Founder of a listed tool

Joseph Ansanelli

Co-founder and Executive Chairman, Gladly, named behind the Gladly listing on Anchor Terminal.

Co-founder and Executive Chairman, Gladly

No about written yet. If this is you, you can send us one, with a photo if you like, at the address below.

What Joseph builds

Gladly D · Customer support & helpdesk
Gladly is a customer service platform for retail and consumer brands that keeps one conversation timeline per customer across chat, email, SMS, voice and social channels. Its REST API covers customers, conversations, notes, tasks, topics, answers, reports and webhooks.
Co-founder and Executive Chairman, Gladly, researched 28 October 2026 · the people behind it

Questions

Who is Joseph Ansanelli?

Joseph Ansanelli is co-founder and Executive Chairman of Gladly.

What does Gladly Software, Inc. make?

Anchor Terminal lists Gladly from Gladly Software, Inc.. Gladly is a customer service platform for retail and consumer brands that keeps one conversation timeline per customer across chat, email, SMS, voice and social channels. Its REST API covers customers, conversations, notes, tasks, topics, answers, reports and webhooks.

How are Joseph's tools graded?

Gladly is graded D, 53.2 out of 100, on Anchor Terminal's benchmark, which scores every listing against the same checklist.

Sources (2)

These are the people building the tools we list, named for their public role in the company or project behind a listing, from public pages, with the date it was researched. They don't work for Anchor Terminal (our own team is on the about page). We show public roles, public profiles and what the listing pages show, nothing private. To correct something, send an about or a photo, or have a page removed, write to privacy@anchorterminal.com.

Do agents find, use and choose your tools?

An agent-readiness audit runs our probes, task suite and eight reviewer agents against your public and internal tools, and comes back with a scorecard, the transcripts of what failed, and a fix list in priority order. From $2,500, re-run included. We never take payment to move a rank. We do help companies earn one.