# Martin Edenhofer

> Martin Edenhofer is founder and CEO; software creator. Zammad on Anchor Terminal, with grades, an about and public profiles.

- Canonical: https://www.anchorterminal.com/people/martin-edenhofer/
- Markdown: https://www.anchorterminal.com/people/martin-edenhofer/index.md (~700 tokens)
- Slim: https://www.anchorterminal.com/people/martin-edenhofer/index.min.md (~480 tokens, same facts, less prose, for token-sensitive contexts)
- JSON: https://www.anchorterminal.com/people/martin-edenhofer/index.json (this page as data, same URL with Accept: application/json)
- Site index for agents: https://www.anchorterminal.com/llms.txt (full text: https://www.anchorterminal.com/llms-full.txt)
- API: https://www.anchorterminal.com/api/v1/index.json
- MCP: https://www.anchorterminal.com/mcp (the whole catalogue as tools, no key)
- Licence: CC BY 4.0, credit Anchor Terminal and link this page (https://www.anchorterminal.com/terms/#data)
- Updated: 2026-10-27

Founder and CEO; software creator.

Martin Edenhofer founded Zammad, an open-source helpdesk and customer support system, in 2014 together with the core team from OTRS. Before Zammad he created OTRS, an earlier helpdesk software.

- LinkedIn: https://de.linkedin.com/in/enjoyme

## What Martin builds

- [Zammad](https://www.anchorterminal.com/tools/zammad.md), graded D, 46.4/100, in Customer support & helpdesk. Zammad is an open-source helpdesk from Zammad GmbH in Berlin, sold hosted or run on the owner's servers. Its REST API under `/api/v1` covers tickets, articles, users, organisations, the knowledge base and webhooks. Founder and CEO; software creator, researched 2026-10-27.

## Questions

### Who is Martin Edenhofer?

Martin Edenhofer founded Zammad, an open-source helpdesk and customer support system, in 2014 together with the core team from OTRS. Before Zammad he created OTRS, an earlier helpdesk software.

### What does Zammad GmbH make?

Anchor Terminal lists Zammad from Zammad GmbH. Zammad is an open-source helpdesk from Zammad GmbH in Berlin, sold hosted or run on the owner's servers. Its REST API under /api/v1 covers tickets, articles, users, organisations, the knowledge base and webhooks.

### How are Martin's tools graded?

Zammad is graded D, 46.4 out of 100, on Anchor Terminal's benchmark, which scores every listing against the same checklist.

## Sources

- https://zammad.com/en/company
- https://de.linkedin.com/in/enjoyme
- https://zammad.com/en
- https://zammad.com/en/pricing
- https://support.zammad.com/help/en-us/3
- https://github.com/zammad/zammad
- https://zammad.com/en/company/contact

These are the people building the tools we list, named for their public role in the company or project behind a listing, from public pages, with the date it was researched. They don't work for Anchor Terminal (our own team is on the about page, /about/#author). We show public roles, public profiles and what the listing pages show, nothing private. To correct something, send an about or a photo, or have a page removed, write to privacy@anchorterminal.com.

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