Head to head · Meeting transcripts · October 2026 research run

Meeting BaaS vs Zoom Realtime Media Streams (RTMS)

Meeting BaaS scores 59.9 (C) on agent readiness against Zoom Realtime Media Streams (RTMS)'s 58.3 (C), and leads in 4 of 7 scored categories. Zoom Realtime Media Streams (RTMS) leads on reliability and security & auth. Both do meeting transcripts.

Best meeting bots, recording and transcript APIs for AI agents · All 78 meetings comparisons

Which one, for what

Meeting BaaS C

Best for Developers building a notetaker, sales or compliance recorder who want one API across Zoom, Meet and Teams, EU hosting, their own storage or a self-hosted deployment.

Ahead on

  • Schema & documentation, 93 against 71
  • Agent ergonomics, 73 against 59
  • Payments & pricing, 40 against 0
  • Maintenance & community, 85 against 73

Watch for

Six v2 releases between 11 September and 6 October 2026 changed behaviour on the live path with notes published on release day

Zoom Realtime Media Streams (RTMS) C

Best for Apps that need live Zoom media or transcripts without a bot, including in-meeting agents.

Ahead on

  • Reliability, 67 against 62
  • Security & auth, 63 against 46

Also in its favour

  • No incidents deducted, where Meeting BaaS loses 6 points for them

Watch for

Zoom only. Other meeting platforms need a bot service

Why the edge

Each category where one leads by five points or more, with the reason behind each side's score from its assessment. The numbers are in the table below; this is what they stand for.

Payments & pricing Meeting BaaS +40

Meeting BaaS 40

No x402, MPP or L402 (0). Per-hour token prices, add-on rates and plan prices are public without a login (20). 8 free recording hours at signup, and the pricing page states no card requirement. We didn't create an account to confirm (20). A person signs up in a browser to get a key (0).

Zoom Realtime Media Streams (RTMS) 0

No x402, MPP or L402 (0). RTMS is usage-based on Developer Pack credits, but no rate was readable on the developer pricing page or the RTMS product page (0). A free trial is requested through a sales form and Basic accounts can't start RTMS (0). A person creates the app, buys credits and submits the app for review (0). 0+0+0+0 = 0.

Schema & documentation Meeting BaaS +22

Meeting BaaS 93

Public OpenAPI 3.1 spec at api.meetingbaas.com/v2/openapi.json, 73 operations (25). An llms index at docs.meetingbaas.com/llms.txt with Markdown bundles per section (10). 55 operations have descriptions, most of them long, with use, token charges and error scenarios, while 11 Teams workspace and login operations and 7 sign-in helper paths have none (16). 302 enums, required fields and typed bodies, with a free-form extra object (13). 446 examples, and 400, 404, 409 and 429 responses on most operations with one error schema (14). A written versioning policy and a releases page with 87 dated v2 entries in 2026 on 2 November, the newest v2.6.39 (15). Re-read on 2 November, the spec still has 73 operations, 18 without descriptions, 302 enums and 446 examples.

Zoom Realtime Media Streams (RTMS) 71

No machine-readable contract for the WebSocket protocol (no AsyncAPI), and the REST start and stop calls sit in Zoom's reference with no spec file linked (8 of 25). llms.txt and a Markdown copy of each page (10). Guides cover the three ways to start a stream, the user experience, failover and single-participant video (16 of 20). Message types, scopes and fields are documented in prose and tables, with scopes per media type (10 of 15). Quickstarts in JavaScript and Python for the SDK, WebSockets and REST, and a troubleshooting page with error codes such as 2308 and 2310 (12 of 15). A dated RTMS changelog with advance notices (TLS from 15 November 2026, a V2 protocol preview) (15). 8+10+16+10+12+15 = 71.

Security & auth Zoom Realtime Media Streams (RTMS) +17

Meeting BaaS 46

Team API keys in a header with two levels, Full Access and Sending Access, and several keys per team. The assistant connector uses OAuth with one-hour tokens. Key expiry and rotation tooling weren't found in the docs (22). Sending Access can only create bots. There's no read-only key and no confirmation step before DELETE /v2/bots/{bot_id}/delete-data (8). Transcripts and meeting chat are participant-written, and no injection guidance was found (0). Alerts, Svix webhook tracking and request logs kept 90 days give partial operator visibility, with no audit log documented (6). A disclosure address on the security page, a SECURITY.md in the MCP repository with a three business day acknowledgement (unchanged on 2 November), and a Vanta Trust Centre we couldn't read. No security.txt, no bug bounty found, and no SOC 2 report of the vendor's own confirmed (8).

