Building a listed tool
Bob Hackney
Chief Technology Officer, named behind the SugarAI (SugarCRM) listing on Anchor Terminal.
What Bob builds
SugarAI (SugarCRM) D · CRM & customer platforms
SugarAI, formerly SugarCRM, sells the Sugar Sell, Serve and Enterprise CRM applications, hosted on SugarCloud or installed on-site. Agents reach records through a versioned REST API (v11.27 in release 26.1) on each customer instance, with a legacy SOAP API.
Chief Technology Officer, researched 27 October 2026 · the people behind it
Works with
- Clint Oram Historical SugarCRM co-founder; now co-founder at Brief
- Jacob Taylor Historical co-founder and CTO
- John Roberts Historical co-founder and founding CEO
Questions
Who is Bob Hackney?
Bob Hackney is chief Technology Officer.
What does SugarAI Software Inc. make?
Anchor Terminal lists SugarAI (SugarCRM) from SugarAI Software Inc.. SugarAI, formerly SugarCRM, sells the Sugar Sell, Serve and Enterprise CRM applications, hosted on SugarCloud or installed on-site. Agents reach records through a versioned REST API (v11.27 in release 26.1) on each customer instance, with a legacy SOAP API.
How are Bob's tools graded?
SugarAI (SugarCRM) is graded D, 49.7 out of 100, on Anchor Terminal's benchmark, which scores every listing against the same checklist.
Sources (10)
- https://sugarai.com/about/leadership
- https://www.linkedin.com/in/hackney
- https://www.destinationcrm.com/Articles/CRM-News/CRM-Featured-Articles/A-QA-with-Clint-Oram-SugarCRMs-Co-Founder-and-Chief-Strategy-Officer-165954.aspx
- https://www.linkedin.com/in/clintoram
- https://www.linkedin.com/in/thejacobtaylor
- https://sugarai.com
- https://sugarai.com/contact/contact-us
- https://support.sugarai.com/Resources/Working_With_Sugar_Support/
- https://support.sugarai.com/resources/contacting_sugarcrm/
- https://support.sugarai.com
These are the people building the tools we list, named for their public role in the company or project behind a listing, from public pages, with the date it was researched. They don't work for Anchor Terminal (our own team is on the about page). We show public roles, public profiles and what the listing pages show, nothing private. To correct something, send an about or a photo, or have a page removed, write to privacy@anchorterminal.com.