Head to head · Hr employees · October 2026 research run

Remote vs Zoho People

Remote scores 70.7 (BB) on agent readiness against Zoho People's 55 (C), and leads in 6 of 7 scored categories. Zoho People leads on transparency & trust. Both do hr employees.

Which one, for what

Remote BB

Good for A company that employs people through Remote (EOR, payroll, contractors or its HRIS) and wants an agent to read employments, file and review time off, track onboarding, and read payslips and documents.

Ahead on

  • Reliability, 96 against 77
  • Schema & documentation, 78 against 43
  • Agent ergonomics, 57 against 48
  • Security & auth, 74 against 60
  • Payments & pricing, 35 against 30
  • Maintenance & community, 72 against 48

Also in its favour

  • Agent-ready, a grade of BB or better

Watch for

The REST API changelog link in the docs redirects to a ReadMe dashboard login, so no public dated record of API changes was read

Zoho People C

Good for An agent working inside a company that already runs Zoho People on a paid plan, for directory reads, leave requests, attendance and timesheet entries at modest volume.

Ahead on

  • Transparency & trust, 73 against 68

Watch for

No OpenAPI spec, official SDK or dated API changelog found. The product What's New page has no API entries for 2026

Score by category

CategoryWeight this runRemoteZoho PeopleEdge
Reliability16%209677Remote +19
Performance10%pendingpendingpendingnot scored in this run
Schema & documentation13%16.27843Remote +35
Agent ergonomics13%16.25748Remote +9
Security & auth14%17.57460Remote +14
Payments & pricing10%12.53530Remote +5
Task success10%pendingpendingpendingnot scored in this run
Maintenance & community7%8.87248Remote +24
Transparency & trust7%8.86873Zoho People +5
Negative events≤1500
Total70.7 · BB55 · C

Facts side by side

FactRemoteZoho People
KindHTTP APIHTTP API
VendorRemote Technology, Inc.Zoho
Hosted endpointhttps://gateway.remote.comhttps://people.zoho.com/api
TransportsHTTP, Streamable HTTPHTTP
AuthOAuth or keyOAuth
PricingPaidPaid
x402nono
LicenceProprietary service under Remote's terms of use. The remote-for-ai plugin and the Remote CLI repository on GitHub are MITProprietary service under the Zoho Terms of Service
Read-only variant documentedyesno
llms.txtyesyes
Last release2026-10-082026-08-01
Terms last updated2026-08-032022-03-02
Privacy policy last updated2026-08-032025-12-22
Customer content may train modelsnot found in the textyes
Terms restrict automated accessyesnot found in the text
Terms restrict benchmarkingyesyes
Terms or service can change without noticenot found in the textnot found in the text
Arbitration or class-action waiveryesnot found in the text
Popularity1.8k npm/wknone

Verdicts

Remote

The REST API has 303 operations in a public OpenAPI document, 78 OAuth scopes split into read and write, a sandbox issued by email with no card, and a hosted MCP server using OAuth with PKCE. The REST changelog link redirects to a login page, and writes have no idempotency key.

Zoho People

The REST API covers employee forms, leave, attendance, timesheets, files and learning, with per-endpoint rate limits and Markdown docs listed in an llms.txt. No OpenAPI spec, official SDK or dated API changelog was found, the Free plan has no API access, and several scopes come only as ALL.

Before you call either

Remote

  1. Match the token prefix to the host. ra_test_ works only on https://gateway.remote-sandbox.com and ra_live_ only on https://gateway.remote.com
  2. Stay under 300 requests a minute per company for customer tokens, shared by every token, and read x-ratelimit-remaining and x-ratelimit-reset (milliseconds)
  3. Check for an existing record before retrying a create, or set external_id on employments and treat a 422 for a duplicate as success
  4. Fetch the country form schema (GET /v1/countries/{country_code}/{form}) before writing employment data. Country codes are three-letter ISO
  5. Use the REST API for unattended work. The MCP server needs a browser sign-in and its write tools cover employee self-service only

Zoho People

  1. Use the accounts host and API host of the organisation's data centre. Tokens issued in one region fail in another
  2. Stay under each page's threshold, often 30 calls a minute. Exceeding it locks that endpoint for five minutes
  3. Page form records with sIndex and limit, at most 200 a call, and use modifiedtime to fetch only changes
  4. Look up form and field label names with /api/forms before writing. inputData takes label names, and lookup fields take record IDs
  5. Send the refresh token and client secret in the POST body, not the query string, and store the refresh token, which never expires

Questions

Which is better for AI agents, Remote or Zoho People?

Remote scores 70.7 (BB) on agent readiness against Zoho People's 55 (C), and leads in 6 of 7 scored categories. Zoho People leads on transparency & trust.

Do Remote and Zoho People need an API key?

Remote takes an API key or an OAuth sign-in. Zoho People uses an OAuth sign-in.

Can an agent call Remote and Zoho People without installing anything?

Yes. Remote has a hosted endpoint at https://gateway.remote.com and Zoho People at https://people.zoho.com/api.

Other comparisons with Remote or Zoho People

Machine-readable

For companies

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