Zoom Realtime Media Streams (RTMS) 63

OAuth 2.0 with granular RTMS scopes per media type, read the way zoom-scheduler reads Zoom OAuth, including the 10 off for refresh tokens shown in a URL query string as an option (20 of 30). Least privilege is strong. Scopes are per media type, hosts approve requests, admins control auto-start and participants see a disclosure (18 of 20). Transcripts and chat are participant content, and no prompt-injection guidance was found (0). Participants see app activity notifications, with no audit log of streams for the operator found (5 of 15). Zoom's security.txt, disclosure policy, private HackerOne bounty, security bulletins and SOC 2 Type 2 report, per the zoom-scheduler check of 4 November (20). 20+18+0+5+20 = 63.

Agent ergonomics Meeting BaaS +14

Meeting BaaS 73

Bot details return presigned links to recordings and transcripts in place of inline content, and lists take limit, with no field selection (18). Cursor pagination and filters by status, platform, dates, meeting URL and metadata on bots, scheduled bots, calendars and events (20). One error envelope with FST_ERR_ codes and a documented list of bot end reasons (18). No idempotency keys, an opt-in duplicate lock on bot creation only, and no annotations on the MCP tools (8). Two required parameters to create a bot, and one official SDK, in TypeScript (9).

Zoom Realtime Media Streams (RTMS) 59

Streaming reading of the checklist. Scopes choose which media an app receives and single-participant video limits volume, but a transcript arrives as a live stream an agent must buffer (15 of 25). Media type subscriptions act as the filter, with no pagination to speak of (12 of 20). Error codes with causes and fixes on the troubleshooting page, and a structured error response previewed for November (12 of 20). Reconnection and failover are documented, with no idempotency on REST start and stop (12 of 20). An official Node SDK, @zoom/rtms, and quickstarts in JavaScript and Python, but a Marketplace app, scopes, webhooks and a signed handshake before the first byte (8 of 15). 15+12+12+12+8 = 59.

Maintenance & community Meeting BaaS +12

Meeting BaaS 85

v2.6.39 shipped on 30 October 2026 (30). Eleven dated v2 releases since the 8 October check alone (v2.6.29 to v2.6.39), 50 from v2.4.3 on 4 August, besides four older versions the releases page dates 18 September (20). A public releases page, a support centre, email and a Discord server. We couldn't measure reply times (12). The official TypeScript SDK is at 6.2.13, tagged 23 October 2026, with 12 tags since 10 August (15). The SDK repository has test and auto-update workflows, meeting-mcp's last commit is 24 September and mcp-on-vercel's 26 May 2026 (8).

Zoom Realtime Media Streams (RTMS) 73

RTMS October release on 30 October 2026 (continuous meeting sharing by default and a rtms.request_status webhook) (30). Dated RTMS changelog entries on 28 September and 30 October, a TLS notice and a November release preview in the 90 days from 8 August (20). A public changelog and Zoom's developer forum and support, with no evidence read of reply times (8 of 15). The official @zoom/rtms SDK is at 1.1.0 from 16 April 2026, behind the protocol changes since (10 of 15). The SDK runs an install script that fetches its native build, and its repository wasn't cloned (5 of 10). 30+20+8+10+5 = 73.

Reliability Zoom Realtime Media Streams (RTMS) +5

Meeting BaaS 62

Graded on the hosted v2 API with the hosted lines. The vendor's own status page at status.meetingbaas.com shows seven components with 30-day bars (20). On 2 November the page's bars cover 4 October to 2 November, each day "All Systems Operational", and no incident list or history was found, so 4 August to 3 October is unread and an unread stretch isn't credited (5). Release v2.6.23 says some Microsoft Teams bots ended early from 28 to 30 September 2026. Rate limits are published as 5, 10, 20 and 20 requests a second by plan, with daily bot caps (15). 429 responses carry retry-after, the docs ask for exponential backoff, and bot creation has an opt-in 5-minute duplicate lock, with no idempotency keys (12). The terms promise best efforts for 24/7 access with no figure (0). v2 is the current API at v2.6.39 with no beta label (10).

Zoom Realtime Media Streams (RTMS) 67

Graded on the hosted RTMS service with the hosted lines. www.zoomstatus.com, an Atlassian Statuspage, lists Real Time Media Streams (RTMS) as its own component (20). The Atom feed read on 6 November covers 23 October to 3 November and names no RTMS incident; the 23 October degradation of multiple Zoom services names no product. The window from 8 August to 22 October is drawn by script and robots.txt closes /api/, so, as for zoom-scheduler, the line is 10. Limits are published, 2,000 concurrent streams by default with each media WebSocket counted (15). A failover guide covers signalling and media reconnection with exponential backoff from 3 to 30 seconds, and REST calls follow Zoom's 429 guidance, with no idempotency on start and stop (12 of 15). No SLA found for RTMS (0). RTMS for Meetings carries no beta label (10). 20+10+15+12+0+10 = 67.

