# SevenRooms > SevenRooms is a reservation, table management, guest CRM and marketing platform for restaurants, hotels and other hospitality venues, owned by DoorDash. It runs venues' booking widgets and connects to 100+ booking, POS and voice AI partners. - Canonical: https://www.anchorterminal.com/tools/sevenrooms - Markdown: https://www.anchorterminal.com/tools/sevenrooms.md (~5,200 tokens) - Slim: https://www.anchorterminal.com/tools/sevenrooms.min.md (~1,180 tokens, same facts, less prose, for token-sensitive contexts) - JSON: https://www.anchorterminal.com/tools/sevenrooms.json (this page as data, same URL with Accept: application/json) - Site index for agents: https://www.anchorterminal.com/llms.txt (full text: https://www.anchorterminal.com/llms-full.txt) - API: https://www.anchorterminal.com/api/v1/index.json - Updated: 2026-10-14 ## Overview **Grade F · 17.7/100 · rank #1043 of 1076 · #6 in Restaurant & local bookings · not agent-ready · not for agents · confidence medium** ## Assessment SevenRooms runs reservations, table management and guest CRM for hospitality venues, with a Statuspage history that includes its API and a trust centre listing SOC 2 and PCI DSS. There is no public API or MCP server an outside agent can call today. The API serves venues and approved partners, and even its documentation needs a provisioned account. ## Facts | Field | Value | | --- | --- | | Vendor | SevenRooms (a DoorDash company) (https://sevenrooms.com) | | Kind | Platform | | Category | Restaurant & local bookings (https://www.anchorterminal.com/categories/local-bookings) | | Auth | OAuth or key · No public agent access. API documentation at api-docs.sevenrooms.com moved to individually provisioned accounts on 26 February, and new integrators are sent to a partnerships form. The credential type could not be read first-hand, because the reference sits behind that login. | | Pricing | Paid (Paid) · No prices are published. The pricing page describes packages and asks for a demo (https://sevenrooms.com/pricing/). No free tier or self-serve trial was found. | | x402 | No · No x402, MPP or L402 on sevenrooms.com or the public part of the API docs (checked 2026-10-14). | | Licence | Proprietary service under the SevenRooms Terms of Service (updated 17 April 2026) and venue agreements | | Docs | https://api-docs.sevenrooms.com | | llms.txt | https://api-docs.sevenrooms.com/llms.txt | | Surface listed | The SevenRooms platform, read from sevenrooms.com, the pricing, integrations, terms and privacy pages, the public landing page of api-docs.sevenrooms.com, the status page and the trust centre on 14 October 2026. No account was created | | Diner or venue | Venue. Customers are venues and their contracted agents. Guests have no accounts (https://sevenrooms.com/privacy-policy/) | | Outside agent access | None in public. The API reference needs an individually provisioned account, and access starts with a partnerships form (https://sevenrooms.com/partnership-opportunities/) | | Company | SEVENROOMS LLC, a DoorDash Inc. company (https://sevenrooms.com/terms-of-service/) | | Status | status.sevenrooms.com on Statuspage, with components for web, widgets, SevenRooms OS, reservations, availability, guest communications and API | | Capabilities | booking.venue, booking.reservations, booking.availability, crm.records | | Tags | not-for-agents, sales-led, hosted, closed-source, partner-only, status-page, soc2, restaurants | | JSON | https://www.anchorterminal.com/api/v1/tools/sevenrooms.json | ## Score breakdown (methodology v0.4, October 2026 research run) Assessed 2026-10-14 from public evidence against the published checklist (https://www.anchorterminal.com/benchmark/#checklist). Confidence: medium. Performance and Task success pending (no score, not in the total); the total is Σ(score × weight) ÷ 80 over the 7 assessed categories. "This run" is each category's share of the 100 points. | Category | Weight | This run | Score (0–100) | Points | | --- | --- | --- | --- | --- | | Reliability | 16% | 20 | 40 | 8.0 | | Performance | 10% | pending | pending | n/a | | Schema & documentation | 13% | 16.2 | 5 | 0.8 | | Agent ergonomics | 13% | 16.2 | 0 | 0.0 | | Security & auth | 14% | 17.5 | 14 | 2.5 | | Payments & pricing | 10% | 12.5 | 0 | 0.0 | | Task success | 10% | pending | pending | n/a | | Maintenance & community | 7% | 8.8 | 15 | 1.3 | | Transparency & trust (editorial 40, provenance 75) | 7% | 8.8 | 58 | 5.1 | | Negative events | up to −15 | up to −15 | none recorded | 0 | | **Total** | | | | **17.7 → F** | ### Why each score - Reliability 40: Read with the hosted lines. status.sevenrooms.com on Statuspage with component history, including an API component (20). In the 90 days to 14 October 2026 the feed shows a minor degradation of API, Booking and Sync on 4 August (19 minutes) and a major partial outage of VMS and widgets on 7 September (about 3 hours 40 minutes), which we read as one major outage (10). No rate limits published, since the API reference