{ "data": { "similar": [ { "grade": "B", "json": "https://www.anchorterminal.com/tools/signnow.json", "name": "airSlate SignNow", "score": 68.5, "shared": [ "esign.send", "esign.templates", "esign.embed", "esign.status", "contracts.generate" ], "slug": "signnow" }, { "grade": "B", "json": "https://www.anchorterminal.com/tools/docusign.json", "name": "Docusign", "score": 62.5, "shared": [ "esign.send", "esign.templates", "esign.embed", "esign.status", "contracts.generate" ], "slug": "docusign" }, { "grade": "B", "json": "https://www.anchorterminal.com/tools/dropbox-sign.json", "name": "Dropbox Sign", "score": 68.9, "shared": [ "esign.send", "esign.templates", "esign.embed", "esign.status" ], "slug": "dropbox-sign" }, { "grade": "B", "json": "https://www.anchorterminal.com/tools/documenso.json", "name": "Documenso", "score": 62.8, "shared": [ "esign.send", "esign.templates", "esign.status", "esign.embed" ], "slug": "documenso" } ], "tool": { "slug": "pandadoc", "name": "PandaDoc", "vendor": "PandaDoc", "vendorUrl": "https://www.pandadoc.com", "kind": "http-api", "category": "e-signatures", "summary": "PandaDoc is a document platform for proposals, quotes, contracts and e-signatures. Its REST API and hosted MCP server create documents from templates, send them for signature, embed signing sessions and report status through webhooks.", "url": "https://www.anchorterminal.com/tools/pandadoc", "markdownUrl": "https://www.anchorterminal.com/tools/pandadoc.md", "slimMarkdownUrl": "https://www.anchorterminal.com/tools/pandadoc.min.md", "jsonUrl": "https://www.anchorterminal.com/api/v1/tools/pandadoc.json", "repo": "https://github.com/PandaDoc/pandadoc-openapi-specification", "license": "Proprietary service under PandaDoc's Master Services Agreement. The OpenAPI specification, the API client SDKs and the MCP server guide on GitHub are MIT", "transports": [ "http" ], "remoteUrl": "https://api.pandadoc.com/public/v1", "packages": [ { "registry": "npm", "name": "pandadoc-node-client" }, { "registry": "pypi", "name": "pandadoc-python-client" } ], "auth": "mixed", "authNotes": "OAuth 2.0 authorisation code is the recommended method for the REST API, with `read` and `write` scopes and a Bearer token. Registering an OAuth application needs production API access, which is in the API Developer plan and a paid add-on on Business and Enterprise. API keys (`Authorization: API-Key ...`) are labelled legacy. A key belongs to one workspace and carries its owner's role, a sandbox key is self-serve from the developer centre, and a production key needs approval from Sales. The MCP server takes OAuth only, with PKCE and dynamic client registration, and scopes `read`, `write`, `documents:read`, `documents:edit` and `documents:send`. A person signs in and approves each connection.", "pricing": "freemium", "pricingNotes": "Free eSign plan at $0 with API and MCP access, capped at 25 documents created through the API and 5 documents sent a month. Starter is $19 a user a month billed annually ($35 monthly) and Business $49 ($65 monthly). Enterprise is priced by Sales. Each document created with a production credential uses one usage credit. Starter gets a one-time grant of 25 and Business 50, then credits are bought as packs on the billing page, with no public pack price found. Sandbox keys aren't charged, and the 14-day trial asks for a card only to change plan. Prices are from the help centre, because www.pandadoc.com/pricing answered our reader with a browser check (checked 2026-10-07).", "priceSummary": "Freemium", "where": "hosted", "x402": { "level": "no", "evidence": "No x402, MPP or L402 found in the developer docs, the OpenAPI spec or the help centre's billing articles (checked 2026-10-07).", "endpoints": [] }, "toolCount": null, "popularity": { "githubStars": null, "npmWeekly": 49684, "pypiWeekly": 11543, "asOf": "2026-10-07" }, "docsUrl": "https://developers.pandadoc.com", "llmsTxt": "https://developers.pandadoc.com/llms.txt", "openapi": "https://openapi.pandadoc.com/_build/openapi.yaml", "registryName": "com.pandadoc.mcp/mcp", "capabilities": [ "esign.send", "esign.templates", "esign.embed", "esign.status", "contracts.generate" ], "tags": [ "hosted", "freemium", "free-tier", "mcp", "oauth", "api-key", "openapi", "llms-txt", "webhooks", "sandbox", "python", "typescript", "java", "php", "status-page", "eu-region" ], "lastRelease": "2026-10-02", "graded": true, "anchor": { "graded": true, "score": 63.1, "grade": "B", "agentReady": false, "rank": 287, "ranked": true, "rankOf": 629, "categoryRank": 3, "methodology": "0.4", "run": "2026-10-01", "scores": { "ergonomics": 68, "maintenance": 77, "payments": 30, "reliability": 58, "schema": 87, "security": 61, "transparency": 59 }, "pending": [ "performance", "tasks" ], "breakdown": [ { "key": "reliability", "name": "Reliability", "weight": 16, "effectiveWeight": 20, "score": 58, "points": 11.6, "reason": "Read with the hosted lines and scored on the REST API, which the hosted MCP server calls. status.pandadoc.com on Statuspage has components for API, Webhooks, sending, uploading and downloading in two regions, with history (20). Three incidents touched core functions in the 90 days to 7 October 2026. On 15 July some customers had Public API failures for about 18 minutes and sending was down for about 70. On 20 August document creation and viewing degraded for some users, mitigated after 17 minutes by PandaDoc's own update. On 6 September document processing was unavailable for many customers from 17:00 to 20:28 PDT, through the app and the API. That is two outages of an hour or more, one of them on sending only, so we scored between the lines for one major and several (5 of 30). Rate limits published per endpoint, 100 to 2,000 requests a minute (15). The docs say to retry 409 and back off on 429, but Retry-After appears only on four not-ready responses and there are no idempotency keys for creates (8 of 15). No SLA found in the developer docs or help centre, and the legal pages on www.pandadoc.com refused our reader (0, unchecked). The v1 API is generally available and the MCP server is at 1.0.0 in the registry, with a few endpoints under /public/beta (10)." }, { "key": "performance", "name": "Performance", "weight": 10, "effectiveWeight": 0, "pending": true, "points": 0, "reason": "Pending. Latency is measured per call by our probes, which haven't run yet, so this run doesn't score it. Its weight is shared across the assessed categories until the first probe window closes." }, { "key": "schema", "name": "Schema \u0026 documentation", "weight": 13, "effectiveWeight": 16.25, "score": 87, "points": 14.14, "reason": "Scored on the REST API. The MCP server's tool definitions are visible only after OAuth sign-in. A public OpenAPI 3.0.3 spec at openapi.pandadoc.com and on GitHub under MIT, 133 operations (25). llms.txt at developers.pandadoc.com with a Markdown copy of each page (10). Every operation has a description, median about 180 characters, and the main ones state preconditions, such as Send Document needing `document.draft` status. Few say when not to use an endpoint (15 of 20). Enums, required fields and ID patterns are present, while Create Document is a oneOf whose tokens, fields and metadata are loosely typed objects (11 of 15). More than 1,300 examples in the spec, 429, 401, 403, 404 and 409 listed per operation, and an error object with a code and message on newer endpoints (13 of 15). URL versioning (/v1, /v2, /beta), a semver spec at 8.21.0 and a changelog, though only the newest entry carries a date (13 of 15)." }, { "key": "ergonomics", "name": "Agent ergonomics", "weight": 13, "effectiveWeight": 16.25, "score": 68, "points": 11.05, "reason": "List endpoints take `count` (default 50, maximum 100) and `page`. There is no field selection, but a light status endpoint sits beside the full details call, and beta endpoints return a document summary in four lengths or the content as Markdown or plain text. The number of MCP tools isn't published, and PandaDoc's own skills name 17 (17 of 25). Document lists filter by status, dates, template, folder, contact, tag, metadata and free text, with `order_by` (20). Errors carry a type and detail, with 409 for a document that isn't ready, 403 `forbidden_error` when usage credits run out and 423 for a locked account, each explained in the guides (16 of 20). No idempotency keys on creates or sends. Webhook deliveries carry a stable `X-PandaDoc-Webhook-Event-Id`, and we couldn't see whether the MCP tools carry readOnlyHint or destructiveHint (4 of 20). Creating from a template needs a name, a template ID and recipients, but creation is asynchronous and needs a poll or webhook before sending. Official SDKs in Python, Node, Java and PHP, with the Python package unchanged since April 2024 (11 of 15)." }, { "key": "security", "name": "Security \u0026 auth", "weight": 14, "effectiveWeight": 17.5, "score": 61, "points": 10.68, "reason": "OAuth 2.0 authorisation code for the API with `read` and `write` scopes, and for the MCP server OAuth with PKCE (S256), dynamic client registration and five scopes (read, write, documents:read, documents:edit, documents:send). Credentials travel in the `Authorization` header. API keys are labelled legacy, belong to one workspace and carry their owner's full role, and the