{ "data": { "similar": [ { "grade": "BB", "json": "https://www.anchorterminal.com/tools/zeroclaw.json", "name": "ZeroClaw", "score": 70.2, "shared": [ "assistant.proactive", "assistant.messaging", "assistant.memory", "assistant.accounts" ], "slug": "zeroclaw" }, { "grade": "B", "json": "https://www.anchorterminal.com/tools/nanoclaw.json", "name": "NanoClaw", "score": 68.3, "shared": [ "assistant.proactive", "assistant.messaging", "assistant.memory", "assistant.accounts" ], "slug": "nanoclaw" }, { "grade": "B", "json": "https://www.anchorterminal.com/tools/hermes-agent.json", "name": "Hermes Agent", "score": 67.9, "shared": [ "assistant.proactive", "assistant.messaging", "assistant.accounts", "assistant.memory" ], "slug": "hermes-agent" }, { "grade": "B", "json": "https://www.anchorterminal.com/tools/openclaw.json", "name": "OpenClaw", "score": 67.1, "shared": [ "assistant.proactive", "assistant.messaging", "assistant.accounts", "assistant.memory" ], "slug": "openclaw" }, { "grade": "B", "json": "https://www.anchorterminal.com/tools/ironclaw.json", "name": "IronClaw", "score": 66.7, "shared": [ "assistant.proactive", "assistant.messaging", "assistant.accounts", "assistant.memory" ], "slug": "ironclaw" }, { "grade": "B", "json": "https://www.anchorterminal.com/tools/nanobot.json", "name": "nanobot", "score": 62.4, "shared": [ "assistant.proactive", "assistant.messaging", "assistant.memory", "assistant.accounts" ], "slug": "nanobot" } ], "tool": { "slug": "instinct", "name": "Instinct", "vendor": "Spear Street Technology, Inc.", "vendorUrl": "https://instinct.com", "kind": "platform", "category": "personal-assistants", "summary": "Hosted personal assistant from Spear Street Technology, Inc., trading as Instinct, that a person texts or calls. It acts in connected accounts such as Google Workspace and on websites, including purchases and bookings.", "url": "https://www.anchorterminal.com/tools/instinct", "markdownUrl": "https://www.anchorterminal.com/tools/instinct.md", "slimMarkdownUrl": "https://www.anchorterminal.com/tools/instinct.min.md", "jsonUrl": "https://www.anchorterminal.com/api/v1/tools/instinct.json", "license": "Proprietary service under Instinct's Terms of Service, which grant personal use only", "transports": [], "packages": [], "auth": "mixed", "authNotes": "A person signs in at app.instinct.com with a phone number and a one-time passcode sent by text. The terms also allow an account linked to Apple, Facebook or Google. Google Workspace is connected through Google's APIs and can be revoked in settings or by asking the assistant. The owner may also give the assistant usernames and passwords for other sites. No API key, token or other credential for a program was found (https://instinct.com/legal/sms-terms.html; https://instinct.com/terms; https://instinct.com/privacy-policy).", "pricing": "paid", "pricingNotes": "No price is published. The terms say fees may apply to certain functions, are charged in US dollars to a card through a payment processor and are non-refundable. Whether any use is free was not established, and sign-up may put a person on a waiting list (https://instinct.com/terms, section 4; https://instinct.com/legal/sms-terms.html, checked 2026-10-12).", "priceSummary": "Paid", "where": "local", "x402": { "level": "no", "evidence": "No x402, MPP or L402 on the home page, terms or privacy policy, and no API was found (checked 2026-10-12).", "endpoints": [] }, "toolCount": null, "popularity": { "githubStars": null, "npmWeekly": null, "pypiWeekly": null, "asOf": "2026-10-12" }, "capabilities": [ "assistant.proactive", "assistant.messaging", "assistant.accounts", "assistant.memory" ], "tags": [ "hosted", "closed-source", "sms", "voice-call", "google-workspace", "computer-use", "waitlist", "no-public-pricing", "no-api", "security-txt", "trains-on-data-by-default" ], "graded": true, "anchor": { "graded": true, "score": 11.4, "grade": "F", "agentReady": false, "rank": 984, "ranked": true, "rankOf": 986, "categoryRank": 20, "methodology": "0.4", "run": "2026-10-01", "scores": { "ergonomics": 5, "maintenance": 3, "payments": 0, "reliability": 5, "schema": 3, "security": 25, "transparency": 51 }, "pending": [ "performance", "tasks" ], "breakdown": [ { "key": "reliability", "name": "Reliability", "weight": 16, "effectiveWeight": 20, "score": 5, "points": 1, "reason": "Read as a hosted service. No status page is linked from the home page, terms or privacy policy (0), so there is no incident record to read (0). No rate or usage limits are published (0), and nothing on retries or overload (0). No SLA was found, and the terms supply the service as is and as available and say access may be interrupted (0). The service is live with a sign-in and no beta label on the pages read, but the SMS terms describe a waiting list when it is at capacity and nothing declares general availability (5 of 10)." }, { "key": "performance", "name": "Performance", "weight": 10, "effectiveWeight": 0, "pending": true, "points": 0, "reason": "Pending. Latency is measured per call by our probes, which