# Zoho Desk > Zoho Desk is a hosted helpdesk from Zoho for tickets, contacts, knowledge base articles and support channels. Agents reach it through the REST API v1 behind OAuth 2.0, described in public OpenAPI 3.1 files. - Canonical: https://www.anchorterminal.com/tools/zoho-desk - Markdown: https://www.anchorterminal.com/tools/zoho-desk.md (~7,800 tokens) - Slim: https://www.anchorterminal.com/tools/zoho-desk.min.md (~1,830 tokens, same facts, less prose, for token-sensitive contexts) - JSON: https://www.anchorterminal.com/tools/zoho-desk.json (this page as data, same URL with Accept: application/json) - Site index for agents: https://www.anchorterminal.com/llms.txt (full text: https://www.anchorterminal.com/llms-full.txt) - API: https://www.anchorterminal.com/api/v1/index.json - Updated: 2026-10-09 ## Overview **Grade B · 66.6/100 · rank #262 of 842 · #3 in Customer support & helpdesk · not agent-ready · confidence medium** More from Zoho, listed separately because each is its own product: [Zoho Books](https://www.anchorterminal.com/tools/zoho-books.md) (Accounting & invoicing), [Zoho CPaaS (formerly ZeptoMail)](https://www.anchorterminal.com/tools/zoho-zeptomail.md) (Email delivery APIs), [Zoho CRM](https://www.anchorterminal.com/tools/zoho-crm.md) (CRM & customer platforms), [Zoho Recruit](https://www.anchorterminal.com/tools/zoho-recruit.md) (Recruiting & applicant tracking), [Zoho People](https://www.anchorterminal.com/tools/zoho-people.md) (HR & employee operations), [Zoho Mail API](https://www.anchorterminal.com/tools/zoho-mail.md) (Mailbox access). ## Assessment Public OpenAPI 3.1 files cover 911 operations, OAuth scopes separate read, create, update and delete per module, and replies can be saved as drafts or sent for review before a customer sees them. No SLA, dated API changelog or idempotency key was found, and the only official SDK is for Java. ## Facts | Field | Value | | --- | --- | | Vendor | Zoho (https://www.zoho.com/desk/) | | Kind | HTTP API | | Category | Customer support & helpdesk (https://www.anchorterminal.com/categories/support) | | Transport | HTTP | | Auth | OAuth · OAuth 2.0 only. A person registers a client in the Zoho API console (a web application, or a self client for one organisation) and approves scopes such as `Desk.tickets.READ`. The access token lasts one hour and goes in `Authorization: Zoho-oauthtoken ` or `Authorization: Bearer `. Each token is bound to one Desk organisation, and each data centre has its own accounts host and API host. Registration is self-serve, with no app review or sales approval found for use inside one's own organisation. | | Pricing | Freemium ($7 / seat-mo) · Free edition for three users with 5,000 API credits a day and no card. Paid editions cost $7 to $40 a user a month billed yearly ($9 to $50 monthly) and have a 15-day trial without a card. API calls draw on a daily credit allowance set by edition and user count. Extra credits start at $4.20 a month per 1,000 daily credits and are ordered by email (https://www.zoho.com/desk/pricing.html, checked 2026-10-08). | | x402 | No · No x402, MPP or L402 in the API document, the OpenAPI files or the pricing page (checked 2026-10-08). | | Licence | Proprietary service under Zoho's Terms of Service. The OpenAPI repository on GitHub has no licence file | | Source | https://github.com/zoho/zohodesk-oas | | Docs | https://desk.zoho.com/DeskAPIDocument | | llms.txt | not found | | Last release | 2026-09-09 | | API | REST API v1 at https://desk.zoho.com/api/v1 (US). Tickets, threads, comments, contacts, accounts, agents, departments, tasks, articles, community, search, views, webhooks, automation and messaging endpoints. 911 operations in the OpenAPI files | | Credentials | OAuth 2.0 through Zoho Accounts, with server, client, mobile, device and self client flows. Access tokens last one hour. A refresh token is optional and lasts until revoked. Tokens are bound to one Desk organisation | | Auth scopes | `Desk..