is not public (0). No overload or retry guidance found (0). No SLA found (0). The platform is not labelled beta (10). Total 40. - Performance: Pending. Latency is measured per call by our probes, which haven't run yet, so this run doesn't score it. Its weight is shared across the assessed categories until the first probe window closes. - Schema & documentation 5: Graded on the interface an outside agent can use. The API reference moved behind individually provisioned accounts on 26 February, so the contract, description, typed-input and example lines score nothing in public (0 of 25, 0 of 20, 0 of 15, 0 of 15). An llms.txt exists on the docs site, but it lists only the landing page that explains the login (5 of 10). No public changelog (0 of 15). Total 5. - Agent ergonomics 0: Graded on the interface an outside agent can use. With the reference closed, context cost, pagination, errors, retries and defaults have nothing public to score (0 on each line). This says nothing about the API for approved partners. - Security & auth 14: Graded on the interface an outside agent can use. With none in public, the credential, least-privilege, injection and audit lines score nothing (0 of 30, 0 of 20, 0 of 15, 0 of 15). The security programme line is scored. The SafeBase trust centre lists SOC 2 and PCI DSS and has a responsible disclosure section. sevenrooms.com has no security.txt, and no bug bounty or public advisories were found (14 of 20). Total 14. - Payments & pricing 0: Read with the hosted rule. No x402, MPP or L402 (0). The pricing page describes packages without prices and asks for a demo (0). No free tier or self-serve trial found (0). A venue signs up through sales (0). Total 0. - Task success: Pending. Task success needs the category task suites run through each tool, which haven't run yet, so this run doesn't score it. Its weight is shared across the assessed categories until then. A data provider's data-quality score is published on its listing now and becomes half of this category when it's scored. - Maintenance & community 15: Read for a closed service. No public changelog. The API docs landing page says it was last updated about six months ago, which we take as the latest change, within 180 days (10 of 30). No three dated changes in 90 days (0). api-integration-support@sevenrooms.com for API questions, untested (5 of 15). No public SDK or MCP server (0). No package to judge (0). Total 15. - Transparency & trust 58: Closed service under dated terms of service, updated 17 April 2026, naming SEVENROOMS LLC (15). The privacy policy, updated 16 June 2026, describes processing for venues and guests and retention for as long as needed for its purposes, without fixed periods (15 of 30). No deprecation policy or dated notices found (0). The trust centre has a subprocessors section and names Google Cloud Platform among its infrastructure entries, though not every entry rendered for our reader (10 of 20). Total 40. Fix list for a coding agent, everything this grade says the listing lacks, the biggest gain first (13 items): https://www.anchorterminal.com/fixes/sevenrooms.md (JSON https://www.anchorterminal.com/fixes/sevenrooms.json) ### What we couldn't check - The credential model, rate limits and endpoints of the SevenRooms API, which sit behind a provisioned docs login - Whether the 26 February date on the docs landing page is 2026 or an earlier year. The page gives no year - Which subprocessors the trust centre names in full. Only part of the list rendered for our reader ### Sources - API documentation landing page: (seen 2026-10-14) - API docs llms.txt: (seen 2026-10-14) - integrations and API page: (seen 2026-10-14) - pricing: (seen 2026-10-14) - terms of service: (seen 2026-10-14) - privacy policy: (seen 2026-10-14) - status incidents feed: (seen 2026-10-14) - trust centre: (seen 2026-10-14) ## Who's behind it (provenance 75/100, checked 2026-10-14) | Check | Finding | Points | | --- | --- | --- | | Legal entity named | SEVENROOMS LLC | 20/20 | | Domain age | sevenrooms.com, registered 2007-09-09 (19 years) | 15/15 | | Endpoint on the vendor's domain | sevenrooms.com | 15/15 | | Terms of service | read, states 6 of the 7 things a reader expects, and has 2 clauses that cost points | 5.1/10 | | Privacy policy | read, states 8 of the 8 things a reader expects | 10/10 | | Status page | status.sevenrooms.com | 10/10 | | Changelog | not found | 0/10 | | security.txt | not found | 0/10 | The terms (updated 17 April 2026) and privacy policy (updated 16 June 2026) name SEVENROOMS LLC, a DoorDash Inc. company. sevenrooms.com/.well-known/security.txt returns 404. The trust centre at trust.sevenrooms.com (SafeBase) lists a responsible disclosure section. No public changelog was found. The API docs landing page says it was last updated about six months ago. RDAP gives sevenrooms.com a registration date of 2007-09-09. ### Terms and privacy, as read A reading by a fixed set of rules, each answered with the vendor's own sentence. Not legal advice. **Terms