scopes are broad (26 of 30). Read-only scopes exist and a sandbox key can send only within the sender's own email domain. No confirmation step for sending or deleting was found in the API or MCP docs (11 of 20). Documents and recipient-filled fields are untrusted content, and we found no prompt-injection guidance for MCP hosts. PandaDoc's skills do tell the agent that AI-extracted contract values are unconfirmed (3 of 15). API request logs with key, user and body in the developer centre and through /public/v2/logs, a per-document audit trail endpoint, and API actions attributed to the key owner. The account audit log is Enterprise only and covers 30 days (13 of 15). The help centre states SOC 2 Type II. The security page and security.txt on www.pandadoc.com refused our reader, app and api hosts return 404 for security.txt, no bug bounty was established, and NVD lists no CVE for PandaDoc (8 of 20, partly unchecked)." }, { "key": "payments", "name": "Payments \u0026 pricing", "weight": 10, "effectiveWeight": 12.5, "score": 30, "points": 3.75, "reason": "Read with the hosted rubric. No x402, MPP or L402 (0). Plan prices are public in the help centre (Starter $19 a user a month billed annually, Business $49, Enterprise through Sales), but usage credit packs for API documents are priced only on the in-app billing page (10). The Free plan includes API and MCP access with 25 API-created documents and 5 sends a month, and the sandbox key isn't charged, with no card needed (20). A person has to sign up in a browser, verify an email address and approve OAuth or create a key, and a production key needs approval from Sales (0)." }, { "key": "tasks", "name": "Task success", "weight": 10, "effectiveWeight": 0, "pending": true, "points": 0, "reason": "Pending. Task success needs the category task suites run through each tool, which haven't run yet, so this run doesn't score it. Its weight is shared across the assessed categories until then. A data provider's data-quality score is published on its listing now and becomes half of this category when it's scored." }, { "key": "maintenance", "name": "Maintenance \u0026 community", "weight": 7, "effectiveWeight": 8.75, "score": 77, "points": 6.74, "reason": "API 8.21.0 on 2 October 2026, which added the `recipient_qes_verified` webhook event (30). The spec moved from 8.7.1 on 9 July to 8.13.0 on 28 August in the GitHub repository and to 8.21.0 on the docs site, well over three releases in 90 days (20). A closed service with a public changelog, a help centre, an API support address in the spec and a UserVoice forum. We didn't test how quickly support answers (10 of 15). The MCP server is in the official registry under the com.pandadoc.mcp namespace. Official SDKs exist in four languages, but pandadoc-python-client is at 6.2.0 from 8 April 2024 and the Node client's 7.0.0 line has been a release candidate since January 2026 (12 of 15). The Node repository has a publish workflow, and the GitHub copy of the spec trails the docs site by eight versions (5 of 10)." }, { "key": "transparency", "name": "Transparency \u0026 trust", "weight": 7, "effectiveWeight": 8.75, "score": 59, "points": 5.16, "note": "editorial 33, provenance 84", "reason": "The service is closed under a Master Services Agreement named in the OpenAPI spec. That page refused our reader, so the terms are unread, while the spec, the SDKs and the MCP guide are MIT (8 of 30). The AI policy says customer content isn't used to train models and that third-party AI providers can't retain it, with an opt-out for aggregated usage data. The compliance article says signed documents are kept for the length of the customer relationship. The privacy notice and DPA were not read, so agreement between them is unconfirmed (12 of 30). No written deprecation policy found. The spec marks six items deprecated and the auth overview labels API keys legacy, without removal dates (5 of 20). The docs describe separate US and EU regions and US-only AI processing. A sub-processor page exists at www.pandadoc.com/legal/subprocessors but refused our reader (8 of 20, partly unchecked)." } ], "assessment": { "date": "2026-10-07", "basis": "public evidence", "confidence": "medium", "notes": { "ergonomics": "List endpoints take `count` (default 50, maximum 100) and `page`. There is no field selection, but a light status endpoint sits beside the full details call, and beta endpoints return a document summary in four lengths or the content as Markdown or plain text. The number of MCP tools isn't published, and PandaDoc's own skills name 17 (17 of 25). Document lists filter by status, dates, template, folder, contact, tag, metadata and free text, with `order_by` (20). Errors carry a type and detail, with 409 for a document that isn't ready, 403 `forbidden_error` when usage credits run out and 423 for a locked account, each explained in the guides (16 of 20). No idempotency keys on creates or sends. Webhook deliveries carry a stable `X-PandaDoc-Webhook-Event-Id`, and we couldn't see whether the MCP tools carry readOnlyHint or destructiveHint (4 of 20). Creating from a template needs a name, a template ID and recipients, but creation is asynchronous and needs a poll or webhook before sending. Official SDKs in Python, Node, Java and PHP, with the Python package unchanged since April 2024 (11 of 15).", "maintenance": "API 8.21.0 on 2 October 2026, which added the `recipient_qes_verified` webhook event (30). The spec moved from 8.7.1 on 9 July to 8.13.0 on 28 August in the GitHub repository and to 8.21.0 on the docs site, well over three releases in 90 days (20). A closed service with a public changelog, a help centre, an API support address in the spec and a UserVoice forum. We didn't test how quickly support answers (10 of 15). The MCP server is in the official registry under the com.pandadoc.mcp namespace. Official SDKs exist in four languages, but pandadoc-python-client is at 6.2.0 from 8 April 2024 and the Node client's 7.0.0 line has been a release candidate since January 2026 (12 of 15). The Node repository has a publish workflow, and the GitHub copy of the spec trails the docs site by eight versions (5 of 10).", "payments": "Read with the hosted rubric. No x402, MPP or L402 (0). Plan prices are public in the help centre (Starter $19 a user a month billed annually, Business $49, Enterprise through Sales), but usage credit packs for API documents are priced only on the in-app billing page (10). The Free plan includes API and MCP access with 25 API-created documents and 5 sends a month, and the sandbox key isn't charged, with no card needed (20). A person has to sign up in a browser, verify an email address and approve OAuth or create a key, and a production key needs approval from Sales (0).", "reliability": "Read with the hosted lines and scored on the REST API, which the hosted MCP server calls. status.pandadoc.com on Statuspage has components for API, Webhooks, sending, uploading and downloading in two regions, with history (20). Three incidents touched core functions in the 90 days to 7 October 2026. On 15 July some customers had Public API failures for about 18 minutes and sending was down for about 70. On 20 August document creation and viewing degraded for some users, mitigated after 17 minutes by PandaDoc's own update. On 6 September document processing was unavailable for many customers from 17:00 to 20:28 PDT, through the app and the API. That is two outages of an hour or more, one of them on sending only, so we scored between the lines for one major and several (5 of 30). Rate limits published per endpoint, 100 to 2,000 requests a minute (15). The docs say to retry 409 and back off on 429, but Retry-After appears only on four not-ready responses and there are no idempotency keys for creates (8 of 15). No SLA found in the developer docs or help centre, and the legal pages on www.pandadoc.com refused our reader (0, unchecked). The v1 API is generally available and the MCP server is at 1.0.0 in the registry, with a few endpoints under /public/beta (10).", "schema": "Scored on the REST API. The MCP server's tool definitions are visible only after OAuth sign-in. A public OpenAPI 3.0.3 spec at openapi.pandadoc.com and on GitHub under MIT, 133 operations (25). llms.txt at developers.pandadoc.com with a Markdown copy of each page (10). Every operation has a description, median about 180 characters, and the main ones state preconditions, such as Send Document needing `document.draft` status. Few say when not to use an endpoint (15 of 20). Enums, required fields and ID patterns are present, while Create Document is a oneOf whose tokens, fields and metadata are loosely typed objects (11 of 15). More than 1,300 examples in the spec, 429, 401, 403, 404 and 409 listed per operation, and an error object with a code and message on newer endpoints (13 of 15). URL versioning (/v1, /v2, /beta), a semver spec at 8.21.0 and a changelog, though only the newest entry carries a date (13 of 15).", "security": "OAuth 2.0 authorisation code for the API with `read` and `write` scopes, and for the MCP server OAuth with PKCE (S256), dynamic client registration and five scopes (read, write, documents:read, documents:edit, documents:send). Credentials travel in the `Authorization` header. API keys are labelled legacy, belong