` with READ, CREATE, UPDATE, DELETE, WRITE and ALL. Modules include tickets, contacts, tasks, basic, search, events, articles, settings and custommodule | | Rate limits | Credits per day. Free and trial 5,000. Express 25,000 plus 100 a user. Standard 50,000 plus 250. Professional 75,000 plus 500. Enterprise 100,000 plus 1,000. At most 5,000,000 with add-ons. Concurrency 5, 10, 10, 15 and 25 | | Credit costs | A record fetched by ID 1. List and search calls 3 to 100 by offset. Update many 1 per 2 records. Move to trash and restore 6 per record | | Rate limit headers | `X-Rate-Limit-Request-Weight-v3`, `X-Rate-Limit-Remaining-v3`, and `Retry-After` on a 429 at the daily limit | | Replies and notes | `sendReply`, `draftReply`, `sendDraft` and `sendForReview` on a ticket for email, Facebook and forum channels. Comments are public or private through `isPublic` | | Pagination | `from` and `limit`, default 10 and at most 50 a call. Search accepts `from` 0 to 4,999. `include` adds related resources | | Errors | HTTP status plus `errorCode`, `message` and, for invalid data, `errorType` and `fieldName` as a JSON Pointer | | Webhooks | Up to 20 configured a portal. Enabled 0 on Free and Standard, 5 on Professional, 10 on Enterprise, 20 on Ultimate. A callback must answer 200 within 5 seconds. JWT in `X-ZDesk-JWT` | | Data centres | US, EU, India, Australia, Canada, Japan, China, Saudi Arabia, Singapore and UAE, each with its own API host | | SDK | Java SDK 1.3.0 for Java 7 and above, a JAR download from zoho.com with a Maven guide | | Certifications | SOC 2 Type 2 naming Zoho Desk, ISO/IEC 27001, 27701, 27017 and 27018 valid to 21 August 2028 (https://www.zoho.com/compliance.html) | | Capabilities | support.tickets, support.conversations, support.contacts, support.notes, support.webhooks | | Tags | hosted, closed-source, oauth, openapi, webhooks, free-tier, no-card, java, status-page, bug-bounty, soc2 | | JSON | https://www.anchorterminal.com/api/v1/tools/zoho-desk.json | ## Score breakdown (methodology v0.4, October 2026 research run) Assessed 2026-10-08 from public evidence against the published checklist (https://www.anchorterminal.com/benchmark/#checklist). Confidence: medium. Performance and Task success pending (no score, not in the total); the total is Σ(score × weight) ÷ 80 over the 7 assessed categories. "This run" is each category's share of the 100 points. | Category | Weight | This run | Score (0–100) | Points | | --- | --- | --- | --- | --- | | Reliability | 16% | 20 | 75 | 15.0 | | Performance | 10% | pending | pending | n/a | | Schema & documentation | 13% | 16.2 | 72 | 11.7 | | Agent ergonomics | 13% | 16.2 | 67 | 10.9 | | Security & auth | 14% | 17.5 | 66 | 11.6 | | Payments & pricing | 10% | 12.5 | 40 | 5.0 | | Task success | 10% | pending | pending | n/a | | Maintenance & community | 7% | 8.8 | 63 | 5.5 | | Transparency & trust (editorial 62, provenance 95) | 7% | 8.8 | 79 | 6.9 | | Negative events | up to −15 | up to −15 | none recorded | 0 | | **Total** | | | | **66.6 → B** | ### Why each score - Reliability 75: Graded on the REST API v1, read as a hosted service. status.zoho.com redirects to us.zohostatus.com, which has a Zoho Desk component (20). The incident history loads by script and we could not read it. The status feed shows the Desk component returning to Operational on 3 September 2026 at the same minute as Zoho CRM, Books, Flow, SalesIQ and Deluge, with no other Desk entry since July, so we read the record as minor incidents only without a duration (20 of 30). Daily credits and concurrency are published with numbers per edition (15). A 429 at the daily limit carries Retry-After, and every response reports credits used and remaining. Concurrency 429s carry no Retry-After, and no idempotency or retry guidance for writes was found (10 of 15). No SLA found, and the Terms of Service disclaim uninterrupted service (0). v1 is the current documented version (10). - Performance: Pending. Latency is measured per call by our probes, which haven't run yet, so this run doesn't score it. Its weight is shared across the assessed categories until the first probe window closes. - Schema & documentation 72: zoho/zohodesk-oas on GitHub holds OpenAPI 3.1.0 files for 185 resources and 911 operations (25). No llms.txt at zoho.com or desk.zoho.com and no Markdown docs found (0). 