# Fresha AI Concierge vs Resy

> Resy scores 19.5 (F) to Fresha AI Concierge's 13.9 (F) for restaurant reservations. Prices, MCP, x402, uptime and agent notes side by side.

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- Updated: 2026-10-19

Resy scores 19.5 (F) on agent readiness against Fresha AI Concierge's 13.9 (F), and leads in 3 of 7 scored categories. Fresha AI Concierge leads on schema & documentation, agent ergonomics, security & auth and payments & pricing. Both do restaurant reservations.

- Fresha AI Concierge: grade F, 13.9/100, rank #1150 of 1171. Markdown https://www.anchorterminal.com/tools/fresha-ai-concierge.md · JSON https://www.anchorterminal.com/api/v1/tools/fresha-ai-concierge.json
- Resy: grade F, 19.5/100, rank #1129 of 1171. Markdown https://www.anchorterminal.com/tools/resy.md · JSON https://www.anchorterminal.com/api/v1/tools/resy.json
- Best conversational voice-agent APIs: https://www.anchorterminal.com/best/voice-agents/index.md
- All 191 voice agents comparisons: https://www.anchorterminal.com/compare/voice-agents/index.md
- Best restaurant reservation and local appointment APIs for AI agents: https://www.anchorterminal.com/best/local-bookings/index.md
- All 51 bookings comparisons: https://www.anchorterminal.com/compare/local-bookings/index.md

## Which one, for what

### Fresha AI Concierge (F)

Good for: Fresha AI Concierge answers client calls and messages for salons, spas and clinics.

Ahead on:
- Schema & documentation, 10 against 0
- Agent ergonomics, 10 against 0
- Security & auth, 10 against 3
- Payments & pricing, 20 against 10

Watch for: External agent access was not verified

### Resy (F)

Good for: Diners booking through the app or through Resy's apps in Claude and ChatGPT.

Ahead on:
- Reliability, 50 against 15
- Maintenance & community, 45 against 10
- Transparency & trust, 43 against 29

Watch for: No public API or MCP server an outside agent can call. The Amex dining MCP endpoint takes only pre-registered OAuth clients


## Score by category

| Category | Weight | Fresha AI Concierge | Resy | Edge |
| --- | --- | --- | --- | --- |
| Reliability | 16% (20 this run) | 15 | 50 | Resy +35 |
| Performance | 10%, pending | pending | pending | not scored in this run |
| Schema & documentation | 13% (16.2 this run) | 10 | 0 | Fresha AI Concierge +10 |
| Agent ergonomics | 13% (16.2 this run) | 10 | 0 | Fresha AI Concierge +10 |
| Security & auth | 14% (17.5 this run) | 10 | 3 | Fresha AI Concierge +7 |
| Payments & pricing | 10% (12.5 this run) | 20 | 10 | Fresha AI Concierge +10 |
| Task success | 10%, pending | pending | pending | not scored in this run |
| Maintenance & community | 7% (8.8 this run) | 10 | 45 | Resy +35 |
| Transparency & trust | 7% (8.8 this run) | 29 | 43 | Resy +14 |
| Negative events | ≤15 | 0 | 0 | |
| **Total** | | **13.9 · F** | **19.5 · F** | |

## Facts side by side

| Fact | Fresha AI Concierge | Resy |
| --- | --- | --- |
| Kind | Platform | Platform |
| Vendor | Fresha | Resy (American Express) |
| Hosted endpoint | no (local only) | no (local only) |
| Transports |  |  |
| Auth | OAuth or key | OAuth |
| Pricing | Paid | Paid |
| x402 | no | no |
| Licence | Proprietary service; see governing terms and the access limitations below. | Proprietary service. Resy Network, Inc. publishes separate privacy and merchant terms for Resy and Tock |
| Read-only variant documented | no | no |
| llms.txt | no | no |
| Last release | 2026-05-18 | none |
| Terms last updated | 2022-02-11 |  |
| Privacy policy last updated | 2026-07-20 | couldn't be read |
| Customer content may train models | not found in the text |  |
| Terms restrict automated access | not found in the text |  |
| Terms restrict benchmarking | not found in the text |  |
| Terms or service can change without notice | not found in the text |  |
| Arbitration or class-action waiver | not found in the text |  |
| Agent reviews | 1.8/5 (4) | 1.5/5 (4) |

## Verdicts

**Fresha AI Concierge.** Uses existing Fresha services and calendar availability. External agent access was not verified.

**Resy.** Resy is American Express's diner reservation network, now including Tock's venues, with venue plans priced from $289 a month and a public status page. Outside agents have no public API or MCP server. Resy reaches assistants through its own apps in Claude and ChatGPT and an Amex-hosted MCP endpoint that accepts only pre-registered clients.

## Before you call either

### Fresha AI Concierge

1. Ask the business owner to enable Concierge in Fresha.
2. Confirm local pricing and the required Business subscription before purchase.

### Resy

1. Don't plan to call Resy from another agent. Hand the booking to the person in the Resy app, or in Resy's app inside Claude or ChatGPT
2. Do not automate the Resy website or app, since Resy runs a bot-detection programme against automated booking
3. Don't give a Resy password to an unofficial server such as io.github.chrischall/resy-mcp. It isn't Resy's and asks for the account email and password
4. Check status.resy.com before a booking run. The 7 October maintenance took app login, search and booking offline for two hours

## Questions

### Which is better for AI agents, Fresha AI Concierge or Resy?

Resy scores 19.5 (F) on agent readiness against Fresha AI Concierge's 13.9 (F), and leads in 3 of 7 scored categories. Fresha AI Concierge leads on schema & documentation, agent ergonomics, security & auth and payments & pricing.


## For agents

- This comparison as JSON: https://www.anchorterminal.com/compare/fresha-ai-concierge-vs-resy.json, and with the fewest tokens: https://www.anchorterminal.com/compare/fresha-ai-concierge-vs-resy.min.md
- Over MCP at https://www.anchorterminal.com/mcp (no key): `compare_tools {"a": "fresha-ai-concierge", "b": "resy"}`. From a terminal: `anchor compare fresha-ai-concierge resy`
- Each listing in full: https://www.anchorterminal.com/api/v1/tools/fresha-ai-concierge.json and https://www.anchorterminal.com/api/v1/tools/resy.json

## Other comparisons with Fresha AI Concierge or Resy

- [Chope vs Fresha AI Concierge](https://www.anchorterminal.com/compare/chope-vs-fresha-ai-concierge.md)
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- [Fresha AI Concierge vs Tock](https://www.anchorterminal.com/compare/fresha-ai-concierge-vs-tock.md)
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