# Viktor Zeman

> Viktor Zeman is co-founder of Quality Unit. LiveAgent on Anchor Terminal, with grades, an about and public profiles.

- Canonical: https://www.anchorterminal.com/people/viktor-zeman/
- Markdown: https://www.anchorterminal.com/people/viktor-zeman/index.md (~750 tokens)
- Slim: https://www.anchorterminal.com/people/viktor-zeman/index.min.md (~530 tokens, same facts, less prose, for token-sensitive contexts)
- JSON: https://www.anchorterminal.com/people/viktor-zeman/index.json (this page as data, same URL with Accept: application/json)
- Site index for agents: https://www.anchorterminal.com/llms.txt (full text: https://www.anchorterminal.com/llms-full.txt)
- API: https://www.anchorterminal.com/api/v1/index.json
- MCP: https://www.anchorterminal.com/mcp (the whole catalogue as tools, no key)
- Licence: CC BY 4.0, credit Anchor Terminal and link this page (https://www.anchorterminal.com/terms/#data)
- Updated: 2026-10-28

Co-founder, Quality Unit.

Viktor Zeman co-founded Quality Unit, the software company behind LiveAgent, with Andrej Harsani in 2004. The two built LiveAgent, a help desk with live chat and ticketing, after finding no tool that handled real-time customer service the way they needed.

## What Viktor builds

- [LiveAgent](https://www.anchorterminal.com/tools/liveagent.md), graded C, 54.9/100, in Customer support & helpdesk. LiveAgent is a hosted helpdesk from Quality Unit with ticketing, live chat, a call centre and a knowledge base. Agents reach it through a REST API with per-key permissions and a built-in MCP server on each account. Co-founder, Quality Unit, researched 2026-10-28.

## Works with

- [Andrej Harsani](https://www.anchorterminal.com/people/andrej-harsani/), Co-founder, Quality Unit

## Questions

### Who is Viktor Zeman?

Viktor Zeman co-founded Quality Unit, the software company behind LiveAgent, with Andrej Harsani in 2004. The two built LiveAgent, a help desk with live chat and ticketing, after finding no tool that handled real-time customer service the way they needed.

### What does Quality Unit, s. r. o. make?

Anchor Terminal lists LiveAgent from Quality Unit, s. r. o.. LiveAgent is a hosted helpdesk from Quality Unit with ticketing, live chat, a call centre and a knowledge base. Agents reach it through a REST API with per-key permissions and a built-in MCP server on each account.

### How are Viktor's tools graded?

LiveAgent is graded C, 54.9 out of 100, on Anchor Terminal's benchmark, which scores every listing against the same checklist.

## Sources

- https://www.liveagent.com/
- https://www.liveagent.com/about/about-liveagent/
- https://support.liveagent.com/
- https://www.liveagent.com/about/

These are the people building the tools we list, named for their public role in the company or project behind a listing, from public pages, with the date it was researched. They don't work for Anchor Terminal (our own team is on the about page, /about/#author). We show public roles, public profiles and what the listing pages show, nothing private. To correct something, send an about or a photo, or have a page removed, write to privacy@anchorterminal.com.

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