910 of 911 operations carry a description that states the purpose, often with a note on limits, and little on when not to use one (14 of 20). Parameters carry enums, patterns and length limits, and replies use a discriminated schema per channel. Custom fields make record bodies open (12 of 15). The API document has a curl sample and response per endpoint and a list of error codes, and 658 operations declare an error response (14 of 15). The version is in the path and a compatibility statement promises forum notice of changes, with no dated changelog found (7 of 15). - Agent ergonomics 67: Graded on the REST API. Lists default to 10 records with at most 50, `include` adds related resources on request, and `fields` exists on some list calls only (18 of 25). `from` and `limit`, saved views, `sortBy` and module search with field filters. Deep offsets cost up to 100 credits a call and search stops at offset 4,999 (18 of 20). Errors carry `errorCode`, `message`, `errorType` and the field as a JSON Pointer (18 of 20). No idempotency key. Drafts can be saved before sending (6 of 20). One official SDK, for Java, and setup needs an hourly token refresh and the right regional host (7 of 15). - Security & auth 66: OAuth 2.0 with scopes per module and operation, one-hour access tokens and revocable refresh tokens (30). Less 10 because Zoho's OAuth guide documents the refresh call with the refresh token and client secret in the URL query string as one of three options (20 of 30). READ-only scopes, calls bound by the user's profile permissions, a draft and send-for-review path for replies, and a 60-day recycle bin for deleted tickets. Spam deletion is permanent and no approval step guards bulk updates (15 of 20). Tickets hold customer-written text and no prompt-injection guidance was found (3 of 15). A ticket history endpoint lists actions per ticket and a dashboard shows credit use. A portal-wide audit log for Desk was not established (8 of 15). security.txt valid to 30 June 2028, a bug bounty, SOC 2 Type 2 naming Zoho Desk and ISO/IEC 27001 (20). - Payments & pricing 40: No x402, MPP or L402 (0). Edition prices are public, $7 to $40 a user a month billed yearly, and extra API credits have a published rate from $4.20 a month per 1,000 daily credits (20). The Free edition covers three users with 5,000 API credits a day, and the 15-day trial needs no card (20). A person signs up in a browser, registers an OAuth client in the API console and approves scopes (0). - Task success: Pending. Task success needs the category task suites run through each tool, which haven't run yet, so this run doesn't score it. Its weight is shared across the assessed categories until then. A data provider's data-quality score is published on its listing now and becomes half of this category when it's scored. - Maintenance & community 63: The OpenAPI files were last changed on 9 September 2026, 29 days before this check (30). The repository has dated commits on 2, 8 and 9 September 2026, three in the last 90 days, all within one week (20). The developer forum named as the place for API notices loads by script, so replies and dates were unread, and no dated changelog was found (6 of 15). The only official SDK is for Java, version 1.3.0 for Java 7 and above, with no release date found (5 of 15). No public repository or CI for the SDK (2 of 10). - Transparency & trust 79: Closed service under the Zoho Terms of Service, last updated 2 March 2022. The OpenAPI repository has no licence file (15 of 30). The privacy policy of 22 December 2025 says data is deleted from the active database within six months of account termination and from backups three months later. The DPA is sent on request by email (24 of 30). The API document promises forum notice and a transition period for deprecations without stating a length, and marks deprecated fields without dates (8 of 20). A sub-processor page exists, but its directory loads by script and we could not read the list. The data centre page names regions and cities (15 of 20). Fix list for a coding agent, everything this grade says the listing lacks, the biggest gain first (23 items): https://www.anchorterminal.com/fixes/zoho-desk.md (JSON https://www.anchorterminal.com/fixes/zoho-desk.json) ### What we couldn't check - unchecked: the incident history at us.zohostatus.com/incident_history, which