OpenPanel vs Userpilot

OpenPanel 83

AGPL-3.0 for the whole product, and the about page says there is no enterprise edition (30). Terms and privacy policy of 21 May 2026 agree, with a DPA published, transient IP use, data ownership kept by the customer, and providers named with locations. Retention periods are general rather than stated in days (22 of 30). No deprecation policy or dated notices found; v3.0.0 was a major release on 16 October 2026 (4 of 20). Sub-processors and data locations disclosed in the privacy policy (Hetzner, Germany) (18 of 20). 30+22+4+18 = 74.

Userpilot 59

A closed service with terms dated 23 April 2024 (15 of 30). The privacy policy of 11 March 2025 names a DPO and two sub-processors (AWS and Cloudflare), while the security page names AWS, Google Cloud and Stripe. The DPA is on request and no customer-data retention period is stated (14 of 30). No deprecation policy or dated API notices found (3 of 20). Sub-processors are named with addresses but not data locations, though an EU ingestion endpoint exists (10 of 20). 15+14+3+10 = 42.

OpenPanel 41

Client credentials with three types (write, read for one project, root for the organisation), created and deleted in the dashboard (25), less 10 because the docs give ?token= in the MCP URL as an option (15 of 30). Read clients are read-only and limited to one project, and onboarding creates a read-only MCP client. No approval step for root-client writes (14 of 20). Tools return event properties, page titles and profile data sent from tracked sites, and no prompt-injection guidance was found (3 of 15). No audit log was found (0). SECURITY.md with a private advisory route and response times, a valid security.txt, and no bug bounty or certification found (9 of 20). 15+14+3+0+9 = 41.

Userpilot 62

The MCP server uses OAuth with PKCE, dynamic client registration, revocation, separate read and write scopes and the user's own role. The HTTP API key is one per environment with many privileges and is regenerated through support. Averaged over both surfaces (22 of 30). Write scopes are optional, profile and replay data need their own scopes, and deletes and administration are unavailable through MCP (19 of 20). Profiles, survey answers and event properties come from end users, and no prompt-injection guidance was found beyond a note that the AI provider processes the data (3 of 15). Access and Activity Logs exist, on Enterprise per the pricing page (9 of 15). SOC 2 Type II with the report on request and penetration tests by certified auditors. No security.txt, disclosure policy or bug bounty (9 of 20). 22+19+3+9+9 = 62.

OpenPanel 70

Graded on OpenPanel Cloud with the hosted lines. OpenStatus page at status.openpanel.dev with API and Tracker components (20). In the 90 days from 8 August, one incident, degraded API performance for about two hours on 1 October 2026, caused by Hetzner private-network problems reaching the ClickHouse servers (15 of 30). Limits are documented with numbers for MCP (60 a minute per client) and the Export, Insights and Manage APIs (15). The docs say a 429 is returned and to back off exponentially; no Retry-After or idempotency guidance (10 of 15). No SLA was found (0). Generally available (10). 20+15+15+10+0+10 = 70.

Userpilot 82

Graded on the hosted service with the hosted lines. Better Stack status page at status.userpilot.io with components for ingestion in three regions, the SDKs, the web application APIs and the website (20). From August to November 2026 the page shows only scheduled maintenance windows of two to four hours, with no incidents; the MCP server isn't a component (30). 600 requests a minute per token for the real-time APIs, but no numbers for MCP or export (12 of 15). 429 documented with exponential backoff guidance; no Retry-After or idempotency guidance (10 of 15). The SLA is a custom Enterprise contract term, not published (0). The MCP server is 1.0.0 in the registry with no beta label (10). 20+30+12+10+0+10 = 82.

OpenPanel 54

51 MCP tools, more than 30 (5). We added 3 because a read client doesn't get the 9 dashboard management tools (8 of 25). Insights endpoints take startDate, endDate, range, filters, cursor and limit (18 of 20). Errors aren't documented beyond 401 and 429 (12 of 20). No readOnlyHint or destructiveHint in the MCP source, no idempotency keys; delete_dashboard refuses a non-empty dashboard without forceDelete (3 of 20). Few required parameters, and SDKs for JavaScript, React, Next.js, Vue, React Native, Swift, Kotlin and Python (13 of 15). 8+18+12+3+13 = 54.

Userpilot 60

The tool count isn't published; the docs say the assistant can search hundreds of extra read-only operations on demand, which reads as dynamic loading. Without the list we give the middle band (15 of 25). Export jobs filter by date range, users, events and segments, and job lists paginate (14 of 20). A documented error reference (13 of 20). No deletes or admin through MCP by design; annotations weren't readable and no idempotency keys were found (10 of 20). The HTTP APIs have no official server-side SDK; client SDKs for web and six mobile frameworks (8 of 15). 15+14+13+10+8 = 60.

OpenPanel 35

No x402, MPP or L402 (0). Public prices by event tier from $2.50 a month, with no overage charges; tiers rather than a per-event rate (15 of 20). 30-day free trial with no card, and free self-hosting (20). Signup is in a browser and client keys are created in the dashboard (0). 0+15+20+0 = 35.

Userpilot 30

No x402, MPP or L402 (0). Plan prices are public ($299 and from $849 a month), with no per-unit prices (10). 14-day free trial with no card required (20). Signup and OAuth approval happen in a browser (0). 0+10+20+0 = 30.