Founder of a listed tool
Brad Birnbaum
Co-founder, Kustomer, LLC, named behind the Kustomer listing on Anchor Terminal.
What Brad builds
Kustomer C · Customer support & helpdesk
Kustomer is a customer service CRM that keeps conversations, messages, notes and custom objects on one customer timeline. Agents reach it through a REST API and a read-only hosted MCP server. It is sold through sales.
Co-founder, Kustomer, LLC, researched 26 October 2026 · the people behind it
Works with
- Jeremy Suriel Co-founder, Kustomer, LLC
Backed by
Battery Ventures Redpoint Ventures boldstart ventures
Questions
Who is Brad Birnbaum?
Brad Birnbaum is CEO and co-founder of Kustomer, a customer service platform founded in 2015. With Jeremy Suriel he started at eShare Technologies in 1994, which introduced large-scale chat for customer support, and in 2009 co-founded Assistly, which Salesforce acquired and renamed Desk.com.
What does Kustomer, LLC make?
Anchor Terminal lists Kustomer from Kustomer, LLC. Kustomer is a customer service CRM that keeps conversations, messages, notes and custom objects on one customer timeline. Agents reach it through a REST API and a read-only hosted MCP server. It is sold through sales.
Who has invested in Kustomer, LLC?
The sources our research read name Battery Ventures, Redpoint Ventures and boldstart ventures.
How are Brad's tools graded?
Kustomer is graded C, 57.5 out of 100, on Anchor Terminal's benchmark, which scores every listing against the same checklist.
Sources (3)
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