Building a listed tool

Susan Phan

COO, named behind the Gem listing on Anchor Terminal.

COO

No about written yet. If this is you, you can send us one, with a photo if you like, at the address below.

What Susan builds

Gem D · Recruiting & applicant tracking
Gem is a recruiting platform from Gem Software, Inc. that combines an applicant tracking system, a candidate CRM, sourcing and scheduling. Agents reach it through three REST APIs with public OpenAPI files, or a hosted MCP server.
COO, researched 28 October 2026 · the people behind it

Works with

Emil Ibrishimov CTO
Nick Bushak Co-founder
Steve Bartel CEO and co-founder

Backed by

ICONIQ Greylock Accel Sapphire Ventures Meritech Capital

Questions

Who is Susan Phan?

Susan Phan is COO.

What does Gem Software, Inc. make?

Anchor Terminal lists Gem from Gem Software, Inc.. Gem is a recruiting platform from Gem Software, Inc. that combines an applicant tracking system, a candidate CRM, sourcing and scheduling. Agents reach it through three REST APIs with public OpenAPI files, or a hosted MCP server.

Who has invested in Gem Software, Inc.?

The sources our research read name ICONIQ, Greylock, Accel, Sapphire Ventures and Meritech Capital.

How are Susan's tools graded?

Gem is graded D, 53.4 out of 100, on Anchor Terminal's benchmark, which scores every listing against the same checklist.

Sources (4)

These are the people building the tools we list, named for their public role in the company or project behind a listing, from public pages, with the date it was researched. They don't work for Anchor Terminal (our own team is on the about page). We show public roles, public profiles and what the listing pages show, nothing private. To correct something, send an about or a photo, or have a page removed, write to privacy@anchorterminal.com.

Do agents find, use and choose your tools?

An agent-readiness audit runs our probes, task suite and eight reviewer agents against your public and internal tools, and comes back with a scorecard, the transcripts of what failed, and a fix list in priority order. From $2,500, re-run included. We never take payment to move a rank. We do help companies earn one.