haven't run yet, so this run doesn't score it. Its weight is shared across the assessed categories until the first probe window closes." }, { "key": "schema", "name": "Schema \u0026 documentation", "weight": 13, "effectiveWeight": 16.25, "score": 3, "points": 0.49, "reason": "Instinct publishes no API, MCP server or other interface a program can call, so there is no machine-readable contract (0). `/llms.txt` answers with the web app's page, not a text file (0). The public description is five sentences on the home page plus the legal documents, which say what the assistant may do and with which accounts (3 of 20). No typed inputs (0), no examples or documented errors (0), and no versioning or changelog (0)." }, { "key": "ergonomics", "name": "Agent ergonomics", "weight": 13, "effectiveWeight": 16.25, "score": 5, "points": 0.81, "reason": "There is no programmatic interface to size, page, retry or annotate, so the first four lines score 0. The owner needs no client or syntax, since requests go by text message or phone call in plain language, and there is no SDK (5 of 15)." }, { "key": "security", "name": "Security \u0026 auth", "weight": 14, "effectiveWeight": 17.5, "score": 25, "points": 4.38, "reason": "The owner signs in with a one-time passcode sent by text, and no second factor is described. Google Workspace is connected through Google's APIs and can be revoked, but the access listed spans Calendar, Gmail, Drive, Docs, Sheets, Slides and Tasks with no scopes published, and the privacy policy says the owner may hand over usernames, passwords and card details, with storage not described (10 of 30). The terms say confirmation requirements may apply to certain actions, with no list, no setting described and no warranty, while the assistant may make purchases and accept third-party terms for the owner (4 of 20). The privacy policy names misleading instructions from third parties as a risk and asks the owner to review actions, with no mitigation described (3 of 15). The terms refer to records of actions in the service and say they may not always be accurate (4 of 15). security.txt is valid until 18 February 2027 with a contact address and no policy. No bounty, certification or published advisory was found. The policy commits to Google's Limited Use requirements (4 of 20)." }, { "key": "payments", "name": "Payments \u0026 pricing", "weight": 10, "effectiveWeight": 12.5, "score": 0, "points": 0, "reason": "No x402, MPP or L402 (0). No price is published. The terms say only that fees may apply to certain functions and are non-refundable (0). A free tier or trial without a card was not established from the public pages (0). A person signs in with a phone number in a browser and may be placed on a waiting list (0)." }, { "key": "tasks", "name": "Task success", "weight": 10, "effectiveWeight": 0, "pending": true, "points": 0, "reason": "Pending. Task success needs the category task suites run through each tool, which haven't run yet, so this run doesn't score it. Its weight is shared across the assessed categories until then. A data provider's data-quality score is published on its listing now and becomes half of this category when it's scored." }, { "key": "maintenance", "name": "Maintenance \u0026 community", "weight": 7, "effectiveWeight": 8.75, "score": 3, "points": 0.26, "reason": "No changelog, release notes or dated product announcement was found, so recency scores 0 and there are no dated entries in the last 90 days (0). The newest dated documents are the terms and privacy policy of 26 August 2026, which are legal revisions, not releases. Support and privacy email addresses are published, with no community channel or public tracker found (3 of 15). No SDK, package or registry entry (0), and no package to assess (0)." }, { "key": "transparency", "name": "Transparency \u0026 trust", "weight": 7, "effectiveWeight": 8.75, "score": 51, "points": 4.46, "note": "editorial 30, provenance 72", "reason": "Closed service with published terms of 26 August 2026 that name the legal entity and cover the assistant, the apps and the website (15 of 30). The privacy policy says what is collected from Google Workspace, that customer content trains AI models unless the owner opts out, that Workspace data and Vault material are excluded, and how indexed data is deleted. It gives no retention period, no DPA was found, and the terms say the company may but need not delete materials when an account is deleted, which sits uneasily with the policy's deletion route (12 of 30). No deprecation policy. The terms let the vendor change or remove any part of the service at any time (0 of 20). Recipients are given by category (AI model providers, a payment processor, hosting) with no names, and the terms say the service is operated in the United States (3 of 20)." } ], "assessment": { "date": "2026-10-12", "basis": "public evidence", "confidence": "low", "notes": { "ergonomics": "There is no programmatic interface to size, page, retry or annotate, so the first four lines score 0. The owner needs no client or