to one workspace and carry their owner's full role, and the scopes are broad (26 of 30). Read-only scopes exist and a sandbox key can send only within the sender's own email domain. No confirmation step for sending or deleting was found in the API or MCP docs (11 of 20). Documents and recipient-filled fields are untrusted content, and we found no prompt-injection guidance for MCP hosts. PandaDoc's skills do tell the agent that AI-extracted contract values are unconfirmed (3 of 15). API request logs with key, user and body in the developer centre and through /public/v2/logs, a per-document audit trail endpoint, and API actions attributed to the key owner. The account audit log is Enterprise only and covers 30 days (13 of 15). The help centre states SOC 2 Type II. The security page and security.txt on www.pandadoc.com refused our reader, app and api hosts return 404 for security.txt, no bug bounty was established, and NVD lists no CVE for PandaDoc (8 of 20, partly unchecked).", "transparency": "The service is closed under a Master Services Agreement named in the OpenAPI spec. That page refused our reader, so the terms are unread, while the spec, the SDKs and the MCP guide are MIT (8 of 30). The AI policy says customer content isn't used to train models and that third-party AI providers can't retain it, with an opt-out for aggregated usage data. The compliance article says signed documents are kept for the length of the customer relationship. The privacy notice and DPA were not read, so agreement between them is unconfirmed (12 of 30). No written deprecation policy found. The spec marks six items deprecated and the auth overview labels API keys legacy, without removal dates (5 of 20). The docs describe separate US and EU regions and US-only AI processing. A sub-processor page exists at www.pandadoc.com/legal/subprocessors but refused our reader (8 of 20, partly unchecked)." }, "sources": [ { "what": "llms.txt", "url": "https://developers.pandadoc.com/llms.txt", "seen": "2026-10-07" }, { "what": "API reference overview", "url": "https://developers.pandadoc.com/reference/about", "seen": "2026-10-07" }, { "what": "OpenAPI spec, version 8.21.0", "url": "https://openapi.pandadoc.com/_build/openapi.yaml", "seen": "2026-10-07" }, { "what": "OpenAPI spec repository (8.13.0, MIT)", "url": "https://github.com/PandaDoc/pandadoc-openapi-specification", "seen": "2026-10-07" }, { "what": "rate limits", "url": "https://developers.pandadoc.com/reference/limits", "seen": "2026-10-07" }, { "what": "authentication overview", "url": "https://developers.pandadoc.com/reference/auth-overview", "seen": "2026-10-07" }, { "what": "OAuth 2.0 process", "url": "https://developers.pandadoc.com/reference/authentication-process", "seen": "2026-10-07" }, { "what": "API key authentication", "url": "https://developers.pandadoc.com/reference/api-key-authentication-process", "seen": "2026-10-07" }, { "what": "sandbox key limits", "url": "https://developers.pandadoc.com/reference/sandbox-key", "seen": "2026-10-07" }, { "what": "organisations, workspaces and API keys", "url": "https://developers.pandadoc.com/docs/organizations-workspaces-api-keys", "seen": "2026-10-07" }, { "what": "asynchronous document creation", "url": "https://developers.pandadoc.com/docs/reliable-document-workflow", "seen": "2026-10-07" }, { "what": "TL;DR guide (retries, production key)", "url": "https://developers.pandadoc.com/docs/tldr", "seen": "2026-10-07" }, { "what": "embedded signing", "url": "https://developers.pandadoc.com/docs/embedded-signing", "seen": "2026-10-07" }, { "what": "webhook concepts and retries", "url": "https://developers.pandadoc.com/docs/webhooks-concepts", "seen": "2026-10-07" }, { "what": "API versions and regions", "url": "https://developers.pandadoc.com/reference/version", "seen": "2026-10-07" }, { "what": "SDK list", "url": "https://developers.pandadoc.com/reference/sdk", "seen": "2026-10-07" }, { "what": "API changelog 8.21.0", "url": "https://developers.pandadoc.com/changelog/3721f0ac", "seen": "2026-10-07" }, { "what": "MCP setup and regions", "url": "https://developers.pandadoc.com/docs/getting-started-with-mcp", "seen": "2026-10-07" }, { "what": "MCP overview", "url": "https://developers.pandadoc.com/docs/how-to-use-the-pandadoc-mcp-server", "seen": "2026-10-07" }, { "what": "MCP protected resource metadata", "url": "https://mcp.pandadoc.com/.well-known/oauth-protected-resource/v1/mcp", "seen": "2026-10-07" }, { "what": "MCP authorisation server metadata", "url": "https://mcp.pandadoc.com/.well-known/oauth-authorization-server", "seen": "2026-10-07" }, { "what": "official MCP registry entry", "url": "https://registry.modelcontextprotocol.io/v0.1/servers?search=pandadoc", "seen": "2026-10-07" }, { "what": "MCP server guide, skills and plugin", "url": "https://github.com/PandaDoc/mcp-server-guide", "seen": "2026-10-07" }, { "what": "Node SDK repository", "url": "https://github.com/PandaDoc/pandadoc-api-node-client", "seen": "2026-10-07" }, { "what": "Python SDK repository", "url": "https://github.com/PandaDoc/pandadoc-api-python-client", "seen": "2026-10-07" }, { "what": "status page incidents", "url": "https://status.pandadoc.com/api/v2/incidents.json", "seen": "2026-10-07" }, { "what": "incident of 6 September 2026", "url": "https://stspg.io/fk3dqk1m5wc3", "seen": "2026-10-07" }, { "what": "incident of 15 July 2026", "url": "https://stspg.io/0hns25zc4ybf", "seen": "2026-10-07" }, { "what": "incident of 20 August 2026", "url": "https://stspg.io/z6t6m8ml5p5c", "seen": "2026-10-07" }, { "what": "API feature access by plan", "url": "https://support.pandadoc.com/en/articles/17236207-compare-api-feature-access-by-plan", "seen": "2026-10-07" }, { "what": "plan prices", "url": "https://support.pandadoc.com/en/articles/9715033-compare-subscription-plan-features", "seen": "2026-10-07" }, { "what": "usage credits", "url": "https://support.pandadoc.com/en/articles/9715032-account-billing-and-ownership", "seen": "2026-10-07" }, { "what": "PandaDoc API and developer centre", "url": "https://support.pandadoc.com/en/articles/9714958-pandadoc-api", "seen": "2026-10-07" }, { "what": "Free plan and 14-day trial", "url": "https://support.pandadoc.com/en/articles/11379752-pandadoc-s-free-esign-plan-vs-free-14-day-trial", "seen": "2026-10-07" }, { "what": "Claude connector", "url": "https://support.pandadoc.com/en/articles/15206200-pandadoc-claude-connector", "seen": "2026-10-07" }, { "what": "account audit log", "url": "https://support.pandadoc.com/en/articles/9715049-audit-log", "seen": "2026-10-07" }, { "what": "AI policy", "url": "https://support.pandadoc.com/en/articles/13794735-pandadoc-ai-policy", "seen": "2026-10-07" }, { "what": "e-signature compliance", "url": "https://support.pandadoc.com/en/articles/16640382-pandadoc-esignature-compliance", "seen": "2026-10-07" }, { "what": "pricing page (browser check, HTTP 429, not read)", "url": "https://www.pandadoc.com/pricing/", "seen": "2026-10-07" }, { "what": "security.txt on app host (404)", "url": "https://app.pandadoc.com/.well-known/security.txt", "seen": "2026-10-07" }, { "what": "NVD search (0 results)", "url": "https://services.nvd.nist.gov/rest/json/cves/2.0?keywordSearch=pandadoc", "seen": "2026-10-07" }, { "what": "npm weekly downloads", "url": "https://api.npmjs.org/downloads/point/last-week/pandadoc-node-client", "seen": "2026-10-07" }, { "what": "PyPI downloads", "url": "https://pypistats.org/api/packages/pandadoc-python-client/recent", "seen": "2026-10-07" }, { "what": "PyPI release history", "url": "https://pypi.org/pypi/pandadoc-python-client/json", "seen": "2026-10-07" }, { "what": "domain registration (RDAP)", "url": "https://rdap.verisign.com/com/v1/domain/pandadoc.com", "seen": "2026-10-07" } ], "openQuestions": [ "unchecked: www.pandadoc.com answered our reader with a Vercel browser check (HTTP 429) on every request, so the pricing page, the API pricing page, the Master Services Agreement, the privacy notice, the DPA, the security practices page, the sub-processor list and security.txt were not read. Scores for the SLA, the security programme, licence terms, data handling and sub-processors were set from the developer docs and help centre alone and may be low", "unchecked: the registered company name and address, which sit on the unread legal pages", "unchecked: whether an SLA with a figure is published for any paid tier", "unchecked: whether PandaDoc runs a bug bounty or publishes a disclosure policy", "The MCP server's full tool list, input schemas and annotations are visible only after OAuth sign-in. The 17 tool names recorded come from the skills in PandaDoc/mcp-server-guide", "Prices for usage credit packs are shown only on the in-app billing page", "Changelog entries other than 8.21.0 carry no date on the docs site. Dates for earlier versions come from commits in the GitHub spec repository, which stops at 8.13.0", "The sandbox pages say Business and Enterprise while the API reference overview says a sandbox key works on any plan. We recorded both and did not test" ] }, "negative": 0, "verdict": "The public OpenAPI spec lists 133 operations and reached version 8.21.0 on 2 October 2026, and the hosted MCP server, with OAuth and dynamic client registration, is open to every plan including Free. The status page records three incidents