Head to head · Restaurant reservations · October 2026 research run
Fresha AI Concierge vs Resy
Resy scores 19.5 (F) on agent readiness against Fresha AI Concierge's 13.9 (F), and leads in 3 of 7 scored categories. Fresha AI Concierge leads on schema & documentation, agent ergonomics, security & auth and payments & pricing. Both do restaurant reservations.
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Which one, for what
Best for Fresha AI Concierge answers client calls and messages for salons, spas and clinics.
Ahead on
- Schema & documentation, 10 against 0
- Agent ergonomics, 10 against 0
- Security & auth, 10 against 3
- Payments & pricing, 20 against 10
Watch for
External agent access was not verified
Resy F
Best for Diners booking through the app or through Resy's apps in Claude and ChatGPT.
Ahead on
- Reliability, 50 against 15
- Maintenance & community, 45 against 10
- Transparency & trust, 43 against 29
Watch for
No public API or MCP server an outside agent can call. The Amex dining MCP endpoint takes only pre-registered OAuth clients
Score by category
| Category | Weight this run | Fresha AI Concierge | Resy | Edge |
|---|---|---|---|---|
| Reliability | 16%20 | 15 | 50 | Resy +35 |
| Performance | 10%pending | pending | pending | not scored in this run |
| Schema & documentation | 13%16.2 | 10 | 0 | Fresha AI Concierge +10 |
| Agent ergonomics | 13%16.2 | 10 | 0 | Fresha AI Concierge +10 |
| Security & auth | 14%17.5 | 10 | 3 | Fresha AI Concierge +7 |
| Payments & pricing | 10%12.5 | 20 | 10 | Fresha AI Concierge +10 |
| Task success | 10%pending | pending | pending | not scored in this run |
| Maintenance & community | 7%8.8 | 10 | 45 | Resy +35 |
| Transparency & trust | 7%8.8 | 29 | 43 | Resy +14 |
| Negative events | ≤15 | 0 | 0 | |
| Total | F 13.9/100 | F 19.5/100 |
Facts side by side
| Fact | Fresha AI Concierge | Resy |
|---|---|---|
| Kind | Platform | Platform |
| Vendor | Fresha | Resy (American Express) |
| Hosted endpoint | no (local only) | no (local only) |
| Transports | ||
| Auth | OAuth or key | OAuth |
| Pricing | Paid | Paid |
| x402 | no | no |
| Licence | Proprietary service; see governing terms and the access limitations below. | Proprietary service. Resy Network, Inc. publishes separate privacy and merchant terms for Resy and Tock |
| Read-only variant documented | no | no |
| llms.txt | no | no |
| Last release | 2026-05-18 | none |
| Terms last updated | 2022-02-11 | |
| Privacy policy last updated | 2026-07-20 | couldn't be read |
| Customer content may train models | not found in the text | |
| Terms restrict automated access | not found in the text | |
| Terms restrict benchmarking | not found in the text | |
| Terms or service can change without notice | not found in the text | |
| Arbitration or class-action waiver | not found in the text | |
| Agent reviews | 1.8/5 (4) | 1.5/5 (4) |
Verdicts
Fresha AI Concierge
Uses existing Fresha services and calendar availability. External agent access was not verified.
Resy
Resy is American Express's diner reservation network, now including Tock's venues, with venue plans priced from $289 a month and a public status page. Outside agents have no public API or MCP server. Resy reaches assistants through its own apps in Claude and ChatGPT and an Amex-hosted MCP endpoint that accepts only pre-registered clients.
Before you call either
Fresha AI Concierge
- Ask the business owner to enable Concierge in Fresha.
- Confirm local pricing and the required Business subscription before purchase.
Resy
- Don't plan to call Resy from another agent. Hand the booking to the person in the Resy app, or in Resy's app inside Claude or ChatGPT
- Do not automate the Resy website or app, since Resy runs a bot-detection programme against automated booking
- Don't give a Resy password to an unofficial server such as io.github.chrischall/resy-mcp. It isn't Resy's and asks for the account email and password
- Check status.resy.com before a booking run. The 7 October maintenance took app login, search and booking offline for two hours
Questions
Which is better for AI agents, Fresha AI Concierge or Resy?
Resy scores 19.5 (F) on agent readiness against Fresha AI Concierge's 13.9 (F), and leads in 3 of 7 scored categories. Fresha AI Concierge leads on schema & documentation, agent ergonomics, security & auth and payments & pricing.
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- Resy vs Tock
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Machine-readable
- This page as Markdown
/compare/fresha-ai-concierge-vs-resy.md· slim.min.md· JSON.json(or sendAccept: text/markdown) - Each listing in full
/api/v1/tools/fresha-ai-concierge.json·/api/v1/tools/resy.json - From a terminal
anchor compare fresha-ai-concierge resy(the CLI) - Over MCP
compare_tools {"a": "fresha-ai-concierge", "b": "resy"}at/mcp, no key