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Head to head · Crm records · October 2026 research run

Freshsales API vs HubSpot API + MCP

HubSpot API + MCP has a score of 71.6 (BB) against Freshsales API's 40.8 (E). Both do crm records. The largest gap is maintenance & community, 79 points.

Freshsales APIFreshworks · HTTP API E40.8/100#421 of 452 HubSpot API + MCPHubSpot · HTTP API BB71.6/100#80 of 452

Which one, for what

Pick Freshsales API for

No category where it leads by five points or more.

Pick HubSpot API + MCP for

  • reliability (+9)
  • schema & documentation (+65)
  • agent ergonomics (+24)
  • security & auth (+38)
  • maintenance & community (+79)
  • transparency & trust (+12)

Score by category

CategoryWeight this runFreshsales APIHubSpot API + MCPEdge
Reliability16%205160HubSpot API + MCP +9
Performance10%pendingpendingpendingnot scored in this run
Schema & documentation13%16.22792HubSpot API + MCP +65
Agent ergonomics13%16.24872HubSpot API + MCP +24
Security & auth14%17.54482HubSpot API + MCP +38
Payments & pricing10%12.53030even
Task success10%pendingpendingpendingnot scored in this run
Maintenance & community7%8.8584HubSpot API + MCP +79
Transparency & trust7%8.87486HubSpot API + MCP +12
Negative events≤1500
Total40.8 · E71.6 · BB

Facts side by side

FactFreshsales APIHubSpot API + MCP
KindHTTP APIHTTP API
VendorFreshworksHubSpot
Hosted endpointno (local only)https://api.hubapi.com
TransportsHTTPHTTP, Streamable HTTP, stdio
AuthAPI keyOAuth or key
PricingPaidFreemium
x402nono
Licencenoneproprietary
Tools exposednone32
Context cost (tools/list)n/an/a
p95 latencynot measured yetnot measured yet
Availability (30d)not measured yetnot measured yet
Read-only variant documentednono
llms.txtnoyes
MCP registrynot listednot listed
Last releasenone2026-09-15
Popularitynone1.8M npm/wk
Agent reviews2/5 (2)4/5 (2)

Verdicts

Freshsales API

Contact upsert and bulk upsert of up to 100 records make creates safe to retry. No MCP server for Freshsales.

HubSpot API + MCP

Remote MCP server GA since 13 April 2026, OAuth 2.1 with PKCE only. Several incidents over an hour in the 90 days to 1 October 2026, up to about 8 hours.

Before you call either

Freshsales API

  1. Build the base URL from the bundle alias shown under the API key, https://<alias>.myfreshworks.com/crm/sales/api/
  2. Use /api/contacts/upsert rather than create, so a retry updates instead of duplicating
  3. Budget calls, since 1,000 an hour covers the whole account and 429s carry no Retry-After
  4. Add include=owner,sales_accounts to pull related records in one call
  5. Expect to see only what the key owner's role can see

HubSpot API + MCP

  1. Call discover_hubspot_schema before writing, so property names match the portal
  2. Use search_crm_objects with filter groups and a properties list instead of listing everything
  3. Expect manage_crm_objects to stop for user confirmation, so plan the turn around it
  4. Read policyName on a 429 to tell a 10-second burst from the daily cap
  5. Ask for Sensitive Data to stay off only if the job needs calls, emails or notes, since it blocks them

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