syntax, since requests go by text message or phone call in plain language, and there is no SDK (5 of 15).", "maintenance": "No changelog, release notes or dated product announcement was found, so recency scores 0 and there are no dated entries in the last 90 days (0). The newest dated documents are the terms and privacy policy of 26 August 2026, which are legal revisions, not releases. Support and privacy email addresses are published, with no community channel or public tracker found (3 of 15). No SDK, package or registry entry (0), and no package to assess (0).", "payments": "No x402, MPP or L402 (0). No price is published. The terms say only that fees may apply to certain functions and are non-refundable (0). A free tier or trial without a card was not established from the public pages (0). A person signs in with a phone number in a browser and may be placed on a waiting list (0).", "reliability": "Read as a hosted service. No status page is linked from the home page, terms or privacy policy (0), so there is no incident record to read (0). No rate or usage limits are published (0), and nothing on retries or overload (0). No SLA was found, and the terms supply the service as is and as available and say access may be interrupted (0). The service is live with a sign-in and no beta label on the pages read, but the SMS terms describe a waiting list when it is at capacity and nothing declares general availability (5 of 10).", "schema": "Instinct publishes no API, MCP server or other interface a program can call, so there is no machine-readable contract (0). `/llms.txt` answers with the web app's page, not a text file (0). The public description is five sentences on the home page plus the legal documents, which say what the assistant may do and with which accounts (3 of 20). No typed inputs (0), no examples or documented errors (0), and no versioning or changelog (0).", "security": "The owner signs in with a one-time passcode sent by text, and no second factor is described. Google Workspace is connected through Google's APIs and can be revoked, but the access listed spans Calendar, Gmail, Drive, Docs, Sheets, Slides and Tasks with no scopes published, and the privacy policy says the owner may hand over usernames, passwords and card details, with storage not described (10 of 30). The terms say confirmation requirements may apply to certain actions, with no list, no setting described and no warranty, while the assistant may make purchases and accept third-party terms for the owner (4 of 20). The privacy policy names misleading instructions from third parties as a risk and asks the owner to review actions, with no mitigation described (3 of 15). The terms refer to records of actions in the service and say they may not always be accurate (4 of 15). security.txt is valid until 18 February 2027 with a contact address and no policy. No bounty, certification or published advisory was found. The policy commits to Google's Limited Use requirements (4 of 20).", "transparency": "Closed service with published terms of 26 August 2026 that name the legal entity and cover the assistant, the apps and the website (15 of 30). The privacy policy says what is collected from Google Workspace, that customer content trains AI models unless the owner opts out, that Workspace data and Vault material are excluded, and how indexed data is deleted. It gives no retention period, no DPA was found, and the terms say the company may but need not delete materials when an account is deleted, which sits uneasily with the policy's deletion route (12 of 30). No deprecation policy. The terms let the vendor change or remove any part of the service at any time (0 of 20). Recipients are given by category (AI model providers, a payment processor, hosting) with no names, and the terms say the service is operated in the United States (3 of 20)." }, "sources": [ { "what": "home page", "url": "https://instinct.com/", "seen": "2026-10-12" }, { "what": "Terms of Service, revised 26 August 2026", "url": "https://instinct.com/terms", "seen": "2026-10-12" }, { "what": "Privacy Policy, revised 26 August 2026", "url": "https://instinct.com/privacy-policy", "seen": "2026-10-12" }, { "what": "Acceptable Use Policy, revised 20 August 2026", "url": "https://instinct.com/acceptable-use-policy", "seen": "2026-10-12" }, { "what": "SMS/Text Messaging Terms, revised 17 August 2026", "url": "https://instinct.com/legal/sms-terms.html", "seen": "2026-10-12" }, { "what": "SMS/Text Messaging Privacy Statement, revised 6 July 2026", "url": "https://instinct.com/legal/sms-privacy.html", "seen": "2026-10-12" }, { "what": "robots.txt, allows all agents", "url": "https://instinct.com/robots.txt", "seen": "2026-10-12" }, { "what": "security.txt", "url": "https://instinct.com/.well-known/security.txt", "seen": "2026-10-12" }, { "what": "sitemap, one address (the home page)", "url": "https://instinct.com/sitemap.xml", "seen": "2026-10-12" }, { "what": "llms.txt request, answered with the web app's page", "url": "https://instinct.com/llms.txt", "seen": "2026-10-12" }, { "what": "RDAP