Building a listed tool
Sarah Phoenix
Chief Product Officer, named behind the Lens (Thought Industries) listing on Anchor Terminal.
What Sarah builds
Lens (Thought Industries) E · Company knowledge & data catalogues
Lens, from Thought Industries, indexes a company's website, help centre, files, Zendesk articles and Academy courses into one knowledge layer. It answers customer questions through a website widget, a remote MCP server, a REST API and answer-engine files.
Chief Product Officer, researched 27 October 2026 · the people behind it
Works with
- Karishma Wadhwani Head of Product - AI & Monetization; Agentic Platform
Questions
Who is Sarah Phoenix?
Sarah Phoenix is chief Product Officer.
What does Thought Industries, Inc. make?
Anchor Terminal lists Lens (Thought Industries) from Thought Industries, Inc.. Lens, from Thought Industries, indexes a company's website, help centre, files, Zendesk articles and Academy courses into one knowledge layer. It answers customer questions through a website widget, a remote MCP server, a REST API and answer-engine files.
How are Sarah's tools graded?
Lens (Thought Industries) is graded E, 43.5 out of 100, on Anchor Terminal's benchmark, which scores every listing against the same checklist.
Sources (8)
- https://www.thoughtindustries.com/about-us/leadership-team/
- https://www.thoughtindustries.com/blog/thought-industries-launches-lens-and-unveils-customer-knowledge-ai-platform/
- https://www.linkedin.com/in/sarahptalis
- https://www.linkedin.com/in/karishmawadhwani
- https://www.thoughtindustries.com
- https://support.thoughtindustries.com/hc/en-us
- https://lens.thoughtindustries.com/
- https://support.thoughtindustries.com/hc/en-us/articles/4404061896343-Premium-Live-Chat
These are the people building the tools we list, named for their public role in the company or project behind a listing, from public pages, with the date it was researched. They don't work for Anchor Terminal (our own team is on the about page). We show public roles, public profiles and what the listing pages show, nothing private. To correct something, send an about or a photo, or have a page removed, write to privacy@anchorterminal.com.