# Maciej Walaszczyk

> Maciej Walaszczyk is chief Technology Officer. HelpDesk on Anchor Terminal, with grades, an about and public profiles.

- Canonical: https://www.anchorterminal.com/people/maciej-walaszczyk/
- Markdown: https://www.anchorterminal.com/people/maciej-walaszczyk/index.md (~750 tokens)
- Slim: https://www.anchorterminal.com/people/maciej-walaszczyk/index.min.md (~530 tokens, same facts, less prose, for token-sensitive contexts)
- JSON: https://www.anchorterminal.com/people/maciej-walaszczyk/index.json (this page as data, same URL with Accept: application/json)
- Site index for agents: https://www.anchorterminal.com/llms.txt (full text: https://www.anchorterminal.com/llms-full.txt)
- API: https://www.anchorterminal.com/api/v1/index.json
- MCP: https://www.anchorterminal.com/mcp (the whole catalogue as tools, no key)
- Licence: CC BY 4.0, credit Anchor Terminal and link this page (https://www.anchorterminal.com/terms/#data)
- Updated: 2026-10-28

Chief Technology Officer.

## What Maciej builds

- [HelpDesk](https://www.anchorterminal.com/tools/helpdesk.md), graded D, 50.3/100, in Customer support & helpdesk. HelpDesk is a ticketing system from Text, Inc. Its REST API at api.helpdesk.com, which Text also documents as the Ticketing API, creates, lists and updates tickets, messages, private notes, tags, teams, rules, reports and webhooks. Chief Technology Officer, researched 2026-10-28.

## Works with

- [Filip Jaskólski](https://www.anchorterminal.com/people/filip-jaskolski/), Chief Product Officer
- [Jakub Sitarz](https://www.anchorterminal.com/people/jakub-sitarz/), Co-founder; Vice-Chairman of the Supervisory Board
- [Maciej Jarzębowski](https://www.anchorterminal.com/people/maciej-jarzebowski/), Co-founder; Chairman of the Supervisory Board
- [Mariusz Ciepły](https://www.anchorterminal.com/people/mariusz-cieply/), Founder and CEO
- [Urszula Jarzębowska](https://www.anchorterminal.com/people/urszula-jarzebowska/), Member of the Management Board

## Questions

### Who is Maciej Walaszczyk?

Maciej Walaszczyk is chief Technology Officer.

### What does Text, Inc. make?

Anchor Terminal lists HelpDesk from Text, Inc.. HelpDesk is a ticketing system from Text, Inc. Its REST API at api.helpdesk.com, which Text also documents as the Ticketing API, creates, lists and updates tickets, messages, private notes, tags, teams, rules, reports and webhooks.

### How are Maciej's tools graded?

HelpDesk is graded D, 50.3 out of 100, on Anchor Terminal's benchmark, which scores every listing against the same checklist.

## Sources

- https://www.text.com/about/
- https://www.helpdesk.com/about/
- https://x.com/mariuszcieply
- https://www.linkedin.com/in/filip-jaskolski
- https://www.text.com/
- https://www.helpdesk.com
- https://x.com/helpdeskcom
- https://www.text.com/contact/

These are the people building the tools we list, named for their public role in the company or project behind a listing, from public pages, with the date it was researched. They don't work for Anchor Terminal (our own team is on the about page, /about/#author). We show public roles, public profiles and what the listing pages show, nothing private. To correct something, send an about or a photo, or have a page removed, write to privacy@anchorterminal.com.

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