record for instinct.com", "url": "https://rdap.verisign.com/com/v1/domain/instinct.com", "seen": "2026-10-12" }, { "what": "MCP registry search for instinct, no entry tied to the vendor", "url": "https://registry.modelcontextprotocol.io/v0/servers?search=instinct", "seen": "2026-10-12" } ], "openQuestions": [ "Kind is `platform`. The briefs define no kind for a personal assistant, and they give `platform` for a web, desktop or phone app, which is how Poke is recorded. Instinct has no API, so `http-api` does not apply. Graded as a hosted service.", "Instinct has no interface an outside program can call. The files were written because the category covers hosted assistants reached by text, but Schema, Ergonomics, Payments and Maintenance are near 0 for lack of any public page to score, and the listing may be better held.", "The address in the lead is right and the product is a personal assistant. The lead's description matches the home page read on 2026-10-12. It said the assistant is started by text from the website. The home page button named Text Instinct links to the sign-in at app.instinct.com.", "`pricing` is recorded as `paid` because the terms describe fees and the policy describes card payments. No price is published, and whether a free tier exists was not established.", "`assistant.proactive` rests on the privacy policy calling the assistant autonomous and on its mention of suggestions. `assistant.memory` rests on the policy's wording about indexing connected data and drawing on earlier interactions. Neither is described in product documentation.", "The terms (section 6) forbid automation software, robots, scrapers and benchmarking and limit use to personal use. Recorded as a fact with no deduction. It matters before any probe is run.", "unchecked: the signed-in app at app.instinct.com, including the sign-in page, settings and workspace pages, which are script-drawn. Approval controls, the action log, the Vault, the list of connectable services and any price shown after sign-in were not read.", "unchecked: which model suppliers, hosting company and payment processor see the content. None is named on the pages read. A response header from app.instinct.com permits scripts from Cloudflare, Duffel and Evervault, which is a hint and not a statement of who processes data.", "unchecked: Google OAuth scopes, where tokens, passwords and card details are stored, and whether they are encrypted.", "unchecked: retention periods and what account deletion removes. The policy and the terms differ on whether materials are deleted.", "unchecked: the Mac OS and mobile apps. No app store link appears on the pages read, so their existence rests on the terms and privacy policy.", "unchecked: a GitHub organisation or package for the vendor. A search for Spear Street Technology returned none, and the many accounts with instinct in the name could not be tied to it. The MCP registry entries matching instinct belong to other publishers.", "unchecked: security advisories and incidents. None is published on the vendor's pages and no security page exists to carry one.", "instinct.com/robots.txt answered 200 and allows every agent. app.instinct.com/robots.txt answered with the app's page, read as no rules, and nothing else was requested from that host. rdap.verisign.com answered 400 and api.github.com and registry.modelcontextprotocol.io 404 to the robots.txt request, read as no rules." ] }, "negative": 0, "verdict": "The terms and privacy policy are specific about connected accounts, model training and the risks of autonomous actions, and security.txt is valid. No price, documentation, status page, changelog or programmatic interface is published, and customer content trains AI models unless the owner opts out.", "bestFor": "A consumer assistant for one adult who wants errands done by text or phone call, such as bill disputes, gifts, groceries, appointments and travel, and who accepts that it acts and spends as their agent.", "strengths": [ "The privacy policy lists the Google Workspace products accessed and says that data is not used to train or improve AI models", "Training on customer content has an opt-out at app.instinct.com/settings, and material placed in the Vault is excluded from training", "Indexed data from connected services can be deleted at app.instinct.com/workspace, and Google access revoked in settings or by asking the assistant", "security.txt is valid until 18 February 2027 and names a contact address", "The privacy policy states the risks of unintended payments, unintended messages and misleading instructions from third parties" ], "weaknesses": [ "No price is published. The terms say fees may apply to certain functions, are charged in US dollars and are non-refundable", "No documentation, API, MCP server, status page or changelog was found on instinct.com", "Customer content trains the vendor's AI models by default, and content flagged for safety review may be used after an opt-out", "The terms appoint the assistant as the owner's agent to make purchases and