Building a listed tool
Minakshi Khuntia
Senior Director of Product Management; Insights and Conversational AI, named behind the Freshdesk API + MCP listing on Anchor Terminal.
What Minakshi builds
Freshdesk API + MCP D · Customer support & helpdesk
REST API (v2) for Freshdesk, the Freshworks helpdesk.
Senior Director of Product Management; Insights and Conversational AI, researched 27 October 2026 · the people behind it
Works with
- Girish Mathrubootham Historical Freshdesk/Freshworks co-founder and CEO
- Ryan Manning Chief Product and Technology Officer
- Sanjay Sharma Senior Product Manager, AI Copilot
- Shan Krishnasamy Historical co-founder and CTO
Questions
Who is Minakshi Khuntia?
Minakshi Khuntia is senior Director of Product Management; Insights and Conversational AI.
What does Freshworks make?
Anchor Terminal lists Freshdesk API + MCP from Freshworks. REST API (v2) for Freshdesk, the Freshworks helpdesk.
How are Minakshi's tools graded?
Freshdesk API + MCP is graded D, 48.6 out of 100, on Anchor Terminal's benchmark, which scores every listing against the same checklist.
Sources (10)
- https://www.freshworks.com/theworks/company-news/freshworks-golden-birthday-13/
- https://www.freshworks.com/company/leadership/
- https://x.com/mrgirish
- https://in.linkedin.com/in/khuntiaminakshi
- https://in.linkedin.com/in/sanjay-sharma-sb
- https://www.freshworks.com/freshdesk/
- https://support.freshworks.com/support/home
- https://www.freshworks.com/company/about/
- https://support.freshdesk.com/support/home
- https://www.freshworks.com/support/
These are the people building the tools we list, named for their public role in the company or project behind a listing, from public pages, with the date it was researched. They don't work for Anchor Terminal (our own team is on the about page). We show public roles, public profiles and what the listing pages show, nothing private. To correct something, send an about or a photo, or have a page removed, write to privacy@anchorterminal.com.