affecting document creation, sending or the API between 15 July and 6 September 2026, and writes have no idempotency keys.", "bestFor": "Suited to agents that prepare a proposal, quote or contract from a template, send it for signature and track it, for a team that already works in PandaDoc.", "strengths": [ "Public OpenAPI 3.0.3 spec with 133 operations, version 8.21.0 on 2 October 2026, plus llms.txt and a Markdown copy of each docs page", "Hosted MCP server in the official MCP registry as com.pandadoc.mcp/mcp, with OAuth, PKCE and dynamic client registration", "API and MCP access on every plan including Free, and a sandbox key that isn't charged", "Rate limits published per endpoint, from 100 to 2,000 requests a minute on production keys", "API request logs and a per-document audit trail are readable through the API" ], "weaknesses": [ "Three incidents hit document creation, sending or the API between 15 July and 6 September 2026, the longest about 3.5 hours", "No idempotency keys, and each document created with a production credential uses one usage credit", "Production API keys need approval from Sales, and usage credit pack prices sit on the in-app billing page", "Webhook deliveries aren't retried automatically, and a subscription failing for 7 days is deactivated", "The Python SDK was last released in April 2024 and the Node SDK's 7.0.0 line has been a release candidate since January 2026" ], "agentNotes": [ "Wait for `document.draft` before sending. Creation is asynchronous and a new document stays in `document.uploaded` for a few seconds", "Match the region. Accounts on app.pandadoc.eu use api.pandadoc.eu and mcp.pandadoc.eu, and the global hosts reject them", "Check for an existing document before retrying a create. There's no idempotency key and each production create uses a usage credit", "Retry 409 after a pause and back off on 429. A sandbox key allows 10 requests a minute per endpoint", "Don't rely on webhooks alone. Failed deliveries aren't retried, so poll the status endpoint as a fallback" ], "metrics": { "kind": "remote", "measured": false }, "reviewCount": 0, "avgRating": 0, "history": [ { "basis": "public evidence", "confidence": "medium", "grade": "B", "methodology": "0.4", "pending": [ "performance", "tasks" ], "run": "2026-10-01", "runLabel": "October 2026 research run", "score": 63.1 } ], "editorialScores": { "ergonomics": 68, "maintenance": 77, "payments": 30, "reliability": 58, "schema": 87, "security": 61, "transparency": 33 }, "provenanceScore": 84 }, "connect": { "http": "curl \"https://api.pandadoc.com/public/v1/documents?count=5\" \\\n -H \"Authorization: API-Key $PANDADOC_API_KEY\"", "claudeCode": "claude mcp add pandadoc --transport http https://mcp.pandadoc.com/v1/mcp", "config": { "mcpServers": { "pandadoc": { "url": "https://mcp.pandadoc.com/v1/mcp" } } } }, "letme": { "capability": "https://letme.dev/esign.send", "tool": "https://letme.dev/pandadoc" }, "notable": [ "The hosted MCP server answers at https://mcp.pandadoc.com/v1/mcp (global) and https://mcp.pandadoc.eu/v1/mcp (EU), with OAuth only, and is published in the official MCP registry as com.pandadoc.mcp/mcp (https://developers.pandadoc.com/docs/getting-started-with-mcp)", "API and MCP access are listed for every plan including Free. Webhooks need the API Developer, Business or Enterprise plan, and OAuth applications are a paid add-on on Business and Enterprise (https://support.pandadoc.com/en/articles/17236207-compare-api-feature-access-by-plan)", "One usage credit is spent for each document created with a production credential. Reading, searching, sending and status checks spend none (https://support.pandadoc.com/en/articles/9715032-account-billing-and-ownership)", "A sandbox key is limited to 10 requests a minute per endpoint, watermarks PDFs, prefixes documents with [DEV] and sends only to the sender's own email domain (https://developers.pandadoc.com/reference/sandbox-key)", "Webhook deliveries are not retried automatically. A failed delivery is resent by hand from the Developer Dashboard, and a subscription with only failures for 7 days is deactivated (https://developers.pandadoc.com/docs/webhooks-concepts)", "The status page records document processing unavailable for many customers from 17:00 to 20:28 PDT on 6 September 2026, including through the API (https://stspg.io/fk3dqk1m5wc3)" ], "area": "business", "details": [ { "label": "API", "value": "REST at https://api.pandadoc.com/public/v1 (EU accounts at https://api.pandadoc.eu/public/v1), with some endpoints under /public/v2 and /public/beta. OpenAPI 3.0.3, version 8.21.0, 133 operations" }, { "label": "MCP server", "value": "Hosted, streamable HTTP at https://mcp.pandadoc.com/v1/mcp and https://mcp.pandadoc.eu/v1/mcp. OAuth with PKCE (S256) and dynamic client registration. Registry entry com.pandadoc.mcp/mcp, version 1.0.0, published 18 June 2026. The full tool list is visible only after sign-in" }, { "label": "MCP tools named in PandaDoc's skills", "value": "documents_create, documents_update, documents_send, documents_list, documents_search, documents_details_get, documents_status_get, documents_status_change, documents_fields_assign, documents_metadata_get, documents_metadata_batch_get, documents_summary_get, documents_content_get, documents_audit_trail_get, templates_list, templates_details_get, templates_create" }, { "label": "Credentials", "value": "OAuth 2.0 authorisation code with `read` and `write` scopes (recommended), or a workspace API key that carries its owner's role (legacy). MCP scopes are read, write, documents:read, documents:edit and documents:send" }, { "label": "Access", "value": "Sandbox key self-serve from the developer centre. Production key on approval from Sales. OAuth applications need production API access" }, { "label": "Sandbox", "value": "Same environment with a sandbox key. 10 requests a minute per endpoint, watermarked PDFs, a [DEV] title prefix and sending only within the sender's email domain. Not charged" }, { "label": "Rate limits", "value": "Per user over a sliding 60 seconds. Create from template 500 a minute, create from PDF 300, send 400, document details 600, list, status and delete 2,000, download 100. Request body up to 2 MB, PDF upload up to 50 MB" }, { "label": "Errors", "value": "JSON with a type and detail, or an error object with a code and message on newer endpoints. 409 while a document isn't ready, 403 when usage credits run out, 423 on a locked account, 429 over the limit. Retry-After only on four download and content endpoints" }, { "label": "Signing", "value": "Email, SMS or link delivery, signing order, embedded signing sessions created with POST /documents/{id}/session, and qualified e-signature through identity providers" }, { "label": "Webhooks", "value": "Document state changed, recipient completed, document updated, document deleted, completed PDF ready, creation failed and template events. HMAC-SHA256 signature, 20-second read timeout, no automatic retry, `X-PandaDoc-Webhook-Event-Id` for de-duplication" }, { "label": "SDKs", "value": "Official Python (pandadoc-python-client 6.2.0, 8 April 2024), Node (pandadoc-node-client 6.2.0 as latest, 7.0.0-rc.9 on 25 February 2026), Java and PHP, all MIT" }, { "label": "Audit", "value": "API request logs in the developer centre and at /public/v2/logs, a per-document audit trail endpoint, and an account audit log covering 30 days on Enterprise" }, { "label": "Regions", "value": "Global (pandadoc.com) and EU (pandadoc.eu) accounts are separate. AI processing runs only on the US instance, per the AI policy" }, { "label": "Status", "value": "status.pandadoc.com on Statuspage, with components for API, Webhooks, sending, uploading and downloading in two regions" } ], "provenance": { "legalEntity": "PandaDoc", "domain": "pandadoc.com", "domainRegistered": "2013-03-07", "endpointOnVendorDomain": true, "terms": "https://www.pandadoc.com/master-services-agreement/", "privacy": "https://www.pandadoc.com/legal/privacy-notice/", "statusPage": "https://status.pandadoc.com", "changelog": "https://developers.pandadoc.com/changelog", "securityTxt": "unknown", "checked": "2026-10-07", "notes": [ "www.pandadoc.com answered every request from our reader with a Vercel browser check (HTTP 429), so the terms, privacy notice, security page, sub-processor list and security.txt on that host were not read. The terms URL is the one named in the OpenAPI spec and the privacy URL the one linked from PandaDoc/mcp-server-guide.", "The registered company name was not confirmed first-hand. The MIT licence files on GitHub read \"Copyright (c) 2021 PandaDoc\".", "The API answers at api.pandadoc.com and api.pandadoc.eu, and the MCP server at mcp.pandadoc.com and mcp.pandadoc.eu.", "app.pandadoc.com and api.pandadoc.com return 404 for /.well-known/security.txt.", "RDAP for pandadoc.com gives a registration date of 2013-03-07 and expiry on 2028-03-07." ], "score": 84, "checks": [ { "check": "Legal entity named", "value": "PandaDoc", "points": 20, "max": 20, "state": "ok" }, { "check": "Domain age", "value": "pandadoc.com, registered 2013-03-07 (13 years)", "points": 15, "max": 15, "state": "ok" }, { "check": "Endpoint on the vendor's domain", "value": "api.pandadoc.com", "points": 15, "max": 15, "state": "ok" }, { "check": "Terms of