Founder of a listed tool
Jacob Taylor
Historical co-founder and CTO, named behind the SugarAI (SugarCRM) listing on Anchor Terminal.
What Jacob builds
SugarAI (SugarCRM) D · CRM & customer platforms
SugarAI, formerly SugarCRM, sells the Sugar Sell, Serve and Enterprise CRM applications, hosted on SugarCloud or installed on-site. Agents reach records through a versioned REST API (v11.27 in release 26.1) on each customer instance, with a legacy SOAP API.
Historical co-founder and CTO, researched 27 October 2026 · the people behind it
Works with
- Bob Hackney Chief Technology Officer
- Clint Oram Historical SugarCRM co-founder; now co-founder at Brief
- John Roberts Historical co-founder and founding CEO
Questions
Who is Jacob Taylor?
Jacob Taylor co-founded SugarCRM, the open-source CRM company now called SugarAI, in 2004 with Clint Oram and John Roberts. He was its CTO and vice president of engineering until he left the company in June 2008.
What does SugarAI Software Inc. make?
Anchor Terminal lists SugarAI (SugarCRM) from SugarAI Software Inc.. SugarAI, formerly SugarCRM, sells the Sugar Sell, Serve and Enterprise CRM applications, hosted on SugarCloud or installed on-site. Agents reach records through a versioned REST API (v11.27 in release 26.1) on each customer instance, with a legacy SOAP API.
How are Jacob's tools graded?
SugarAI (SugarCRM) is graded D, 49.7 out of 100, on Anchor Terminal's benchmark, which scores every listing against the same checklist.
Sources (10)
- https://sugarai.com/about/leadership
- https://www.linkedin.com/in/hackney
- https://www.destinationcrm.com/Articles/CRM-News/CRM-Featured-Articles/A-QA-with-Clint-Oram-SugarCRMs-Co-Founder-and-Chief-Strategy-Officer-165954.aspx
- https://www.linkedin.com/in/clintoram
- https://www.linkedin.com/in/thejacobtaylor
- https://sugarai.com
- https://sugarai.com/contact/contact-us
- https://support.sugarai.com/Resources/Working_With_Sugar_Support/
- https://support.sugarai.com/resources/contacting_sugarcrm/
- https://support.sugarai.com
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