MailerSend vs Zoho CPaaS (formerly ZeptoMail)

MailerSend

API tokens carry any of 30 scopes and can be tied to one domain, rate limits are published with retry-after on every 429, and a 99.5 per cent SLA starts on the $35 Starter plan. Sends take no idempotency key, the Free plan allows 100 API requests a day, and the terms permit changes without notice.

Zoho CPaaS (formerly ZeptoMail)

A public OpenAPI 3.0 file covers all 42 operations, and each Agent has its own send-only key. Email costs $2.50 per 10,000 with the first credit free. No API rate limit, 429 handling, idempotency key or SLA was found in the reviewed documentation, and new accounts wait for a manual review.

MailerSend

1. Send Authorization: Bearer <token> to https://api.mailersend.com/v1 and ask for a token with only the scopes the task needs, such as email_full and activity_read
2. Read the message id from the x-message-id response header. POST /v1/email answers 202 with an empty body
3. Check for a sent message before retrying a send. No idempotency key exists, so a blind retry can deliver twice
4. On a 429 wait the seconds in retry-after. Call GET /v1/api-quota, which isn't counted, to see the daily quota left
5. Use POST /v1/bulk-email for batches of up to 500 emails. It isn't on the Free plan and takes 10 to 60 requests a minute by plan

Zoho CPaaS (formerly ZeptoMail)

1. Call the base URL for the account's region (cpaas.zoho.com, .eu, .in, .com.au, .jp or .com.cn). A key from one region fails on another
2. Send with Authorization: Zoho-enczapikey <key>. Logs, domains, templates, agents and suppressions need a Zoho OAuth token as Authorization: Zoho-oauthtoken <token>
3. Post OAuth client secrets and refresh tokens in the request body, not the query string the guide shows, so they stay out of logs
4. Don't retry a timed-out send blindly. There is no idempotency key, so look the message up by client_reference in the email logs first
5. Count one email per recipient, including cc and bcc, and keep each address field to 500 entries and each attachment to 15 MB
6. Use a sandbox Agent for tests. It accepts up to 10,000 emails a day and sends none of them