service", "value": "published, but our reader couldn't read it", "points": 7, "max": 10, "state": "part" }, { "check": "Privacy policy", "value": "published, but our reader couldn't read it", "points": 7, "max": 10, "state": "part" }, { "check": "Status page", "value": "status.pandadoc.com", "points": 10, "max": 10, "state": "ok" }, { "check": "Changelog", "value": "published", "points": 10, "max": 10, "state": "ok" }, { "check": "security.txt", "value": "could not be fetched", "points": 0, "max": 10, "state": "no" } ], "policies": [ { "kind": "terms", "url": "https://www.pandadoc.com/master-services-agreement/", "state": "unreadable", "reason": "the page answered HTTP 429 to our reader", "readAt": "2026-10-08", "points": 7, "max": 10 }, { "kind": "privacy", "url": "https://www.pandadoc.com/legal/privacy-notice/", "state": "unreadable", "reason": "the page answered HTTP 429 to our reader", "readAt": "2026-10-08", "points": 7, "max": 10 } ] }, "pageJsonUrl": "https://www.anchorterminal.com/tools/pandadoc.json", "live": { "slug": "pandadoc", "probe": { "target": "https://api.pandadoc.com/public/v1", "method": "get", "lastAt": "2026-10-08T17:36:42.175049889Z", "lastOk": true, "lastStatus": 404, "lastMs": 193, "authRequired": false, "uptime24h": 100, "uptime30d": 100, "p50ms24h": 200, "p95ms24h": 256, "samples24h": 25, "samples30d": 25, "days": [ { "date": "2026-10-08", "probes": 25, "ok": 25 } ] }, "vendorStatus": { "page": "https://status.pandadoc.com", "indicator": "none", "summary": "All Systems Operational", "checkedAt": "2026-10-08T17:25:34.244804935Z" }, "versions": [ { "registry": "github", "name": "PandaDoc/pandadoc-openapi-specification", "version": "v7.27.1", "released": "2026-05-18", "seenAt": "2026-10-08T16:24:38.986435339Z" }, { "registry": "npm", "name": "pandadoc-node-client", "version": "6.2.0", "seenAt": "2026-10-08T16:24:37.971551567Z" }, { "registry": "pypi", "name": "pandadoc-python-client", "version": "6.2.0", "released": "2024-04-08", "seenAt": "2026-10-08T16:24:38.801559871Z" } ], "githubStars": 6, "npmWeekly": 49684, "pypiWeekly": 10927, "securityTxt": { "url": "https://pandadoc.com/.well-known/security.txt", "state": "unknown", "checkedAt": "2026-10-08T15:38:38.152830762Z" }, "updatedAt": "2026-10-08T17:36:42.175049889Z" } }, "verify": { "accepts": "a page on pandadoc.com or one of its subdomains, or the README of github.com/PandaDoc/pandadoc-openapi-specification", "badgeUrl": "https://www.anchorterminal.com/badges/pandadoc.svg", "body": { "slug": "pandadoc", "url": "the page with the badge or the link" }, "docs": "https://www.anchorterminal.com/builders/#verify", "effect": "none, it never changes a grade, rank or review", "endpoint": "https://www.anchorterminal.com/api/v1/verify", "listingUrl": "https://www.anchorterminal.com/tools/pandadoc", "mcpTool": "verify_listing", "recheck": "weekly; two failed checks in a row and it lapses, a later pass restores it", "snippets": { "html": "\u003ca href=\"https://www.anchorterminal.com/tools/pandadoc\"\u003e\u003cimg src=\"https://www.anchorterminal.com/badges/pandadoc.svg\" alt=\"PandaDoc on Anchor Terminal\" height=\"20\"\u003e\u003c/a\u003e", "markdown": "[![PandaDoc on Anchor Terminal](https://www.anchorterminal.com/badges/pandadoc.svg)](https://www.anchorterminal.com/tools/pandadoc)", "link": "\u003ca href=\"https://www.anchorterminal.com/tools/pandadoc\"\u003ePandaDoc on Anchor Terminal\u003c/a\u003e" } } }, "kind": "anchor.page", "links": { "api": "https://www.anchorterminal.com/api/v1/index.json", "html": "https://www.anchorterminal.com/tools/pandadoc", "json": "https://www.anchorterminal.com/tools/pandadoc.json", "llms": "https://www.anchorterminal.com/llms.txt", "markdown": "https://www.anchorterminal.com/tools/pandadoc.md", "slim": "https://www.anchorterminal.com/tools/pandadoc.min.md" }, "markdown": "## Overview\n\n**Grade B · 63.1/100 · rank #287 of 629 · #3 in Contracts, proposals \u0026 e-signatures · not agent-ready · confidence medium**\n\n\n## Assessment\n\nThe public OpenAPI spec lists 133 operations and reached version 8.21.0 on 2 October 2026, and the hosted MCP server, with OAuth and dynamic client registration, is open to every plan including Free. The status page records three incidents affecting document creation, sending or the API between 15 July and 6 September 2026, and writes have no idempotency keys.\n\n## Facts\n\n| Field | Value |\n| --- | --- |\n| Vendor | PandaDoc (https://www.pandadoc.com) |\n| Kind | HTTP API |\n| Category | Contracts, proposals \u0026 e-signatures (https://www.anchorterminal.com/categories/e-signatures) |\n| Transport | HTTP |\n| Endpoint | `https://api.pandadoc.com/public/v1` |\n| Auth | OAuth or key · OAuth 2.0 authorisation code is the recommended method for the REST API, with `read` and `write` scopes and a Bearer token. Registering an OAuth application needs production API access, which is in the API Developer plan and a paid add-on on Business and Enterprise. API keys (`Authorization: API-Key ...`) are labelled legacy. A key belongs to one workspace and carries its owner's role, a sandbox key is self-serve from the developer centre, and a production key needs approval from Sales. The MCP server takes OAuth only, with PKCE and dynamic client registration, and scopes `read`, `write`, `documents:read`, `documents:edit` and `documents:send`. A person signs in and approves each connection. |\n| Pricing | Freemium (Freemium) · Free eSign plan at $0 with API and MCP access, capped at 25 documents created through the API and 5 documents sent a month. Starter is $19 a user a month billed annually ($35 monthly) and Business $49 ($65 monthly). Enterprise is priced by Sales. Each document created with a production credential uses one usage credit. Starter gets a one-time grant of 25 and Business 50, then credits are bought as packs on the billing page, with no public pack price found. Sandbox keys aren't charged, and the 14-day trial asks for a card only to change plan. Prices are from the help centre, because www.pandadoc.com/pricing answered our reader with a browser check (checked 2026-10-07). |\n| x402 | No · No x402, MPP or L402 found in the developer docs, the OpenAPI spec or the help centre's billing articles (checked 2026-10-07). |\n| Licence | Proprietary service under PandaDoc's Master Services Agreement. The OpenAPI specification, the API client SDKs and the MCP server guide on GitHub are MIT |\n| Packages | npm: `pandadoc-node-client`; pypi: `pandadoc-python-client` |\n| MCP registry name | `com.pandadoc.mcp/mcp` |\n| Source | https://github.com/PandaDoc/pandadoc-openapi-specification |\n| Docs | https://developers.pandadoc.com |\n| llms.txt | https://developers.pandadoc.com/llms.txt |\n| Last release | 2026-10-02 |\n| npm downloads / week | 49,684 |\n| PyPI downloads / week | 11,543 |\n| API | REST at https://api.pandadoc.com/public/v1 (EU accounts at https://api.pandadoc.eu/public/v1), with some endpoints under /public/v2 and /public/beta. OpenAPI 3.0.3, version 8.21.0, 133 operations |\n| MCP server | Hosted, streamable HTTP at https://mcp.pandadoc.com/v1/mcp and https://mcp.pandadoc.eu/v1/mcp. OAuth with PKCE (S256) and dynamic client registration. Registry entry com.pandadoc.mcp/mcp, version 1.0.0, published 18 June 2026. The full tool list is visible only after sign-in |\n| MCP tools named in PandaDoc's skills | documents_create, documents_update, documents_send, documents_list, documents_search, documents_details_get, documents_status_get, documents_status_change, documents_fields_assign, documents_metadata_get, documents_metadata_batch_get, documents_summary_get, documents_content_get, documents_audit_trail_get, templates_list, templates_details_get, templates_create |\n| Credentials | OAuth 2.0 authorisation code with `read` and `write` scopes (recommended), or a workspace API key that carries its owner's role (legacy). MCP scopes are read, write, documents:read, documents:edit and documents:send |\n| Access | Sandbox key self-serve from the developer centre. Production key on approval from Sales. OAuth applications need production API access |\n| Sandbox | Same environment with a sandbox key. 10 requests a minute per endpoint, watermarked PDFs, a [DEV] title prefix and sending only within the sender's email domain. Not charged |\n| Rate limits | Per user over a sliding 60 seconds. Create from template 500 a minute, create from PDF 300, send 400, document details 600, list, status and delete 2,000, download 100. Request body up to 2 MB, PDF upload up to 50 MB |\n| Errors | JSON with a type and detail, or an error object with a code and message on newer endpoints. 