Head to head · Hr employees · October 2026 research run

Humaans vs Zoho People

Zoho People and Humaans score within a point of each other on agent readiness, 55 (C) and 54.4 (C). Humaans leads on agent ergonomics, security & auth and maintenance & community. Both do hr employees.

Which one, for what

Humaans C

Good for An agent working for a company that already runs Humaans and needs to read and update profiles, job roles and compensation, book and approve time away, and attach documents with a token narrowed by scope.

Ahead on

  • Agent ergonomics, 60 against 48
  • Security & auth, 70 against 60
  • Maintenance & community, 56 against 48

Watch for

No OpenAPI file or Markdown docs. The reference is one HTML page of about 2 MB

Zoho People C

Good for An agent working inside a company that already runs Zoho People on a paid plan, for directory reads, leave requests, attendance and timesheet entries at modest volume.

Ahead on

  • Reliability, 77 against 70
  • Payments & pricing, 30 against 0

Watch for

No OpenAPI spec, official SDK or dated API changelog found. The product What's New page has no API entries for 2026

Score by category

CategoryWeight this runHumaansZoho PeopleEdge
Reliability16%207077Zoho People +7
Performance10%pendingpendingpendingnot scored in this run
Schema & documentation13%16.24443Humaans +1
Agent ergonomics13%16.26048Humaans +12
Security & auth14%17.57060Humaans +10
Payments & pricing10%12.5030Zoho People +30
Task success10%pendingpendingpendingnot scored in this run
Maintenance & community7%8.85648Humaans +8
Transparency & trust7%8.87373even
Negative events≤1500
Total54.4 · C55 · C

Facts side by side

FactHumaansZoho People
KindHTTP APIHTTP API
VendorHumaans Software UK LtdZoho
Hosted endpointhttps://app.humaans.io/apihttps://people.zoho.com/api
TransportsHTTPHTTP
AuthOAuth or keyOAuth
PricingPaidPaid
x402nono
LicenceProprietary service under Humaans' Terms of ServiceProprietary service under the Zoho Terms of Service
Read-only variant documentednono
llms.txtnoyes
Last release2026-09-102026-08-01
Terms last updated2026-10-062022-03-02
Privacy policy last updated2026-10-062025-12-22
Customer content may train modelsnot found in the textyes
Terms restrict automated accessyesnot found in the text
Terms restrict benchmarkingyesyes
Terms or service can change without noticenot found in the textnot found in the text
Arbitration or class-action waivernot found in the textnot found in the text

Verdicts

Humaans

API tokens are limited by eight scopes and the creator's role, can expire and can be rotated with a seven-day overlap, and rate limits are published with Retry-After on 429. No OpenAPI file, API changelog, official SDK or idempotency keys were found, and prices are by quote, so an agent needs a paying customer's token.

Zoho People

The REST API covers employee forms, leave, attendance, timesheets, files and learning, with per-endpoint rate limits and Markdown docs listed in an llms.txt. No OpenAPI spec, official SDK or dated API changelog was found, the Free plan has no API access, and several scopes come only as ALL.

Before you call either

Humaans

  1. Send Authorization: Bearer <token> to https://app.humaans.io/api. Call GET /api/token-info first to read the token's scopes and expiry
  2. Expect a role limit as well as scopes. A token made by a user with the User role reads only public company data and that person's own profile
  3. Page with $limit (maximum 250) and $skip, and pass -g to curl because parameters use $ and []
  4. On 429 wait the seconds in Retry-After. The bucket holds 40 requests and refills at 7 a second per token
  5. Check state before retrying a POST. No idempotency key exists, and DELETE /api/people/:id cannot be undone

Zoho People

  1. Use the accounts host and API host of the organisation's data centre. Tokens issued in one region fail in another
  2. Stay under each page's threshold, often 30 calls a minute. Exceeding it locks that endpoint for five minutes
  3. Page form records with sIndex and limit, at most 200 a call, and use modifiedtime to fetch only changes
  4. Look up form and field label names with /api/forms before writing. inputData takes label names, and lookup fields take record IDs
  5. Send the refresh token and client secret in the POST body, not the query string, and store the refresh token, which never expires

Questions

Which is better for AI agents, Humaans or Zoho People?

Zoho People and Humaans score within a point of each other on agent readiness, 55 (C) and 54.4 (C). Humaans leads on agent ergonomics, security & auth and maintenance & community.

Do Humaans and Zoho People need an API key?

Humaans takes an API key or an OAuth sign-in. Zoho People uses an OAuth sign-in.

Can an agent call Humaans and Zoho People without installing anything?

Yes. Humaans has a hosted endpoint at https://app.humaans.io/api and Zoho People at https://people.zoho.com/api.

Other comparisons with Humaans or Zoho People

Machine-readable

For companies

Do agents find, use and choose your tools?

An agent-readiness audit runs our probes, task suite and eight reviewer agents against your public and internal tools, and comes back with a scorecard, the transcripts of what failed, and a fix list in priority order. From $2,500, re-run included. We never take payment to move a rank. We do help companies earn one.