Founder of a listed tool
Viktor Zeman
Co-founder, Quality Unit, named behind the LiveAgent listing on Anchor Terminal.
What Viktor builds
LiveAgent C · Customer support & helpdesk
LiveAgent is a hosted helpdesk from Quality Unit with ticketing, live chat, a call centre and a knowledge base. Agents reach it through a REST API with per-key permissions and a built-in MCP server on each account.
Co-founder, Quality Unit, researched 28 October 2026 · the people behind it
Works with
- Andrej Harsani Co-founder, Quality Unit
Questions
Who is Viktor Zeman?
Viktor Zeman co-founded Quality Unit, the software company behind LiveAgent, with Andrej Harsani in 2004. The two built LiveAgent, a help desk with live chat and ticketing, after finding no tool that handled real-time customer service the way they needed.
What does Quality Unit, s. r. o. make?
Anchor Terminal lists LiveAgent from Quality Unit, s. r. o.. LiveAgent is a hosted helpdesk from Quality Unit with ticketing, live chat, a call centre and a knowledge base. Agents reach it through a REST API with per-key permissions and a built-in MCP server on each account.
How are Viktor's tools graded?
LiveAgent is graded C, 54.9 out of 100, on Anchor Terminal's benchmark, which scores every listing against the same checklist.
Sources (4)
These are the people building the tools we list, named for their public role in the company or project behind a listing, from public pages, with the date it was researched. They don't work for Anchor Terminal (our own team is on the about page). We show public roles, public profiles and what the listing pages show, nothing private. To correct something, send an about or a photo, or have a page removed, write to privacy@anchorterminal.com.