409 while a document isn't ready, 403 when usage credits run out, 423 on a locked account, 429 over the limit. Retry-After only on four download and content endpoints |\n| Signing | Email, SMS or link delivery, signing order, embedded signing sessions created with POST /documents/{id}/session, and qualified e-signature through identity providers |\n| Webhooks | Document state changed, recipient completed, document updated, document deleted, completed PDF ready, creation failed and template events. HMAC-SHA256 signature, 20-second read timeout, no automatic retry, `X-PandaDoc-Webhook-Event-Id` for de-duplication |\n| SDKs | Official Python (pandadoc-python-client 6.2.0, 8 April 2024), Node (pandadoc-node-client 6.2.0 as latest, 7.0.0-rc.9 on 25 February 2026), Java and PHP, all MIT |\n| Audit | API request logs in the developer centre and at /public/v2/logs, a per-document audit trail endpoint, and an account audit log covering 30 days on Enterprise |\n| Regions | Global (pandadoc.com) and EU (pandadoc.eu) accounts are separate. AI processing runs only on the US instance, per the AI policy |\n| Status | status.pandadoc.com on Statuspage, with components for API, Webhooks, sending, uploading and downloading in two regions |\n| Capabilities | esign.send, esign.templates, esign.embed, esign.status, contracts.generate |\n| Tags | hosted, freemium, free-tier, mcp, oauth, api-key, openapi, llms-txt, webhooks, sandbox, python, typescript, java, php, status-page, eu-region |\n| JSON | https://www.anchorterminal.com/api/v1/tools/pandadoc.json |\n\n## Score breakdown (methodology v0.4, October 2026 research run)\n\nAssessed 2026-10-07 from public evidence against the published checklist (https://www.anchorterminal.com/benchmark/#checklist). Confidence: medium. Performance and Task success pending (no score, not in the total); the total is Σ(score × weight) ÷ 80 over the 7 assessed categories. \"This run\" is each category's share of the 100 points.\n\n| Category | Weight | This run | Score (0–100) | Points |\n| --- | --- | --- | --- | --- |\n| Reliability | 16% | 20 | 58 | 11.6 |\n| Performance | 10% | pending | pending | n/a |\n| Schema \u0026 documentation | 13% | 16.2 | 87 | 14.1 |\n| Agent ergonomics | 13% | 16.2 | 68 | 11.1 |\n| Security \u0026 auth | 14% | 17.5 | 61 | 10.7 |\n| Payments \u0026 pricing | 10% | 12.5 | 30 | 3.8 |\n| Task success | 10% | pending | pending | n/a |\n| Maintenance \u0026 community | 7% | 8.8 | 77 | 6.7 |\n| Transparency \u0026 trust (editorial 33, provenance 84) | 7% | 8.8 | 59 | 5.2 |\n| Negative events | up to −15 | up to −15 | none recorded | 0 |\n| **Total** | | | | **63.1 → B** |\n\n### Why each score\n\n- Reliability 58: Read with the hosted lines and scored on the REST API, which the hosted MCP server calls. status.pandadoc.com on Statuspage has components for API, Webhooks, sending, uploading and downloading in two regions, with history (20). Three incidents touched core functions in the 90 days to 7 October 2026. On 15 July some customers had Public API failures for about 18 minutes and sending was down for about 70. On 20 August document creation and viewing degraded for some users, mitigated after 17 minutes by PandaDoc's own update. On 6 September document processing was unavailable for many customers from 17:00 to 20:28 PDT, through the app and the API. That is two outages of an hour or more, one of them on sending only, so we scored between the lines for one major and several (5 of 30). Rate limits published per endpoint, 100 to 2,000 requests a minute (15). The docs say to retry 409 and back off on 429, but Retry-After appears only on four not-ready responses and there are no idempotency keys for creates (8 of 15). No SLA found in the developer docs or help centre, and the legal pages on www.pandadoc.com refused our reader (0, unchecked). The v1 API is generally available and the MCP server is at 1.0.0 in the registry, with a few endpoints under /public/beta (10).\n- Performance: Pending. Latency is measured per call by our probes, which haven't run yet, so this run doesn't score it. Its weight is shared across the assessed categories until the first probe window closes.\n- Schema \u0026 documentation 87: Scored on the REST API. The MCP server's tool definitions are visible only after OAuth sign-in. A public OpenAPI 3.0.3 spec at openapi.pandadoc.com and on GitHub under MIT, 133 operations (25). llms.txt at developers.pandadoc.com with a Markdown copy of each page (10). Every operation has a description, median about 180 characters, and the main ones state preconditions, such as Send Document needing `document.draft` status. Few say when not to use an endpoint (15 of 20). Enums, required fields and ID patterns are present, while Create Document is a oneOf whose tokens, fields and metadata are loosely typed objects (11 of 15). More than 1,300 examples in the spec, 429, 401, 403, 404 and 409 listed per operation, and an error object with a code and message on newer endpoints (13 of 15). URL versioning (/v1, /v2, /beta), a semver spec at 8.21.0 and a changelog, though only the newest entry carries a date (13 of 15).\n- Agent ergonomics 68: List endpoints take `count` (default 50, maximum 100) and `page`. There is no field selection, but a light status endpoint sits beside the full details call, and beta endpoints return a document summary in four lengths or the content as Markdown or plain text. The number of MCP tools isn't published, and PandaDoc's own skills name 17 (17 of 25). Document lists filter by status, dates, template, folder, contact, tag, metadata and free text, with `order_by` (20). Errors carry a type and detail, with 409 for a document that isn't ready, 403 `forbidden_error` when usage credits run out and 423 for a locked account, each explained in the guides (16 of 20). No idempotency keys on creates or sends. Webhook deliveries carry a stable `X-PandaDoc-Webhook-Event-Id`, and we couldn't see whether the MCP tools carry readOnlyHint or destructiveHint (4 of 20). Creating from a template needs a name, a template ID and recipients, but creation is asynchronous and needs a poll or webhook before sending. Official SDKs in Python, Node, Java and PHP, with the Python package unchanged since April 2024 (11 of 15).\n- Security \u0026 auth 61: OAuth 2.0 authorisation code for the API with `read` and `write` scopes, and for the MCP server OAuth with PKCE (S256), dynamic client registration and five scopes (read, write, documents:read, documents:edit, documents:send). Credentials travel in the `Authorization` header. API keys are labelled legacy, belong to one workspace and carry their owner's full role, and the scopes are broad (26 of 30). Read-only scopes exist and a sandbox key can send only within the sender's own email domain. No confirmation step for sending or deleting was found in the API or MCP docs (11 of 20). Documents and recipient-filled fields are untrusted content, and we found no prompt-injection guidance for MCP hosts. PandaDoc's skills do tell the agent that AI-extracted contract values are unconfirmed (3 of 15). API request logs with key, user and body in the developer centre and through /public/v2/logs, a per-document audit trail endpoint, and API actions attributed to the key owner. The account audit log is Enterprise only and covers 30 days (13 of 15). The help centre states SOC 2 Type II. The security page and security.txt on www.pandadoc.com refused our reader, app and api hosts return 404 for security.txt, no bug bounty was established, and NVD lists no CVE for PandaDoc (8 of 20, partly unchecked).\n- Payments \u0026 pricing 30: Read with the hosted rubric. No x402, MPP or L402 (0). Plan prices are public in the help centre (Starter $19 a user a month billed annually, Business $49, Enterprise through Sales), but usage credit packs for API documents are priced only on the in-app billing page (10). The Free plan includes API and MCP access with 25 API-created documents and 5 sends a month, and the sandbox key isn't charged, with no card needed (20). A person has to sign up in a browser, verify an email address and approve OAuth or create a key, and a production key needs approval from Sales (0).\n- Task success: Pending. Task success needs the category task suites run through each tool, which haven't run yet, so this run doesn't score it. Its weight is shared across the assessed categories until then. A data provider's data-quality score is published on its listing now and becomes half of this category when it's scored.\n- Maintenance \u0026 community 77: API 8.21.0 on 2 October 2026, which added the `recipient_qes_verified` webhook event (30). The spec moved from 8.7.1 on 9 July to 8.13.0 on 28 August in the GitHub repository and to 8.21.0 on the docs site, well over three releases in 90 days (20). A closed service with a public changelog, a help centre, an API support address in the spec and a UserVoice forum. We didn't test how quickly support answers (10 of 15). The MCP server is in the official registry under the com.pandadoc.mcp namespace. Official SDKs exist in four languages, but pandadoc-python-client is at 6.2.0 from 8 April 2024 and the Node client's 7.0.0 line has been a release candidate since January 2026 (12 of 15). The Node repository has a publish workflow, and the GitHub copy of the spec trails the docs site by eight versions (5 of 10).\n- Transparency \u0026 trust 59: The service is closed under a Master Services Agreement named in the OpenAPI spec. That page refused our reader, so the terms are unread, while the spec, the SDKs and the MCP guide are MIT (8 of 30). The AI policy says customer content isn't used to train models and that third-party AI providers can't retain it, with an opt-out for aggregated usage data. The compliance article says signed documents are kept for the length of the customer relationship. The privacy notice and DPA were not read, so agreement between them is unconfirmed (12 of 30). No written deprecation policy found. The spec marks six items deprecated and the auth overview labels API keys legacy, without removal dates (5 of 20). The docs describe separate US and EU regions and US-only AI processing. A sub-processor page exists at www.pandadoc.com/legal/subprocessors but refused our reader (8 of 20, partly unchecked).