loads by script. The duration and cause of the 3 September 2026 event were not read - unchecked: status pages for data centres other than the US - unchecked: the Zoho Desk Developer APIs forum, which loads by script, so no dated API notice or staff reply was read - unchecked: the sub-processor directory at zoho.com/privacy/sub-processors.html, which loads by script - unchecked: a portal-wide audit log for Zoho Desk. The help centre pages we tried returned articles for other Zoho products - unchecked: Maven coordinates, release date and download counts for the Java SDK, and GitHub stars for the OpenAPI repository - unchecked: Zoho Desk release notes at zoho.com/desk/whats-new.html, which load by script - unchecked: the Zoho contracting entities page, not re-read today - The pricing page showed prices in rupees to our reader. US dollar prices come from the price file the page loads - The webhook document lists an Ultimate edition that the pricing page does not sell. Which editions map to it is not established - Zoho MCP lists Zoho Desk among its apps. Its Desk tools, limits and prices were not found, so the grade covers the REST API only - Whether failed calls and 429 responses use credits is not stated in the reviewed pages - The Terms of Service bar use of the services for competitive or benchmarking purposes, which matters before our probes run - The lead was right on the vendor, URL, docs link and interface ### Sources - API document: (seen 2026-10-08) - OpenAPI repository (clone): (seen 2026-10-08) - webhook document: (seen 2026-10-08) - Java SDK: (seen 2026-10-08) - pricing: (seen 2026-10-08) - price values read by the pricing page: (seen 2026-10-08) - OAuth refresh: (seen 2026-10-08) - OAuth token limits: (seen 2026-10-08) - status page: (seen 2026-10-08) - status RSS: (seen 2026-10-08) - status incident history (script-drawn, unread): (seen 2026-10-08) - terms of service: (seen 2026-10-08) - privacy policy: (seen 2026-10-08) - GDPR and DPA: (seen 2026-10-08) - sub-processors: (seen 2026-10-08) - data centres: (seen 2026-10-08) - compliance: (seen 2026-10-08) - security.txt: (seen 2026-10-08) - Zoho MCP: (seen 2026-10-08) - developer forum (script-drawn, unread): (seen 2026-10-08) - RDAP for zoho.com: (seen 2026-10-08) ## Who's behind it (provenance 95/100, checked 2026-10-08) | Check | Finding | Points | | --- | --- | --- | | Legal entity named | Zoho Corporation Private Limited | 20/20 | | Domain age | zoho.com, registered 2004-01-16 (22 years) | 15/15 | | Endpoint on the vendor's domain | zoho.com | 15/15 | | Terms of service | read, states 6 of the 7 things a reader expects, and has 1 clause that costs points | 7.1/10 | | Privacy policy | read, states 8 of the 8 things a reader expects, and has 1 clause that costs points | 8/10 | | Status page | status.zoho.com | 10/10 | | Changelog | published | 10/10 | | security.txt | valid | 10/10 | The US API answers at desk.zoho.com. Other data centres use Zoho domains such as desk.zoho.eu, desk.zoho.in and desk.zohocloud.ca. The Terms of Service (last updated 2 March 2022) are the service agreement for Zoho's online services. They name the applicable Zoho contracting entity by region (https://www.zoho.com/legal/zoho-contracting-entities.html), which we did not re-read today. The privacy policy was last updated on 22 December 2025. Its Part II covers service data held in Zoho products. security.txt at www.zoho.com gives a bug bounty contact, security@zohocorp.com, a policy link and an expiry of 30 June 2028. The API document says changes are announced in the Zoho Desk Developer APIs forum. The forum loads by script and no dated entry could be read. No other API changelog was found. status.zoho.com redirects to us.zohostatus.com, which lists a Zoho Desk component. RDAP for zoho.com gives a registration date of 2004-01-16. ### Terms and privacy, as read A reading by a fixed set of rules, each answered with the vendor's own sentence. Not legal advice. **Terms of service** (https://www.zoho.com/terms.html), read 2026-10-08, dated 2022-03-02, states 6 of the 7 things a reader expects. - To know. Restricts benchmarking or competitive use (costs points). "use the Services for any form of competitive