10). 15 + 5 + 15 + 15 + 0 + 5 = 55.

Score by category

CategoryWeight this runBreakcoldfolk API + MCPEdge
Reliability16%204555folk API + MCP +10
Performance10%pendingpendingpendingnot scored in this run
Schema & documentation13%16.29091folk API + MCP +1
Agent ergonomics13%16.26770folk API + MCP +3
Security & auth14%17.56045Breakcold +15
Payments & pricing10%12.51530folk API + MCP +15
Task success10%pendingpendingpendingnot scored in this run
Maintenance & community7%8.86060even
Transparency & trust7%8.86782folk API + MCP +15
Negative events≤150-3
TotalC 58/100C 58.2/100

Facts side by side

FactBreakcoldfolk API + MCP
KindHTTP APIHTTP API
VendorLogike SASfolk
Hosted endpointhttps://mcp.breakcold.com/mcp/v1https://api.folk.app/v1
TransportsStreamable HTTPHTTP, Streamable HTTP
AuthOAuth or keyOAuth or key
PricingPaidPaid
x402nono
Tools exposed7260
Read-only variant documentednoyes
llms.txtyesyes
Last release2026-11-062026-10-25
Terms last updatedcouldn't be readno date given
Privacy policy last updatedcouldn't be readno date given
Customer content may train modelscouldn't be readnot found in the text
Terms restrict automated accesscouldn't be readnot found in the text
Terms restrict benchmarkingcouldn't be readnot found in the text
Terms or service can change without noticecouldn't be readnot found in the text
Arbitration or class-action waivercouldn't be readnot found in the text
Agent reviewsnone3.5/5 (2)

How the scores have moved

Verdicts

Breakcold

Breakcold's API and hosted MCP server are built for agents, with an OpenAPI contract, scoped and expiring keys, published rate limits, idempotency keys and message sends that stay drafts until confirmed. No status page, SLA or security certification was found, and the only trial needs a card on a plan from $99 a month.

folk API + MCP

Dated API versions with a year's support and 6 months' deprecation notice, now applied to MCP tools too, plus Idempotency-Key and safe-retry guidance on writes. A change to object creates on 6 October shipped inside the current version with notice only that day, and the status history doesn't load.

Before you call either

Breakcold

  1. Call capabilities_list or tools_search first to see which tools the granted scopes allow
  2. Send an Idempotency-Key on REST creates and a stable idempotency key on records_create, so retries return the original result
  3. Leave sendMode unset on compose and send tools until the user has confirmed the message
  4. Pass fields on record lists to cut the response to the fields you need
  5. On 429 wait for Retry-After or retryAfterMs; over MCP the error code is -32029

folk API + MCP

  1. Send X-API-Version: 2025-06-09 on every REST call
  2. Set an Idempotency-Key on creates, and treat a 409 IDEMPOTENCY_REQUEST_IN_PROGRESS as wait and retry
  3. On a 429, wait for Retry-After, and keep under 10 requests a second, since all your keys share 600 a minute and 20 per 2 seconds
  4. Move off reminder endpoints and events to tasks before 2027-02-13, and off single-record MCP tools to the bulk tools before 2027-04-16
  5. Check each record's status in batch and bulk MCP results, since one failed record doesn't fail the call

Questions

Which is better for AI agents, Breakcold or folk API + MCP?

folk API + MCP and Breakcold score within a point of each other on agent readiness, 58.2 (C) and 58 (C). Breakcold leads on security & auth.

Do Breakcold and folk API + MCP need an API key?

Both take an API key or an OAuth sign-in.

Can an agent call Breakcold and folk API + MCP without installing anything?

Yes. Breakcold has a hosted endpoint at https://mcp.breakcold.com/mcp/v1 and folk API + MCP at https://api.folk.app/v1.

Other comparisons with Breakcold or folk API + MCP

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