Building a listed tool

Maciej Walaszczyk

Chief Technology Officer, named behind the HelpDesk listing on Anchor Terminal.

Chief Technology Officer

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What Maciej builds

HelpDesk D · Customer support & helpdesk
HelpDesk is a ticketing system from Text, Inc. Its REST API at api.helpdesk.com, which Text also documents as the Ticketing API, creates, lists and updates tickets, messages, private notes, tags, teams, rules, reports and webhooks.
Chief Technology Officer, researched 28 October 2026 · the people behind it

Works with

Filip Jaskólski Chief Product Officer
Jakub Sitarz Co-founder; Vice-Chairman of the Supervisory Board
Maciej Jarzębowski Co-founder; Chairman of the Supervisory Board
Mariusz Ciepły Founder and CEO
Urszula Jarzębowska Member of the Management Board

Questions

Who is Maciej Walaszczyk?

Maciej Walaszczyk is chief Technology Officer.

What does Text, Inc. make?

Anchor Terminal lists HelpDesk from Text, Inc.. HelpDesk is a ticketing system from Text, Inc. Its REST API at api.helpdesk.com, which Text also documents as the Ticketing API, creates, lists and updates tickets, messages, private notes, tags, teams, rules, reports and webhooks.

How are Maciej's tools graded?

HelpDesk is graded D, 50.3 out of 100, on Anchor Terminal's benchmark, which scores every listing against the same checklist.

Sources (8)

These are the people building the tools we list, named for their public role in the company or project behind a listing, from public pages, with the date it was researched. They don't work for Anchor Terminal (our own team is on the about page). We show public roles, public profiles and what the listing pages show, nothing private. To correct something, send an about or a photo, or have a page removed, write to privacy@anchorterminal.com.

Do agents find, use and choose your tools?

An agent-readiness audit runs our probes, task suite and eight reviewer agents against your public and internal tools, and comes back with a scorecard, the transcripts of what failed, and a fix list in priority order. From $2,500, re-run included. We never take payment to move a rank. We do help companies earn one.