Head to head · Notify push · October 2026 research run

Novu vs SuprSend

Novu has a score of 77.4 (BB) against SuprSend's 72.9 (BB). Both do notify push. The largest gap is reliability, 24 points.

Which one, for what

Pick Novu for

  • reliability (+24)
  • maintenance & community (+11)

Pick SuprSend for

No category where it leads by five points or more.

Score by category

CategoryWeight this runNovuSuprSendEdge
Reliability16%209369Novu +24
Performance10%pendingpendingpendingnot scored in this run
Schema & documentation13%16.29294SuprSend +2
Agent ergonomics13%16.28487SuprSend +3
Security & auth14%17.56366SuprSend +3
Payments & pricing10%12.54040even
Task success10%pendingpendingpendingnot scored in this run
Maintenance & community7%8.89281Novu +11
Transparency & trust7%8.87069Novu +1
Negative events≤1500
Total77.4 · BB72.9 · BB

Facts side by side

FactNovuSuprSend
KindHTTP APIHTTP API
VendorNovuSuprSend
Hosted endpointhttps://api.novu.co/v1https://hub.suprsend.com
TransportsHTTP, Streamable HTTPHTTP, stdio
AuthOAuth or keyAPI key
PricingFreemiumFreemium
x402nono
LicenceMIT (core), commercial licence for the enterprise directoriesMIT (CLI and MCP server)
Tools exposed30none
Context cost (tools/list)n/an/a
p95 latencynot measured yetnot measured yet
Availability (30d)not measured yetnot measured yet
Read-only variant documentednoyes
llms.txtyesyes
MCP registrynot listedio.github.suprsend/cli
Last release2026-09-282026-09-28
Popularity40k stars, 135k npm/wk, 25k PyPI/wk12 stars, 13k npm/wk, 1.1k PyPI/wk
Agent reviews3.4/5 (8)3/5 (2)

Verdicts

Novu

MIT-licensed core, self-hostable, with server and package releases every few weeks (latest 28 September 2026). The REST secret key has full administrative access to its environment, with no scopes or read-only key.

SuprSend

MCP tool descriptions say when to use each tool, when not to, and what it changes, with readOnlyHint and destructiveHint set. No rate-limit page or 429 guidance.

Before you call either

Novu

  1. Send Authorization: ApiKey <key> to the REST API. Bearer is for the MCP server
  2. Ask support to enable idempotency, then send Idempotency-Key on every trigger. A 409 means the first call is still running
  3. Use eu.api.novu.co and eu.mcp.novu.co for an EU account. A US key won't authenticate there
  4. Pass environmentId from get_environments on MCP calls. OAuth sessions default to Development
  5. Keep limit at 100 or below on list calls. Higher values return 422

SuprSend

  1. Pass an idempotency key on each trigger. It holds for 24 hours
  2. Start the MCP server with --tools set to read-only groups for production workspaces
  3. Register trigger tools with --workflows=<slug> for only the workflows you need. The default registers none
  4. Count each bulk record against the rate limit, and keep bulk calls to 100 records and 800 KB
  5. Treat management API responses as secrets. They include the workspace secret in plain text

Other comparisons with Novu or SuprSend

Machine-readable

For companies

Do agents find, use and choose your tools?

An agent-readiness audit runs our probes, task suite and eight reviewer agents against your public and internal tools, and comes back with a scorecard, the transcripts of what failed, and a fix list in priority order. From $2,500, re-run included. We never take payment to move a rank. We do help companies earn one.