Founder of a listed tool

Martin Edenhofer

Founder and CEO; software creator, named behind the Zammad listing on Anchor Terminal.

Founder and CEO; software creator

Martin Edenhofer founded Zammad, an open-source helpdesk and customer support system, in 2014 together with the core team from OTRS. Before Zammad he created OTRS, an earlier helpdesk software.

What Martin builds

Zammad D · Customer support & helpdesk
Zammad is an open-source helpdesk from Zammad GmbH in Berlin, sold hosted or run on the owner's servers. Its REST API under /api/v1 covers tickets, articles, users, organisations, the knowledge base and webhooks.
Founder and CEO; software creator, researched 27 October 2026 · the people behind it

Questions

Who is Martin Edenhofer?

Martin Edenhofer founded Zammad, an open-source helpdesk and customer support system, in 2014 together with the core team from OTRS. Before Zammad he created OTRS, an earlier helpdesk software.

What does Zammad GmbH make?

Anchor Terminal lists Zammad from Zammad GmbH. Zammad is an open-source helpdesk from Zammad GmbH in Berlin, sold hosted or run on the owner's servers. Its REST API under /api/v1 covers tickets, articles, users, organisations, the knowledge base and webhooks.

How are Martin's tools graded?

Zammad is graded D, 46.4 out of 100, on Anchor Terminal's benchmark, which scores every listing against the same checklist.

Sources (7)

These are the people building the tools we list, named for their public role in the company or project behind a listing, from public pages, with the date it was researched. They don't work for Anchor Terminal (our own team is on the about page). We show public roles, public profiles and what the listing pages show, nothing private. To correct something, send an about or a photo, or have a page removed, write to privacy@anchorterminal.com.

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