\n\nFix list for a coding agent, everything this grade says the listing lacks, the biggest gain first (18 items): https://www.anchorterminal.com/fixes/pandadoc.md (JSON https://www.anchorterminal.com/fixes/pandadoc.json)\n\n### What we couldn't check\n\n- unchecked: www.pandadoc.com answered our reader with a Vercel browser check (HTTP 429) on every request, so the pricing page, the API pricing page, the Master Services Agreement, the privacy notice, the DPA, the security practices page, the sub-processor list and security.txt were not read. Scores for the SLA, the security programme, licence terms, data handling and sub-processors were set from the developer docs and help centre alone and may be low\n- unchecked: the registered company name and address, which sit on the unread legal pages\n- unchecked: whether an SLA with a figure is published for any paid tier\n- unchecked: whether PandaDoc runs a bug bounty or publishes a disclosure policy\n- The MCP server's full tool list, input schemas and annotations are visible only after OAuth sign-in. The 17 tool names recorded come from the skills in PandaDoc/mcp-server-guide\n- Prices for usage credit packs are shown only on the in-app billing page\n- Changelog entries other than 8.21.0 carry no date on the docs site. Dates for earlier versions come from commits in the GitHub spec repository, which stops at 8.13.0\n- The sandbox pages say Business and Enterprise while the API reference overview says a sandbox key works on any plan. We recorded both and did not test\n\n### Sources\n\n- llms.txt: \u003chttps://developers.pandadoc.com/llms.txt\u003e (seen 2026-10-07)\n- API reference overview: \u003chttps://developers.pandadoc.com/reference/about\u003e (seen 2026-10-07)\n- OpenAPI spec, version 8.21.0: \u003chttps://openapi.pandadoc.com/_build/openapi.yaml\u003e (seen 2026-10-07)\n- OpenAPI spec repository (8.13.0, MIT): \u003chttps://github.com/PandaDoc/pandadoc-openapi-specification\u003e (seen 2026-10-07)\n- rate limits: \u003chttps://developers.pandadoc.com/reference/limits\u003e (seen 2026-10-07)\n- authentication overview: \u003chttps://developers.pandadoc.com/reference/auth-overview\u003e (seen 2026-10-07)\n- OAuth 2.0 process: \u003chttps://developers.pandadoc.com/reference/authentication-process\u003e (seen 2026-10-07)\n- API key authentication: \u003chttps://developers.pandadoc.com/reference/api-key-authentication-process\u003e (seen 2026-10-07)\n- sandbox key limits: \u003chttps://developers.pandadoc.com/reference/sandbox-key\u003e (seen 2026-10-07)\n- organisations, workspaces and API keys: \u003chttps://developers.pandadoc.com/docs/organizations-workspaces-api-keys\u003e (seen 2026-10-07)\n- asynchronous document creation: \u003chttps://developers.pandadoc.com/docs/reliable-document-workflow\u003e (seen 2026-10-07)\n- TL;DR guide (retries, production key): \u003chttps://developers.pandadoc.com/docs/tldr\u003e (seen 2026-10-07)\n- embedded signing: \u003chttps://developers.pandadoc.com/docs/embedded-signing\u003e (seen 2026-10-07)\n- webhook concepts and retries: \u003chttps://developers.pandadoc.com/docs/webhooks-concepts\u003e (seen 2026-10-07)\n- API versions and regions: \u003chttps://developers.pandadoc.com/reference/version\u003e (seen 2026-10-07)\n- SDK list: \u003chttps://developers.pandadoc.com/reference/sdk\u003e (seen 2026-10-07)\n- API changelog 8.21.0: \u003chttps://developers.pandadoc.com/changelog/3721f0ac\u003e (seen 2026-10-07)\n- MCP setup and regions: \u003chttps://developers.pandadoc.com/docs/getting-started-with-mcp\u003e (seen 2026-10-07)\n- MCP overview: \u003chttps://developers.pandadoc.com/docs/how-to-use-the-pandadoc-mcp-server\u003e (seen 2026-10-07)\n- MCP protected resource metadata: \u003chttps://mcp.pandadoc.com/.well-known/oauth-protected-resource/v1/mcp\u003e (seen 2026-10-07)\n- MCP authorisation server metadata: \u003chttps://mcp.pandadoc.com/.well-known/oauth-authorization-server\u003e (seen 2026-10-07)\n- official MCP registry entry: \u003chttps://registry.modelcontextprotocol.io/v0.1/servers?search=pandadoc\u003e (seen 2026-10-07)\n- MCP server guide, skills and plugin: \u003chttps://github.com/PandaDoc/mcp-server-guide\u003e (seen 2026-10-07)\n- Node SDK repository: \u003chttps://github.com/PandaDoc/pandadoc-api-node-client\u003e (seen 2026-10-07)\n- Python SDK repository: \u003chttps://github.com/PandaDoc/pandadoc-api-python-client\u003e (seen 2026-10-07)\n- status page incidents: \u003chttps://status.pandadoc.com/api/v2/incidents.json\u003e (seen 2026-10-07)\n- incident of 6 September 2026: \u003chttps://stspg.io/fk3dqk1m5wc3\u003e (seen 2026-10-07)\n- incident of 15 July 2026: \u003chttps://stspg.io/0hns25zc4ybf\u003e (seen 2026-10-07)\n- incident of 20 August 2026: \u003chttps://stspg.io/z6t6m8ml5p5c\u003e (seen 2026-10-07)\n- API feature access by plan: \u003chttps://support.pandadoc.com/en/articles/17236207-compare-api-feature-access-by-plan\u003e (seen 2026-10-07)\n- plan prices: \u003chttps://support.pandadoc.com/en/articles/9715033-compare-subscription-plan-features\u003e (seen 2026-10-07)\n- usage credits: \u003chttps://support.pandadoc.com/en/articles/9715032-account-billing-and-ownership\u003e (seen 2026-10-07)\n- PandaDoc API and developer centre: \u003chttps://support.pandadoc.com/en/articles/9714958-pandadoc-api\u003e (seen 2026-10-07)\n- Free plan and 14-day trial: \u003chttps://support.pandadoc.com/en/articles/11379752-pandadoc-s-free-esign-plan-vs-free-14-day-trial\u003e (seen 2026-10-07)\n- Claude connector: \u003chttps://support.pandadoc.com/en/articles/15206200-pandadoc-claude-connector\u003e (seen 2026-10-07)\n- account audit log: \u003chttps://support.pandadoc.com/en/articles/9715049-audit-log\u003e (seen 2026-10-07)\n- AI policy: \u003chttps://support.pandadoc.com/en/articles/13794735-pandadoc-ai-policy\u003e (seen 2026-10-07)\n- e-signature compliance: \u003chttps://support.pandadoc.com/en/articles/16640382-pandadoc-esignature-compliance\u003e (seen 2026-10-07)\n- pricing page (browser check, HTTP 429, not read): \u003chttps://www.pandadoc.com/pricing/\u003e (seen 2026-10-07)\n- security.txt on app host (404): \u003chttps://app.pandadoc.com/.well-known/security.txt\u003e (seen 2026-10-07)\n- NVD search (0 results): \u003chttps://services.nvd.nist.gov/rest/json/cves/2.0?keywordSearch=pandadoc\u003e (seen 2026-10-07)\n- npm weekly downloads: \u003chttps://api.npmjs.org/downloads/point/last-week/pandadoc-node-client\u003e (seen 2026-10-07)\n- PyPI downloads: \u003chttps://pypistats.org/api/packages/pandadoc-python-client/recent\u003e (seen 2026-10-07)\n- PyPI release history: \u003chttps://pypi.org/pypi/pandadoc-python-client/json\u003e (seen 2026-10-07)\n- domain registration (RDAP): \u003chttps://rdap.verisign.com/com/v1/domain/pandadoc.com\u003e (seen 2026-10-07)\n\n## Who's behind it (provenance 84/100, checked 2026-10-07)\n\n| Check | Finding | Points |\n| --- | --- | --- |\n| Legal entity named | PandaDoc | 20/20 |\n| Domain age | pandadoc.com, registered 2013-03-07 (13 years) | 15/15 |\n| Endpoint on the vendor's domain | api.pandadoc.com | 15/15 |\n| Terms of service | published, but our reader couldn't read it | 7/10 |\n| Privacy policy | published, but our reader couldn't read it | 7/10 |\n| Status page | status.pandadoc.com | 10/10 |\n| Changelog | published | 10/10 |\n| security.txt | could not be fetched | 0/10 |\n\nwww.pandadoc.com answered every request from our reader with a Vercel browser check (HTTP 429), so the terms, privacy notice, security page, sub-processor list and security.txt on that host were not read. The terms URL is the one named in the OpenAPI spec and the privacy URL the one linked from PandaDoc/mcp-server-guide.\n\nThe registered company name was not confirmed first-hand. The MIT licence files on GitHub read \"Copyright (c) 2021 PandaDoc\".\n\nThe API answers at api.pandadoc.com and api.pandadoc.eu, and the MCP server at mcp.pandadoc.com and mcp.pandadoc.eu.\n\napp.pandadoc.com and api.pandadoc.com return 404 for /.well-known/security.txt.\n\nRDAP for pandadoc.com gives a registration date of 2013-03-07 and expiry on 2028-03-07.\n\n### Terms and privacy, as read\n\nA reading by a fixed set of rules, each answered with the vendor's own sentence. Not legal advice.\n\n**Terms of service** (https://www.pandadoc.com/master-services-agreement/), read 2026-10-08. Our reader couldn't read it (the page answered HTTP 429 to our reader).\n\n\n**Privacy policy** (https://www.pandadoc.com/legal/privacy-notice/), read 2026-10-08. Our reader couldn't read it (the page answered HTTP 429 to our reader).\n\n\n## Live (updated 2026-10-08 17:36 UTC)\n\n- Right now: up, HTTP 404, 193 ms, checked 2026-10-08 17:36 UTC (get on `https://api.pandadoc.com/public/v1`)\n- Uptime 24h 100.0% (25 probes) · 30 days 100.0% (25 probes) · p50 200 ms · p95 256 ms\n- Vendor status page: none, All Systems Operational\n- github `PandaDoc/pandadoc-openapi-specification` v7.27.1, released 2026-05-18\n- npm `pandadoc-node-client` 6.2.0\n- pypi `pandadoc-python-client` 6.2.0, released 2024-04-08\n- security.txt: unknown\n- Always current: https://www.anchorterminal.com/api/v1/live/pandadoc.json\n\n## Probe metrics\n\nNot measured yet. Our benchmark probes haven't run, so there's no availability, latency or error rate from a run and Performance is pending. Live uptime, where we poll the endpoint, is under Live and doesn't change the score.