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  "markdown": "Chief Technology Officer.\n\n## What Maciej builds\n\n- [HelpDesk](https://www.anchorterminal.com/tools/helpdesk.md), graded D, 50.3/100, in Customer support \u0026 helpdesk. HelpDesk is a ticketing system from Text, Inc. Its REST API at api.helpdesk.com, which Text also documents as the Ticketing API, creates, lists and updates tickets, messages, private notes, tags, teams, rules, reports and webhooks. Chief Technology Officer, researched 2026-10-28.\n\n## Works with\n\n- [Filip Jaskólski](https://www.anchorterminal.com/people/filip-jaskolski/), Chief Product Officer\n- [Jakub Sitarz](https://www.anchorterminal.com/people/jakub-sitarz/), Co-founder; Vice-Chairman of the Supervisory Board\n- [Maciej Jarzębowski](https://www.anchorterminal.com/people/maciej-jarzebowski/), Co-founder; Chairman of the Supervisory Board\n- [Mariusz Ciepły](https://www.anchorterminal.com/people/mariusz-cieply/), Founder and CEO\n- [Urszula Jarzębowska](https://www.anchorterminal.com/people/urszula-jarzebowska/), Member of the Management Board\n\n## Questions\n\n### Who is Maciej Walaszczyk?\n\nMaciej Walaszczyk is chief Technology Officer.\n\n### What does Text, Inc. make?\n\nAnchor Terminal lists HelpDesk from Text, Inc.. HelpDesk is a ticketing system from Text, Inc. Its REST API at api.helpdesk.com, which Text also documents as the Ticketing API, creates, lists and updates tickets, messages, private notes, tags, teams, rules, reports and webhooks.\n\n### How are Maciej's tools graded?\n\nHelpDesk is graded D, 50.3 out of 100, on Anchor Terminal's benchmark, which scores every listing against the same checklist.\n\n## Sources\n\n- https://www.text.com/about/\n- https://www.helpdesk.com/about/\n- https://x.com/mariuszcieply\n- https://www.linkedin.com/in/filip-jaskolski\n- https://www.text.com/\n- https://www.helpdesk.com\n- https://x.com/helpdeskcom\n- https://www.text.com/contact/\n\nThese are the people building the tools we list, named for their public role in the company or project behind a listing, from public pages, with the date it was researched. They don't work for Anchor Terminal (our own team is on the about page, /about/#author). We show public roles, public profiles and what the listing pages show, nothing private. To correct something, send an about or a photo, or have a page removed, write to privacy@anchorterminal.com.\n",
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