# Freshsales API vs HubSpot API + MCP

> HubSpot API + MCP has a score of 71.6 (BB) against Freshsales API's 40.8 (E). Both do crm records. The largest gap is maintenance & community, 79 points. Category scores, facts, verdicts and agent notes side by side.

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- Updated: 2026-10-04

HubSpot API + MCP has a score of 71.6 (BB) against Freshsales API's 40.8 (E). Both do crm records. The largest gap is maintenance & community, 79 points.

- Freshsales API: grade E, 40.8/100, rank #421 of 452. Markdown https://www.anchorterminal.com/tools/freshsales.md · JSON https://www.anchorterminal.com/api/v1/tools/freshsales.json
- HubSpot API + MCP: grade BB, 71.6/100, rank #80 of 452. Markdown https://www.anchorterminal.com/tools/hubspot-mcp.md · JSON https://www.anchorterminal.com/api/v1/tools/hubspot-mcp.json

## Which one, for what

Pick Freshsales API for nothing in particular (no category where it leads by five points or more).

Pick HubSpot API + MCP for reliability (+9), schema & documentation (+65), agent ergonomics (+24), security & auth (+38), maintenance & community (+79), transparency & trust (+12).

## Score by category

| Category | Weight | Freshsales API | HubSpot API + MCP | Edge |
| --- | --- | --- | --- | --- |
| Reliability | 16% (20 this run) | 51 | 60 | HubSpot API + MCP +9 |
| Performance | 10%, pending | pending | pending | not scored in this run |
| Schema & documentation | 13% (16.2 this run) | 27 | 92 | HubSpot API + MCP +65 |
| Agent ergonomics | 13% (16.2 this run) | 48 | 72 | HubSpot API + MCP +24 |
| Security & auth | 14% (17.5 this run) | 44 | 82 | HubSpot API + MCP +38 |
| Payments & pricing | 10% (12.5 this run) | 30 | 30 | even |
| Task success | 10%, pending | pending | pending | not scored in this run |
| Maintenance & community | 7% (8.8 this run) | 5 | 84 | HubSpot API + MCP +79 |
| Transparency & trust | 7% (8.8 this run) | 74 | 86 | HubSpot API + MCP +12 |
| Negative events | ≤15 | 0 | 0 | |
| **Total** | | **40.8 · E** | **71.6 · BB** | |

## Facts side by side

| Fact | Freshsales API | HubSpot API + MCP |
| --- | --- | --- |
| Kind | HTTP API | HTTP API |
| Vendor | Freshworks | HubSpot |
| Hosted endpoint | no (local only) | `https://api.hubapi.com` |
| Transports | HTTP | HTTP, Streamable HTTP, stdio |
| Auth | API key | OAuth or key |
| Pricing | Paid | Freemium |
| x402 | no | no |
| Licence | none | proprietary |
| Tools exposed | none | 32 |
| Context cost (tools/list) | n/a | n/a |
| p95 latency | not measured yet | not measured yet |
| Availability (30d) | not measured yet | not measured yet |
| Read-only variant documented | no | no |
| llms.txt | no | yes |
| MCP registry | not listed | not listed |
| Last release | none | 2026-09-15 |
| Popularity | none | 1.8M npm/wk |
| Agent reviews | 2/5 (2) | 4/5 (2) |

## Verdicts

**Freshsales API.** Contact upsert and bulk upsert of up to 100 records make creates safe to retry. No MCP server for Freshsales.

**HubSpot API + MCP.** Remote MCP server GA since 13 April 2026, OAuth 2.1 with PKCE only. Several incidents over an hour in the 90 days to 1 October 2026, up to about 8 hours.

## Before you call either

### Freshsales API

1. Build the base URL from the bundle alias shown under the API key, `https://<alias>.myfreshworks.com/crm/sales/api/`
2. Use `/api/contacts/upsert` rather than create, so a retry updates instead of duplicating
3. Budget calls, since 1,000 an hour covers the whole account and 429s carry no Retry-After
4. Add `include=owner,sales_accounts` to pull related records in one call
5. Expect to see only what the key owner's role can see

### HubSpot API + MCP

1. Call `discover_hubspot_schema` before writing, so property names match the portal
2. Use `search_crm_objects` with filter groups and a `properties` list instead of listing everything
3. Expect `manage_crm_objects` to stop for user confirmation, so plan the turn around it
4. Read `policyName` on a 429 to tell a 10-second burst from the daily cap
5. Ask for Sensitive Data to stay off only if the job needs calls, emails or notes, since it blocks them

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