{
  "data": null,
  "kind": "anchor.page",
  "links": {
    "api": "https://www.anchorterminal.com/api/v1/index.json",
    "html": "https://www.anchorterminal.com/people/viktor-zeman/",
    "json": "https://www.anchorterminal.com/people/viktor-zeman/index.json",
    "llms": "https://www.anchorterminal.com/llms.txt",
    "markdown": "https://www.anchorterminal.com/people/viktor-zeman/index.md",
    "mcp": "https://www.anchorterminal.com/mcp",
    "slim": "https://www.anchorterminal.com/people/viktor-zeman/index.min.md"
  },
  "markdown": "Co-founder, Quality Unit.\n\nViktor Zeman co-founded Quality Unit, the software company behind LiveAgent, with Andrej Harsani in 2004. The two built LiveAgent, a help desk with live chat and ticketing, after finding no tool that handled real-time customer service the way they needed.\n\n## What Viktor builds\n\n- [LiveAgent](https://www.anchorterminal.com/tools/liveagent.md), graded C, 54.9/100, in Customer support \u0026 helpdesk. LiveAgent is a hosted helpdesk from Quality Unit with ticketing, live chat, a call centre and a knowledge base. Agents reach it through a REST API with per-key permissions and a built-in MCP server on each account. Co-founder, Quality Unit, researched 2026-10-28.\n\n## Works with\n\n- [Andrej Harsani](https://www.anchorterminal.com/people/andrej-harsani/), Co-founder, Quality Unit\n\n## Questions\n\n### Who is Viktor Zeman?\n\nViktor Zeman co-founded Quality Unit, the software company behind LiveAgent, with Andrej Harsani in 2004. The two built LiveAgent, a help desk with live chat and ticketing, after finding no tool that handled real-time customer service the way they needed.\n\n### What does Quality Unit, s. r. o. make?\n\nAnchor Terminal lists LiveAgent from Quality Unit, s. r. o.. LiveAgent is a hosted helpdesk from Quality Unit with ticketing, live chat, a call centre and a knowledge base. Agents reach it through a REST API with per-key permissions and a built-in MCP server on each account.\n\n### How are Viktor's tools graded?\n\nLiveAgent is graded C, 54.9 out of 100, on Anchor Terminal's benchmark, which scores every listing against the same checklist.\n\n## Sources\n\n- https://www.liveagent.com/\n- https://www.liveagent.com/about/about-liveagent/\n- https://support.liveagent.com/\n- https://www.liveagent.com/about/\n\nThese are the people building the tools we list, named for their public role in the company or project behind a listing, from public pages, with the date it was researched. They don't work for Anchor Terminal (our own team is on the about page, /about/#author). We show public roles, public profiles and what the listing pages show, nothing private. To correct something, send an about or a photo, or have a page removed, write to privacy@anchorterminal.com.\n",
  "meta": {
    "attribution": "Anchor Terminal (https://www.anchorterminal.com)",
    "attributionRequired": true,
    "credit": "CC BY 4.0, credit Anchor Terminal and link the page or API address you took it from (https://www.anchorterminal.com/terms/#data)",
    "docs": "https://www.anchorterminal.com/docs/",
    "generatedAt": "2026-10-28",
    "license": "CC-BY-4.0",
    "method": "https://www.anchorterminal.com/benchmark/",
    "methodology": "0.7",
    "openapi": "https://www.anchorterminal.com/openapi.json",
    "preview": false,
    "run": "2026-10-01",
    "runLabel": "October 2026 research run",
    "terms": "https://www.anchorterminal.com/terms/#data"
  },
  "page": {
    "breadcrumbs": [
      {
        "name": "Home",
        "url": "https://www.anchorterminal.com/"
      },
      {
        "name": "People building AI tools",
        "url": "https://www.anchorterminal.com/people/"
      },
      {
        "name": "Viktor Zeman",
        "url": ""
      }
    ],
    "description": "Viktor Zeman is co-founder of Quality Unit. LiveAgent on Anchor Terminal, with grades, an about and public profiles.",
    "facts": null,
    "h1": "Viktor Zeman",
    "image": "https://www.anchorterminal.com/assets/og/default.png",
    "path": "/people/viktor-zeman/",
    "published": "",
    "section": "people",
    "title": "Viktor Zeman, Co-founder, Quality Unit | Anchor Terminal",
    "toc": null,
    "updated": "2026-10-28",
    "url": "https://www.anchorterminal.com/people/viktor-zeman/"
  },
  "tokens": {
    "markdown": 750,
    "slim": 530
  },
  "version": 1
}