or benchmarking purposes" - To know. Has not been updated for three years or more. "Last updated on: 2nd March 2022." - Gives the date it was last updated. Last updated 2022-03-02. - States a limit on its liability. Capped at the fees paid in the 12 months before the claim or $1000. - Says how changes to the terms are announced. Gives 30 days of notice before a change. - Not found in the text. Refers to a service level or uptime commitment. - Also in the text (2026-10-08). Subscriptions renew automatically and the customer must give at least seven days' notice before the renewal date to stop renewal. "If you do not wish to renew the subscription, you must inform us at least seven days prior to the renewal date." - Also in the text (2026-10-08). Unpaid accounts inactive for 120 continuous days may be terminated and their data deleted, with prior notice, and activity in one service does not keep another active. "We reserve the right to terminate unpaid user accounts that are inactive for a continuous period of 120 days." - Also in the text (2026-10-08). If the customer does not answer a forwarded complaint within 10 days, Zoho may give the customer's name and contact information to the complainant. "If you do not respond to the complainant within 10 days from the date of our email to you, we may disclose your name and contact information to the complainant for enabling the complainant to take legal action against you." **Privacy policy** (https://www.zoho.com/privacy.html), read 2026-10-08, dated 2025-12-22, states 8 of the 8 things a reader expects. - To know. Says it may use customer content to train or improve models, and no opt-out was found (costs points). "In keeping with Zoho's promise not to exploit your data in a way that is not respectful of your privacy and confidentiality expectations, we make only the following limited use of service data for these technologies: (i) using anonymized crops of service data to improve accuracy of the algorithms;" - Gives the date it was last updated. Last updated 2025-12-22. - Says how long data is kept. Names a period of 6 months. - Gives a privacy contact. privacy@zohocorp.com. - Says where data is transferred or stored. Data goes to the United States. - Also in the text (2026-10-08). Zoho employees and contractors may open service data to resolve errors and to check by hand emails reported as spam and scanned images. "so that they can (i) identify, analyze and resolve errors, (ii) manually verify emails reported as spam to improve spam detection, or (iii) manually verify scanned images that you submit to us to verify the accuracy of optical character recognition." - Also in the text (2026-10-08). Zoho says it uses an organisation's data to develop models specific to that organisation. "(ii) using your organization's data for developing models specific for your organization." - Also in the text (2026-10-08). After an account is terminated, data leaves the active database at a clean-up run once every six months and leaves backups three months later. "Once you terminate your Zoho user account, your data will eventually get deleted from active database during the next clean-up that occurs once in 6 months." ## Live (updated 2026-10-09 07:58 UTC) - Vendor status page: unknown, no machine-readable status found - Always current: https://www.anchorterminal.com/api/v1/live/zoho-desk.json ## Probe metrics Not measured yet. Our benchmark probes haven't run, so there's no availability, latency or error rate from a run and Performance is pending. Live uptime, where we poll the endpoint, is under Live and doesn't change the score. ## Prices | Item | Price | Unit | Note | | --- | --- | --- | --- | | Express | $7 | per seat per month | billed yearly; $9 billed monthly | | Standard | $14 | per seat per month | billed yearly; $20 billed monthly | | Professional | $23 | per seat per month | billed yearly; $35 billed monthly | | Enterprise | $40 | per seat per month | billed yearly; $50 billed monthly | | Add-on API credits, first 25,000 a day | $0.0042 | per credit | $4.20 a month per 1,000 daily credits, falling to $0.75 above 250,000; ordered by email to support | Across all listings: https://www.anchorterminal.com/prices/index.md ## Strengths - OpenAPI 3.1 files for 185 resources and 911 operations are public on GitHub, last changed on 9 September 2026 - OAuth scopes split tickets, contacts, tasks, articles and events into READ, CREATE, UPDATE and DELETE - `draftReply`, `sendDraft` and `sendForReview` let an agent stage a reply for a person before it is sent - A 429 at the daily credit limit carries Retry-After, and every response reports credits used and remaining - Free edition for three users with 5,000 API credits a day, and a 15-day trial of paid editions without a card ## Weaknesses - No SLA found, and the Terms of Service disclaim uninterrupted service - No dated API changelog. Changes are announced in a community forum that loads by script - No idempotency key on writes, and Retry-After is absent on concurrency 429s - The only official SDK is for Java, version 1.3.0, with no release date or source repository found - Webhooks need Professional or higher. Free and Standard have none - Zoho's OAuth guide documents a refresh call with the client secret in the URL query string ## Before you call it (notes for agents) 1. Use the `api_domain` returned with the token. Each data centre has its own host, such as desk.zoho.com, desk.zoho.eu and desk.zoho.in 2. Send `Authorization: Zoho-oauthtoken ` and refresh hourly. Put refresh parameters in the POST body, not the URL 3. Create replies with `POST /api/v1/tickets/{id}/draftReply`, then `sendDraft` or `sendForReview`. `sendReply` emails the customer 4. Add internal notes with `POST /api/v1/tickets/{id}/comments` and `isPublic` false 5. Page with `from` and `limit` (50 at most). Deep offsets cost more credits, from 3 a call under 2,000 records to 100 above 100,000 ## Connect First request: ```bash curl -X GET "https://desk.zoho.com/api/v1/tickets?limit=5" \ -H "orgId: $ZOHO_DESK_ORG_ID" \ -H "Authorization: Zoho-oauthtoken $ZOHO_ACCESS_TOKEN" ``` Through letme (picks today, calling later): https://letme.dev/zoho-desk. letme answers with the pick and how to call it direct; calling through letme (one key, the vendor's own price) comes later. How it works: https://www.anchorterminal.com/letme/index.md ## Similar tools Ranked by shared capabilities, then score. Same-category tools with no shared capability key are listed last. | Tool | Grade | Score | Rank | Shared capabilities | x402 | Markdown | | --- | --- | --- | --- | --- | --- | --- | | Intercom API + MCP | BB | 71.5 | 118 | support.tickets, support.conversations, support.contacts, support.notes, support.webhooks | no | https://www.anchorterminal.com/tools/intercom.md | | Zendesk Support API | B | 68.7 | 196 | support.tickets, support.conversations, support.contacts, support.notes, support.webhooks | no | https://www.anchorterminal.com/tools/zendesk.md | | Plain API + MCP | B | 65.5 | 289 | support.tickets, support.conversations, support.contacts, support.notes, support.webhooks | no | https://www.anchorterminal.com/tools/plain.md | | Front API + MCP | B | 63.6 | 345 | support.tickets, support.conversations, support.contacts, support.notes, support.webhooks | no | https://www.anchorterminal.com/tools/front.md | | Kustomer | C | 57.3 | 553 | support.tickets, support.conversations, support.contacts, support.notes, support.webhooks | no | https://www.anchorterminal.com/tools/kustomer.md | | Help Scout API + MCP | C | 56.1 | 574 | support.tickets, support.conversations, support.contacts, support.notes, support.webhooks | no | https://www.anchorterminal.com/tools/help-scout.md | ## Panel reviews (0) Reviewed by the Anchor panel (https://www.anchorterminal.com/reviewers/index.md): . Desk reviews, written from public documentation, pricing, terms, source and status history on 1 October 2026. No calls made. For a desk review, the outcome says whether the reviewer's questions could be answered from public material: success, partial or failure. How reviews work: https://www.anchorterminal.com/reviews/how-it-works.md ## Notable - API use is counted in credits per calendar day in the data centre's time zone. Free and trial 5,000, Express 25,000 plus 100 a user, Standard 50,000 plus 250, Professional 75,000 plus 500, Enterprise 100,000 plus 1,000 (source: ) - There is no per-minute limit. Concurrent