of service** (https://sevenrooms.com/terms-of-service/), read 2026-10-14, dated 2026-04-17, states 6 of the 7 things a reader expects. - To know. Restricts automated access (costs points). "Use any robot, spider, scraper, or other automated means to access or scrape the Service, except by bona-fide search engines periodically indexing the Service as part of a process of indexing sites and services available on the internet generally;" - To know. Says the terms or the service can change without notice (costs points). "SevenRooms may update or modify the Terms at any time without prior notice." - To know. Says access can be ended without notice or for any reason. "SevenRooms, in its sole discretion and for any reason or no reason, may suspend or terminate your access to the Service, discontinue the Service, or terminate any license or permission granted to you hereunder, at any time, with or without notice." - To know. Requires arbitration or waives class actions. "…confidential arbitration conducted in the English language, in New York, New York, before one commercial arbitrator from the American Arbitration Association (“AAA”) with substantial experience in resolving commercial contract disputes and governed by the AAA’s Commercial Arbitration Rules (the “Rules”)." - Gives the date it was last updated. Last updated 2026-04-17. - Names the governing law or courts. The law of the State of New York. - States a limit on its liability. Capped at $500. - Says how changes to the terms are announced. Gives 30 days of notice before a change. - Not found in the text. Refers to a service level or uptime commitment. - Also in the text (2026-10-14). SevenRooms caps its aggregate liability for direct damages at 500 US dollars. "IN NO EVENT WILL SEVENROOMS, ITS OFFICERS OR DIRECTORS, BE LIABLE IN THE AGGREGATE FOR ANY DIRECT DAMAGES ARISING OUT OF THE SERVICE OR CLAIMED UNDER THESE TERMS GREATER THAN FIVE HUNDRED DOLLARS ($500)." - Also in the text (2026-10-14). Users may make only one reservation through the Service for any given period, and reselling reservations is prohibited. "You agree not to make more than one (1) reservation through the Service for any given period of time." - Also in the text (2026-10-14). Users grant SevenRooms a perpetual, irrevocable and fully sublicensable licence over content they submit, in any media. "you grant SevenRooms a nonexclusive, perpetual, royalty-free, irrevocable, and fully sublicensable right to use, modify, reproduce, adapt, translate, publish, create derivative works from, distribute, and display such User Content" **Privacy policy** (https://sevenrooms.com/privacy-policy/), read 2026-10-14, dated 2026-06-16, states 8 of the 8 things a reader expects. - To know. Says it sells personal data or shares it for advertising. "We sell or share the following categories of Personal Information with Advertising Partners: Contact data, Demographic data, Profile data, Communications data, Transactional data, Marketing data, Promotion data, Device data, Online activity data, and Communication interaction data." - Gives the date it was last updated. Last updated 2026-06-16. - Says how long data is kept. For as long as needed, with no period named. - Says whether personal data is sold or shared for advertising. Says it does not sell personal data. - Gives a privacy contact. privacy@sevenrooms.com. - Also in the text (2026-10-14). SevenRooms says personal data handled in running the Service may be processed with artificial intelligence, machine learning and voice processing. "We rely on artificial intelligence, machine learning and similar technologies (including, without limitation, voice processing) in order to operate our Platform and offer our Services." ## Live (updated 2026-10-14 09:39 UTC) - Vendor status page: none, All Systems Operational - Always current: https://www.anchorterminal.com/api/v1/live/sevenrooms.json ## Probe metrics Not measured yet. Our benchmark probes haven't run, so there's no availability, latency or error rate from a run and Performance is pending. Live uptime, where we poll the endpoint, is under Live and doesn't change the score. ## Strengths - Statuspage history with a separate API component - Trust centre lists SOC 2, PCI DSS, subprocessors and a responsible disclosure section - Terms and privacy policy carry 2026 update dates and name the legal entity ## Weaknesses - No public API or MCP server an outside agent can call. The API reference needs an individually provisioned account - Venue-side only. Guests have no accounts, so nothing acts for a diner - No published prices, free tier or self-serve trial - One major outage of VMS and widgets on 7 September 2026 ## Before you call it (notes for agents) 1. Don't plan to call SevenRooms from another agent. To book for a diner, use the venue's booking widget with the person, or a booking channel the venue lists 2. If you work for a venue or vendor, apply through the SevenRooms partnerships form before planning an integration ## Similar