Founder of a listed tool

Andrej Harsani

Co-founder, Quality Unit, named behind the LiveAgent listing on Anchor Terminal.

Andrej Harsani

Co-founder, Quality Unit

Andrej Harsani co-founded Quality Unit with Viktor Zeman in 2004 and, with him, started LiveAgent after they could not find software for real-time customer service. LiveAgent's about page lists him among the heads of its team.

What Andrej builds

  • LiveAgent C · Customer support & helpdesk

    LiveAgent is a hosted helpdesk from Quality Unit with ticketing, live chat, a call centre and a knowledge base. Agents reach it through a REST API with per-key permissions and a built-in MCP server on each account.

    Co-founder, Quality Unit, researched 28 October 2026 · the people behind it

Works with

Questions

Who is Andrej Harsani?

Andrej Harsani co-founded Quality Unit with Viktor Zeman in 2004 and, with him, started LiveAgent after they could not find software for real-time customer service. LiveAgent's about page lists him among the heads of its team.

What does Quality Unit, s. r. o. make?

Anchor Terminal lists LiveAgent from Quality Unit, s. r. o.. LiveAgent is a hosted helpdesk from Quality Unit with ticketing, live chat, a call centre and a knowledge base. Agents reach it through a REST API with per-key permissions and a built-in MCP server on each account.

How are Andrej's tools graded?

LiveAgent is graded C, 54.9 out of 100, on Anchor Terminal's benchmark, which scores every listing against the same checklist.

Sources (4)

These are the people building the tools we list, named for their public role in the company or project behind a listing, from public pages, with the date it was researched. They don't work for Anchor Terminal (our own team is on the about page). We show public roles, public profiles and what the listing pages show, nothing private. To correct something, send an about or a photo, or have a page removed, write to privacy@anchorterminal.com.

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