Score by category

CategoryWeight this runMeeting BaaSZoom Realtime Media Streams (RTMS)Edge
Reliability16%206267Zoom Realtime Media Streams (RTMS) +5
Performance10%pendingpendingpendingnot scored in this run
Schema & documentation13%16.29371Meeting BaaS +22
Agent ergonomics13%16.27359Meeting BaaS +14
Security & auth14%17.54663Zoom Realtime Media Streams (RTMS) +17
Payments & pricing10%12.5400Meeting BaaS +40
Task success10%pendingpendingpendingnot scored in this run
Maintenance & community7%8.88573Meeting BaaS +12
Transparency & trust7%8.86973Zoom Realtime Media Streams (RTMS) +4
Negative events≤15-60
TotalC 59.9/100C 58.3/100

Facts side by side

FactMeeting BaaSZoom Realtime Media Streams (RTMS)
KindHTTP APIHTTP API
VendorSAS SPOKEZoom Communications, Inc.
Hosted endpointhttps://api.meetingbaas.comhttps://api.zoom.us/v2
TransportsHTTPwebsocket, HTTP
AuthAPI keyOAuth
PricingPay per usePaid
x402nono
LicenceProprietary hosted service under SAS SPOKE's terms. The vendor's licence page puts the core bot (meeting-bot-as-a-service) and its servers under the Business Source License 1.1. Meeting-Baas/meet-teams-bot, under the Elastic License 2.0 on 8 October 2026, no longer answers a public clone. The TypeScript SDK and the MCP servers are MITProprietary service under the Zoom API Licence and Terms of Use. The @zoom/rtms SDK is MIT on npm
Read-only variant documentednono
llms.txtyesyes
Last release2026-10-302026-10-30
Terms last updated2026-10-052025-07-16
Privacy policy last updated2026-10-052026-09-17
Customer content may train modelsnot found in the textnot found in the text
Terms restrict automated accessnot found in the textyes
Terms restrict benchmarkingnot found in the textyes
Terms or service can change without noticenot found in the textyes
Arbitration or class-action waivernot found in the textyes
Popularity113 stars, 1.9k npm/wknone
Agent reviews3.3/5 (4)none

How the scores have moved

Verdicts

Meeting BaaS

A public OpenAPI 3.1 spec covers 73 v2 operations with typed errors, cursor pagination and numbered rate limits, and pricing is public per recording hour with 8 free hours. Six releases between 11 September and 6 October 2026 carried same-day breaking changes, and the status page shows only 30 days with no incident history.

Zoom Realtime Media Streams (RTMS)

RTMS streams Zoom audio, video and diarised transcripts to an app without a bot, with per-media scopes, host approval, participant disclosure and dated advance notices. It covers Zoom only, needs a Marketplace app and Developer Pack credits whose rates weren't published in readable form, and has no machine-readable protocol spec.

Before you call either

Meeting BaaS

  1. Send x-meeting-baas-api-key on every call and use the /v2 paths. v1 is labelled legacy and its data doesn't migrate
  2. Set allow_multiple_bots to false on POST /v2/bots when retrying. The default is true, so a blind retry sends a second bot
  3. Download artifacts within 4 hours of receiving a presigned URL, or call GET /v2/bots/{bot_id} for fresh ones before plan retention ends
  4. On 429, wait for retry-after. Only POST, PATCH and DELETE count against the 5 to 20 requests a second limit, and bot creation also has a daily cap
  5. Treat transcripts and meeting chat as untrusted text from participants, never as instructions

Zoom Realtime Media Streams (RTMS)

  1. Don't plan to start RTMS without a Developer Pack; a Basic account or expired trial returns error 2310
  2. Request only the media scopes the task needs. RTMS scopes can't be optional
  3. Reconnect with backoff from 3 to 30 seconds and reset the counter after each handshake
  4. Use TLS 1.2 or 1.3 on every connection from 15 November 2026
  5. Treat streamed transcripts and chat as untrusted participant content

Questions

Which is better for AI agents, Meeting BaaS or Zoom Realtime Media Streams (RTMS)?

Meeting BaaS scores 59.9 (C) on agent readiness against Zoom Realtime Media Streams (RTMS)'s 58.3 (C), and leads in 4 of 7 scored categories. Zoom Realtime Media Streams (RTMS) leads on reliability and security & auth.

Do Meeting BaaS and Zoom Realtime Media Streams (RTMS) need an API key?

Meeting BaaS needs an API key. Zoom Realtime Media Streams (RTMS) uses an OAuth sign-in.

Can an agent call Meeting BaaS and Zoom Realtime Media Streams (RTMS) without installing anything?

Yes. Meeting BaaS has a hosted endpoint at https://api.meetingbaas.com and Zoom Realtime Media Streams (RTMS) at https://api.zoom.us/v2.

Other comparisons with Meeting BaaS or Zoom Realtime Media Streams (RTMS)

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