\n\n## Strengths\n\n- Public OpenAPI 3.0.3 spec with 133 operations, version 8.21.0 on 2 October 2026, plus llms.txt and a Markdown copy of each docs page\n- Hosted MCP server in the official MCP registry as com.pandadoc.mcp/mcp, with OAuth, PKCE and dynamic client registration\n- API and MCP access on every plan including Free, and a sandbox key that isn't charged\n- Rate limits published per endpoint, from 100 to 2,000 requests a minute on production keys\n- API request logs and a per-document audit trail are readable through the API\n\n## Weaknesses\n\n- Three incidents hit document creation, sending or the API between 15 July and 6 September 2026, the longest about 3.5 hours\n- No idempotency keys, and each document created with a production credential uses one usage credit\n- Production API keys need approval from Sales, and usage credit pack prices sit on the in-app billing page\n- Webhook deliveries aren't retried automatically, and a subscription failing for 7 days is deactivated\n- The Python SDK was last released in April 2024 and the Node SDK's 7.0.0 line has been a release candidate since January 2026\n\n## Before you call it (notes for agents)\n\n1. Wait for `document.draft` before sending. Creation is asynchronous and a new document stays in `document.uploaded` for a few seconds\n2. Match the region. Accounts on app.pandadoc.eu use api.pandadoc.eu and mcp.pandadoc.eu, and the global hosts reject them\n3. Check for an existing document before retrying a create. There's no idempotency key and each production create uses a usage credit\n4. Retry 409 after a pause and back off on 429. A sandbox key allows 10 requests a minute per endpoint\n5. Don't rely on webhooks alone. Failed deliveries aren't retried, so poll the status endpoint as a fallback\n\n## Connect\n\nFirst request:\n\n```bash\ncurl \"https://api.pandadoc.com/public/v1/documents?count=5\" \\\n -H \"Authorization: API-Key $PANDADOC_API_KEY\"\n```\n\nClaude Code:\n\n```bash\nclaude mcp add pandadoc --transport http https://mcp.pandadoc.com/v1/mcp\n```\n\nMCP client configuration:\n\n```json\n{\n \"mcpServers\": {\n \"pandadoc\": {\n \"url\": \"https://mcp.pandadoc.com/v1/mcp\"\n }\n }\n}\n```\n\nThrough letme (picks today, calling later): https://letme.dev/pandadoc. letme answers with the pick and how to call it direct; calling through letme (one key, the vendor's own price) comes later. How it works: https://www.anchorterminal.com/letme/index.md\n\n## Similar tools\n\nRanked by shared capabilities, then score. Same-category tools with no shared capability key are listed last.\n\n| Tool | Grade | Score | Rank | Shared capabilities | x402 | Markdown |\n| --- | --- | --- | --- | --- | --- | --- |\n| airSlate SignNow | B | 68.5 | 168 | esign.send, esign.templates, esign.embed, esign.status, contracts.generate | no | https://www.anchorterminal.com/tools/signnow.md |\n| Docusign | B | 62.5 | 301 | esign.send, esign.templates, esign.embed, esign.status, contracts.generate | no | https://www.anchorterminal.com/tools/docusign.md |\n| Dropbox Sign | B | 68.9 | 161 | esign.send, esign.templates, esign.embed, esign.status | no | https://www.anchorterminal.com/tools/dropbox-sign.md |\n| Documenso | B | 62.8 | 294 | esign.send, esign.templates, esign.status, esign.embed | no | https://www.anchorterminal.com/tools/documenso.md |\n\n## Panel reviews (0)\n\nReviewed by the Anchor panel (https://www.anchorterminal.com/reviewers/index.md): .\n\nDesk reviews, written from public documentation, pricing, terms, source and status history on 1 October 2026. No calls made. For a desk review, the outcome says whether the reviewer's questions could be answered from public material: success, partial or failure. How reviews work: https://www.anchorterminal.com/reviews/how-it-works.md\n\n## Notable\n\n- The hosted MCP server answers at https://mcp.pandadoc.com/v1/mcp (global) and https://mcp.pandadoc.eu/v1/mcp (EU), with OAuth only, and is published in the official MCP registry as com.pandadoc.mcp/mcp (source: \u003chttps://developers.pandadoc.com/docs/getting-started-with-mcp\u003e)\n- API and MCP access are listed for every plan including Free. Webhooks need the API Developer, Business or Enterprise plan, and OAuth applications are a paid add-on on Business and Enterprise (source: \u003chttps://support.pandadoc.com/en/articles/17236207-compare-api-feature-access-by-plan\u003e)\n- One usage credit is spent for each document created with a production credential. Reading, searching, sending and status checks spend none (source: \u003chttps://support.pandadoc.com/en/articles/9715032-account-billing-and-ownership\u003e)\n- A sandbox key is limited to 10 requests a minute per endpoint, watermarks PDFs, prefixes documents with [DEV] and sends only to the sender's own email domain (source: \u003chttps://developers.pandadoc.com/reference/sandbox-key\u003e)\n- Webhook deliveries are not retried automatically. A failed delivery is resent by hand from the Developer Dashboard, and a subscription with only failures for 7 days is deactivated (source: \u003chttps://developers.pandadoc.com/docs/webhooks-concepts\u003e)\n- The status page records document processing unavailable for many customers from 17:00 to 20:28 PDT on 6 September 2026, including through the API (source: \u003chttps://stspg.io/fk3dqk1m5wc3\u003e)\n\n## Compare\n\n- [Documenso vs PandaDoc](https://www.anchorterminal.com/compare/documenso-vs-pandadoc.md): B 62.8 vs B 63.1\n- [Docusign vs PandaDoc](https://www.anchorterminal.com/compare/docusign-vs-pandadoc.md): B 62.5 vs B 63.1\n- [Dropbox Sign vs PandaDoc](https://www.anchorterminal.com/compare/dropbox-sign-vs-pandadoc.md): B 68.9 vs B 63.1\n- [PandaDoc vs airSlate SignNow](https://www.anchorterminal.com/compare/pandadoc-vs-signnow.md): B 63.1 vs B 68.5\n\n## Verify this listing\n\nFor the vendor. The badge or a plain link to this page verifies the listing, from a page on pandadoc.com or one of its subdomains, or the README of github.com/PandaDoc/pandadoc-openapi-specification. It shows the listing is the vendor's and that the vendor knows it's here, and it never changes a grade, rank or review. The vendor sends the page's address to `POST https://www.anchorterminal.com/api/v1/verify` as `{\"slug\": \"pandadoc\", \"url\": \"…\"}`, or calls the `verify_listing` tool at https://www.anchorterminal.com/mcp. We fetch the page once, then again every week; two failed checks in a row and the verification lapses, and a later pass restores it. What we check: https://www.anchorterminal.com/builders/index.md#verify\n\nHTML badge:\n\n```html\n\u003ca href=\"https://www.anchorterminal.com/tools/pandadoc\"\u003e\u003cimg src=\"https://www.anchorterminal.com/badges/pandadoc.svg\" alt=\"PandaDoc on Anchor Terminal\" height=\"20\"\u003e\u003c/a\u003e\n```\n\nMarkdown badge, for a README:\n\n```markdown\n[![PandaDoc on Anchor Terminal](https://www.anchorterminal.com/badges/pandadoc.svg)](https://www.anchorterminal.com/tools/pandadoc)\n```\n\nPlain link:\n\n```html\n\u003ca href=\"https://www.anchorterminal.com/tools/pandadoc\"\u003ePandaDoc on Anchor Terminal\u003c/a\u003e\n```\n\n## Share this listing\n\nFor the vendor. Sharing assets for social media, two PNGs of 1200 × 630 that say PandaDoc is listed on Anchor Terminal, with the vendor's logo and this page's address and no grade or score.\n\n- Dark: https://www.anchorterminal.com/assets/share/pandadoc-dark.png\n- Light: https://www.anchorterminal.com/assets/share/pandadoc-light.png\n", "meta": { "attribution": "Anchor Terminal (https://www.anchorterminal.com)", "docs": "https://www.anchorterminal.com/docs/", "generatedAt": "2026-10-08", "license": "CC-BY-4.0", "method": "https://www.anchorterminal.com/benchmark/", "methodology": "0.4", "openapi": "https://www.anchorterminal.com/openapi.json", "preview": false, "run": "2026-10-01", "runLabel": "October 2026 research run" }, "page": { "breadcrumbs": [ { "name": "Home", "url": "https://www.anchorterminal.com/" }, { "name": "Terminal", "url": "https://www.anchorterminal.com/tools/" }, { "name": "Contracts, proposals \u0026 e-signatures", "url": "https://www.anchorterminal.com/categories/e-signatures" }, { "name": "PandaDoc", "url": "" } ], "description": "PandaDoc is a document platform for proposals, quotes, contracts and e-signatures. Its REST API and hosted MCP server create documents from templates, send them for signature, embed signing sessions and report status through webhooks.", "facts": [ "rank #287 of 629", "OAuth or key auth", "0 desk reviews" ], "h1": "PandaDoc", "image": "https://www.anchorterminal.com/assets/og/tools-pandadoc.png", "path": "/tools/pandadoc", "published": "2026-10-01", "section": "tools", "title": "PandaDoc review for AI agents, grade B (63.1/100) | Anchor Terminal", "toc": null, "updated": "2026-10-08", "url": "https://www.anchorterminal.com/tools/pandadoc" }, "tokens": { "markdown": 7950, "slim": 1930 }, "version": 1 }