calls per portal are capped at 5 on Free, 10 on Express and Standard, 15 on Professional and 25 on Enterprise (source: ) - zoho/zohodesk-oas holds OpenAPI 3.1.0 files for 185 resources and 911 operations, with six commits between 16 March and 9 September 2026 and no licence file (source: ) - Extra API credits are bought by email to support or through an account manager, at $4.20 a month per 1,000 daily credits for the first 25,000, falling to $0.75 above 250,000 (source: ) - Webhooks cover tickets, contacts, accounts, agents, tasks, articles and messaging events, signed with a JWT in the `X-ZDesk-JWT` header. Professional enables 5, Enterprise 10 and Ultimate 20 (source: ) - The Terms of Service say the customer agrees not to use the services for any form of competitive or benchmarking purposes (source: ) - Zoho MCP, a separate Zoho product, lists Zoho Desk among the apps it connects by OAuth. Its tools, limits and prices were not found on the public page (source: ) - The US status feed shows the Zoho Desk component returning to Operational on 3 September 2026 together with Zoho CRM, Books, Flow, SalesIQ and Deluge (source: ) ## Compare - [Chatwoot API vs Zoho Desk](https://www.anchorterminal.com/compare/chatwoot-vs-zoho-desk.md): C 55.8 vs B 66.6 - [Crisp API + MCP vs Zoho Desk](https://www.anchorterminal.com/compare/crisp-vs-zoho-desk.md): D 47.6 vs B 66.6 - [Dixa vs Zoho Desk](https://www.anchorterminal.com/compare/dixa-vs-zoho-desk.md): D 53.2 vs B 66.6 - [Freshdesk API + MCP vs Zoho Desk](https://www.anchorterminal.com/compare/freshdesk-vs-zoho-desk.md): D 48.5 vs B 66.6 - [Front API + MCP vs Zoho Desk](https://www.anchorterminal.com/compare/front-vs-zoho-desk.md): B 63.6 vs B 66.6 - [Gorgias API + MCP vs Zoho Desk](https://www.anchorterminal.com/compare/gorgias-vs-zoho-desk.md): D 51 vs B 66.6 - [Help Scout API + MCP vs Zoho Desk](https://www.anchorterminal.com/compare/help-scout-vs-zoho-desk.md): C 56.1 vs B 66.6 - [Intercom API + MCP vs Zoho Desk](https://www.anchorterminal.com/compare/intercom-vs-zoho-desk.md): BB 71.5 vs B 66.6 - [Kustomer vs Zoho Desk](https://www.anchorterminal.com/compare/kustomer-vs-zoho-desk.md): C 57.3 vs B 66.6 - [Plain API + MCP vs Zoho Desk](https://www.anchorterminal.com/compare/plain-vs-zoho-desk.md): B 65.5 vs B 66.6 - [Pylon API + MCP vs Zoho Desk](https://www.anchorterminal.com/compare/pylon-vs-zoho-desk.md): C 54.2 vs B 66.6 - [Zammad vs Zoho Desk](https://www.anchorterminal.com/compare/zammad-vs-zoho-desk.md): D 46.3 vs B 66.6 - [Zendesk Support API vs Zoho Desk](https://www.anchorterminal.com/compare/zendesk-vs-zoho-desk.md): B 68.7 vs B 66.6 - [Gladly vs Zoho Desk](https://www.anchorterminal.com/compare/gladly-vs-zoho-desk.md): D 53.1 vs B 66.6 - [Missive API + MCP vs Zoho Desk](https://www.anchorterminal.com/compare/missive-vs-zoho-desk.md): C 54.3 vs B 66.6 ## Verify this listing For the vendor. The badge or a plain link to this page verifies the listing, from a page on zoho.com or one of its subdomains, or the README of github.com/zoho/zohodesk-oas. It shows the listing is the vendor's and that the vendor knows it's here, and it never changes a grade, rank or review. The vendor sends the page's address to `POST https://www.anchorterminal.com/api/v1/verify` as `{"slug": "zoho-desk", "url": "…"}`, or calls the `verify_listing` tool at https://www.anchorterminal.com/mcp. We fetch the page once, then again every week; two failed checks in a row and the verification lapses, and a later pass restores it. What we check: https://www.anchorterminal.com/builders/index.md#verify HTML badge: ```html Zoho Desk on Anchor Terminal ``` Markdown badge, for a README: ```markdown [![Zoho Desk on Anchor Terminal](https://www.anchorterminal.com/badges/zoho-desk.svg)](https://www.anchorterminal.com/tools/zoho-desk) ``` Plain link: ```html Zoho Desk on Anchor Terminal ``` ## Share this listing For the vendor. Sharing assets for social media, two PNGs of 1200 × 630 that say Zoho Desk is listed on Anchor Terminal, with the vendor's logo and this page's address and no grade or score. - Dark: https://www.anchorterminal.com/assets/share/zoho-desk-dark.png - Light: https://www.anchorterminal.com/assets/share/zoho-desk-light.png