Founder of a listed tool

Alex Plugaru

Co-founder and historical CTO; now identifies as Founder at Elench, named behind the Gorgias API + MCP listing on Anchor Terminal.

Co-founder and historical CTO; now identifies as Founder at Elench

Alex Plugaru co-founded Gorgias, a customer service platform for ecommerce merchants, with Romain Lapeyre in Paris in 2015. The company began as a Chrome extension for writing emails faster and turned to building a helpdesk after finding that most of its users were support agents. Hookdeck lists him, as Alexandru Plugaru of Gorgias, among its investors and advisors.

What Alex builds

  • Gorgias API + MCP D · Customer support & helpdesk

    Helpdesk for ecommerce brands, priced by tickets a month rather than per agent, with a REST API over tickets, messages, customers and integrations and an official hosted MCP server in open beta.

    Co-founder and historical CTO; now identifies as Founder at Elench, researched 27 October 2026 · the people behind it

Works with

Questions

Who is Alex Plugaru?

Alex Plugaru co-founded Gorgias, a customer service platform for ecommerce merchants, with Romain Lapeyre in Paris in 2015. The company began as a Chrome extension for writing emails faster and turned to building a helpdesk after finding that most of its users were support agents. Hookdeck lists him, as Alexandru Plugaru of Gorgias, among its investors and advisors.

What does Gorgias make?

Anchor Terminal lists Gorgias API + MCP from Gorgias. Helpdesk for ecommerce brands, priced by tickets a month rather than per agent, with a REST API over tickets, messages, customers and integrations and an official hosted MCP server in open beta.

How are Alex's tools graded?

Gorgias API + MCP is graded D, 51 out of 100, on Anchor Terminal's benchmark, which scores every listing against the same checklist.

Sources (9)

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