Head to head · Incidents · October 2026 research run
Grafana MCP Server vs incident.io API
Grafana MCP Server scores 74.5 (BB) on agent readiness against incident.io API's 68.9 (B), and leads in 5 of 7 scored categories. incident.io API leads on schema & documentation. Both do incidents.
Best observability and incident tools for AI agents · All 15 observability comparisons
Which one, for what
Good for Teams on Grafana, self-managed or Cloud, that want an agent to read dashboards and query Prometheus, Loki, Tempo and Pyroscope, and to work with alert rules, incidents and OnCall.
Ahead on
- Payments & pricing, 60 against 10
- Maintenance & community, 95 against 83
Also in its favour
- Agent-ready, a grade of BB or better
- Runs on your own machine
- Open source
Watch for
The default set is 79 tools, and 119 with every category on, counted from the registration code in source
Good for Agents that declare and update incidents, page people, read on-call schedules and post status page incidents in an organisation that already pays for incident.io.
Ahead on
- Schema & documentation, 88 against 81
Also in its favour
- A hosted endpoint, with nothing to install
Watch for
The pricing page marks API, webhooks and MCP as not included in the free Basic plan. Team starts at $19 per user a month
Score by category
| Category | Weight this run | Grafana MCP Server | incident.io API | Edge |
|---|---|---|---|---|
| Reliability | 16%20 | 91 | 90 | Grafana MCP Server +1 |
| Performance | 10%pending | pending | pending | not scored in this run |
| Schema & documentation | 13%16.2 | 81 | 88 | incident.io API +7 |
| Agent ergonomics | 13%16.2 | 74 | 75 | incident.io API +1 |
| Security & auth | 14%17.5 | 65 | 64 | Grafana MCP Server +1 |
| Payments & pricing | 10%12.5 | 60 | 10 | Grafana MCP Server +50 |
| Task success | 10%pending | pending | pending | not scored in this run |
| Maintenance & community | 7%8.8 | 95 | 83 | Grafana MCP Server +12 |
| Transparency & trust | 7%8.8 | 79 | 76 | Grafana MCP Server +3 |
| Negative events | ≤15 | -3 | -2 | |
| Total | 74.5 · BB | 68.9 · B |
Facts side by side
| Fact | Grafana MCP Server | incident.io API |
|---|---|---|
| Kind | MCP server | HTTP API |
| Vendor | Grafana Labs | Pineapple Technology Ltd. (incident.io) |
| Hosted endpoint | no (local only) | https://mcp.incident.io/mcp |
| Transports | stdio, SSE (legacy), Streamable HTTP | HTTP |
| Auth | OAuth or key | OAuth or key |
| Pricing | Free | Paid |
| Price for incidents | free | $19 per seat per month |
| x402 | no | no |
| Licence | Apache-2.0 | Proprietary service under incident.io's Terms and Conditions. The SDKs, the inc CLI and the skills plugin on GitHub are MIT |
| Tools exposed | 119 | none |
| Read-only variant documented | no | no |
| llms.txt | yes | yes |
| MCP registry | io.github.grafana/mcp-grafana | not listed |
| Last release | 2026-10-07 | 2026-10-08 |
| Terms last updated | no document linked | 2026-08-01 |
| Privacy policy last updated | 2026-07-10 | 2024-02-15 |
| Customer content may train models | yes | |
| Terms restrict automated access | not found in the text | |
| Terms restrict benchmarking | yes | |
| Terms or service can change without notice | not found in the text | |
| Arbitration or class-action waiver | not found in the text | |
| Popularity | 3.5k stars, 152k PyPI/wk | 1.3k npm/wk |
Verdicts
Grafana MCP Server
Every default tool declares typed inputs and read-only and destructive annotations in source, and --disable-write cuts the default 79 tools to 62. Writes and a general grafana_api_request tool are on by default, the default list is long at 79 tools, and usage statistics have been sent to Grafana Labs by default since 2.0.0.
incident.io API
The REST API has a public OpenAPI description with 284 operations, numeric rate limits, Retry-After on 429 and required idempotency keys on seven create calls. API and MCP access need the Team plan or higher, so the free Basic plan cannot be used by an agent, and audit logs are Enterprise only.
Before you call either
Grafana MCP Server
- Start with
--disable-writeunless the task needs writes, and add--disable-apito removegrafana_api_request - Pass
--enabled-toolswith only the categories needed. The default list loads 79 tools - Use
get_dashboard_summaryorget_dashboard_propertywith a JSONPath beforeget_dashboard_by_uid, which returns the whole dashboard JSON - Set
GRAFANA_USAGE_STATS=disabledorDO_NOT_TRACK=1to stop the four-hourly usage report to stats.grafana.org - Use streamable HTTP, not SSE, when each caller needs its own token or organisation, and set
--server-auth-tokenon any non-loopback address
incident.io API
- Send
Authorization: Bearer <key>to https://api.incident.io and callGET /v1/identityfirst to read the key's roles - Send a fresh
idempotency_keywith every create call for incidents, incident updates, timeline items, escalations and status page incidents. A repeated key returns the first result - Page with
page_sizeandafteruntil no cursor comes back. Do not stop at a short or empty page - Keep
GET /v2/incidentsunder 60 requests a minute and wait the seconds inRetry-Afteron 429 - Incident creation is limited to 10 an hour per key when a Slack or Teams channel is created, 300 an hour otherwise
Questions
Which is better for AI agents, Grafana MCP Server or incident.io API?
Grafana MCP Server scores 74.5 (BB) on agent readiness against incident.io API's 68.9 (B), and leads in 5 of 7 scored categories. incident.io API leads on schema & documentation.
Which is cheaper for incidents, Grafana MCP Server or incident.io API?
Grafana MCP Server, at free against $19 per seat per month for incident.io API. These are the vendors' published prices for the job.
Do Grafana MCP Server and incident.io API need an API key?
Both take an API key or an OAuth sign-in.
Can an agent call Grafana MCP Server and incident.io API without installing anything?
Grafana MCP Server runs on your own machine, with no hosted endpoint listed. incident.io API has a hosted endpoint at https://mcp.incident.io/mcp.
Are Grafana MCP Server and incident.io API open source?
Grafana MCP Server is open source (Apache-2.0). No open-source release is listed for incident.io API.
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- incident.io API vs Rootly MCP Server
- Grafana MCP Server vs Sentry MCP
- Datadog MCP Server vs Grafana MCP Server
- Grafana MCP Server vs Honeycomb MCP
Machine-readable
- This page as Markdown
/compare/grafana-mcp-server-vs-incident-io.md· slim.min.md· JSON.json(or sendAccept: text/markdown) - Each listing in full
/api/v1/tools/grafana-mcp-server.json·/api/v1/tools/incident-io.json - From a terminal
anchor compare grafana-mcp-server incident-io(the CLI) - Over MCP
compare_tools {"a": "grafana-mcp-server", "b": "incident-io"}at/mcp, no key