Building a listed tool
Fergal Reid
Chief AI Officer, named behind the Intercom API + MCP listing on Anchor Terminal.
What Fergal builds
Intercom API + MCP BB · Customer support & helpdesk
Intercom's REST API (conversations, contacts, companies, tickets, notes, tags, articles, data attributes and webhooks) and its official hosted MCP server.
Chief AI Officer, researched 28 October 2026 · the people behind it
Works with
- Archana Agrawal President
- Ciaran Lee Co-founder and Chief Engineer
- Darragh Curran Chief Technology Officer
- David Barrett Co-founder
- Des Traynor Co-founder and Chief Strategy Officer
- Eoghan McCabe Co-founder, CEO and Chairman of the Board
- Paul Adams Chief Product Officer
Backed by
Biz Stone Andy McLoughlin Dan Martell 500 Startups Digital Garage Social Capital Freestyle David Sacks Bessemer Venture Partners ICONIQ Index Ventures Kleiner Perkins Alphabet Jack Dorsey Mark Zuckerberg
Questions
Who is Fergal Reid?
Fergal Reid is chief AI officer at Fin, formerly Intercom. He holds a PhD in machine learning and works on data and machine learning products, where he has built engineering and product teams.
What does Intercom make?
Anchor Terminal lists Intercom API + MCP from Intercom. Intercom's REST API (conversations, contacts, companies, tickets, notes, tags, articles, data attributes and webhooks) and its official hosted MCP server.
Who has invested in Intercom?
The sources our research read name Biz Stone, Andy McLoughlin, Dan Martell, 500 Startups, Digital Garage, Social Capital, Freestyle, David Sacks, Bessemer Venture Partners, ICONIQ, Index Ventures, Kleiner Perkins, Alphabet, Jack Dorsey and Mark Zuckerberg.
How are Fergal's tools graded?
Intercom API + MCP is graded BB, 71.6 out of 100, on Anchor Terminal's benchmark, which scores every listing against the same checklist.
Sources (5)
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