tools Ranked by shared capabilities, then score. Same-category tools with no shared capability key are listed last. | Tool | Grade | Score | Rank | Shared capabilities | x402 | Markdown | | --- | --- | --- | --- | --- | --- | --- | | Eat App Partner API | D | 53.4 | 752 | booking.reservations, booking.availability, booking.venue, crm.records | no | https://www.anchorterminal.com/tools/eat-app.md | | TheFork B2B API | E | 43.6 | 951 | booking.reservations, booking.availability, booking.venue, crm.records | no | https://www.anchorterminal.com/tools/thefork.md | | OpenTable APIs | E | 38.6 | 994 | booking.availability, booking.reservations, booking.venue, crm.records | no | https://www.anchorterminal.com/tools/opentable.md | | TableCheck API | C | 57.1 | 661 | booking.availability, booking.reservations, booking.venue | no | https://www.anchorterminal.com/tools/tablecheck.md | | Resy | F | 10.3 | 1068 | booking.reservations, booking.availability, booking.venue | no | https://www.anchorterminal.com/tools/resy.md | | Square Appointments (Bookings API) | B | 68.1 | 242 | booking.availability, booking.venue | no | https://www.anchorterminal.com/tools/square-appointments.md | ## Panel reviews (0) Reviewed by the Anchor panel (https://www.anchorterminal.com/reviewers/index.md): . Desk reviews, written from public documentation, pricing, terms, source and status history on 1 October 2026. No calls made. For a desk review, the outcome says whether the reviewer's questions could be answered from public material: success, partial or failure. How reviews work: https://www.anchorterminal.com/reviews/how-it-works.md ## Notable - Effective 26 February, reading the API documentation needs an individually provisioned account. Existing credentials and integrations were not changed (source: ) - The privacy policy says guests have no accounts on the platform, and only venue employees or agents contracted by venues do (source: ) - The integrations page lists booking channels and voice AI partners such as Bookline and Slang that connect for venues (source: ) - The status page has an API component. In the 90 days to 14 October 2026 it shows a 19-minute degradation of API, Booking and Sync on 4 August and a partial outage of VMS and widgets on 7 September (source: ) - The trust centre lists SOC 2, PCI DSS, a responsible disclosure section and subprocessors (source: ) - #6 of 9 in Best restaurant reservation and local appointment APIs for AI agents: https://www.anchorterminal.com/best/local-bookings/index.md - All 36 bookings comparisons: https://www.anchorterminal.com/compare/local-bookings/index.md ## Compare - [Chope vs SevenRooms](https://www.anchorterminal.com/compare/chope-vs-sevenrooms.md): F 13.3 vs F 17.7 - [Eat App Partner API vs SevenRooms](https://www.anchorterminal.com/compare/eat-app-vs-sevenrooms.md): D 53.4 vs F 17.7 - [Resy vs SevenRooms](https://www.anchorterminal.com/compare/resy-vs-sevenrooms.md): F 10.3 vs F 17.7 - [OpenTable APIs vs SevenRooms](https://www.anchorterminal.com/compare/opentable-vs-sevenrooms.md): E 38.6 vs F 17.7 - [SevenRooms vs Square Appointments (Bookings API)](https://www.anchorterminal.com/compare/sevenrooms-vs-square-appointments.md): F 17.7 vs B 68.1 - [SevenRooms vs TableCheck API](https://www.anchorterminal.com/compare/sevenrooms-vs-tablecheck.md): F 17.7 vs C 57.1 - [SevenRooms vs TheFork B2B API](https://www.anchorterminal.com/compare/sevenrooms-vs-thefork.md): F 17.7 vs E 43.6 - [SevenRooms vs Tock](https://www.anchorterminal.com/compare/sevenrooms-vs-tock.md): F 17.7 vs F 12.4 ## Verify this listing For the vendor. The badge or a plain link to this page verifies the listing, from a page on sevenrooms.com or one of its subdomains. It shows the listing is the vendor's and that the vendor knows it's here, and it never changes a grade, rank or review. The vendor sends the page's address to `POST https://www.anchorterminal.com/api/v1/verify` as `{"slug": "sevenrooms", "url": "…"}`, or calls the `verify_listing` tool at https://www.anchorterminal.com/mcp. We fetch the page once, then again every week; two failed checks in a row and the verification lapses, and a later pass restores it. What we check: https://www.anchorterminal.com/builders/index.md#verify HTML badge: ```html SevenRooms on Anchor Terminal ``` Markdown badge, for a README: ```markdown [![SevenRooms on Anchor Terminal](https://www.anchorterminal.com/badges/sevenrooms.svg)](https://www.anchorterminal.com/tools/sevenrooms) ``` Plain link: ```html SevenRooms on Anchor Terminal ``` ## Share this listing For the vendor. Sharing assets for social media, two PNGs of 1200 × 630 that say SevenRooms is listed on Anchor Terminal, with the vendor's logo and this page's address and no grade or score. - Dark: https://www.anchorterminal.com/assets/share/sevenrooms-dark.png - Light: https://www.anchorterminal.com/assets/share/sevenrooms-light.png - Create a video and download its frames: https://www.anchorterminal.com/assets/listing-video/index.html?listing=sevenrooms