accept third-party terms, and leave responsibility for every action with the owner", "The owner may hand over usernames, passwords and card details. Where they are stored is not stated", "The terms forbid bots, scrapers and benchmarking, and limit the service to personal use" ], "agentNotes": [ "Do not plan on calling Instinct from a program. No API, MCP server or key was found, and the terms forbid automation software and benchmarking", "A person signs in at app.instinct.com with a phone number and a one-time code by text, and may wait for a place when the service is at capacity", "Tell the owner to opt out of model training at app.instinct.com/settings before connecting mail or files, since training is on by default", "Disconnecting an account does not delete what was indexed from it. Delete that data at app.instinct.com/workspace", "Treat purchases and bookings as final. The terms say actions may not be reversible and that confirmation controls are not guaranteed" ], "metrics": { "kind": "remote", "measured": false }, "reviewCount": 0, "avgRating": 0, "history": [ { "basis": "public evidence", "confidence": "low", "grade": "F", "methodology": "0.4", "pending": [ "performance", "tasks" ], "run": "2026-10-01", "runLabel": "October 2026 research run", "score": 11.4 } ], "editorialScores": { "ergonomics": 5, "maintenance": 3, "payments": 0, "reliability": 5, "schema": 3, "security": 25, "transparency": 30 }, "provenanceScore": 72 }, "connect": {}, "letme": { "capability": "https://letme.dev/assistant.proactive", "tool": "https://letme.dev/instinct" }, "notable": [ "The home page says Instinct can be texted or called and can use a phone and a computer as a person does, with examples of disputing a bill, sending gifts, ordering groceries, booking doctor's appointments and planning a trip (https://instinct.com/)", "The terms and privacy policy, both revised 26 August 2026, name Spear Street Technology, Inc. d/b/a Instinct and cover the website, a Mac OS app and mobile apps (https://instinct.com/terms; https://instinct.com/privacy-policy)", "Linking Google Workspace gives access to Google Calendar, Gmail, Drive, Docs, Sheets, Slides and Tasks. The policy commits to Google's Limited Use requirements and says this data is not used to evaluate, train or improve AI models (https://instinct.com/privacy-policy)", "The privacy policy says the owner may give the assistant card details and usernames and passwords for third-party accounts so it can sign in for them (https://instinct.com/privacy-policy)", "Under the terms the owner appoints the service as their agent to enter agreements and transactions and to accept third-party terms, and the owner, not Instinct, is the buyer in any purchase (https://instinct.com/terms, section 3)", "The terms say safeguards and confirmation requirements may apply to certain actions, without a warranty that they prevent unintended ones, and that records of actions may not always be accurate (https://instinct.com/terms, section 3)", "Inputs and outputs may be used to train AI models unless the owner opts out at app.instinct.com/settings. Content flagged for safety review may still be used, and Vault material is never used for training (https://instinct.com/terms, section 3; https://instinct.com/privacy-policy)", "Disconnecting a connected service does not delete indexed data. Deletion is requested at app.instinct.com/workspace (https://instinct.com/privacy-policy)", "On account deletion the terms say the company may delete the owner's materials and is not obliged to (https://instinct.com/terms, section 11)", "Information is disclosed to third-party AI model providers, a payment processor and the third parties the assistant deals with. None is named (https://instinct.com/privacy-policy)", "Sign-in is by one-time passcode sent by text, and people who sign up while the service is at capacity get a welcome text from their assigned Instinct number when a place opens (https://instinct.com/legal/sms-terms.html)", "The terms forbid automation software, robots and scrapers, use for benchmarking and anything beyond personal use (https://instinct.com/terms, section 6)", "The terms require users to be 18 or older, cap liability at the greater of $100 or six months of fees, and send disputes to JAMS arbitration with a 30-day opt-out (https://instinct.com/terms, sections 1, 9 and 10)" ], "area": "frameworks", "details": [ { "label": "Channels", "value": "Text message and phone call, per the home page. The policies also name a web app at app.instinct.com, a Mac OS app and mobile apps. No other messaging app is named (https://instinct.com/; https://instinct.com/privacy-policy)" }, { "label": "Acts without asking", "value": "The privacy policy calls the assistant autonomous and says it may deal with third parties and make payments for the owner. The terms say confirmation requirements may apply to certain actions, with no list and no warranty. No approval setting is described on the public pages (https://instinct.com/terms; https://instinct.com/privacy-policy)" }, { "label": "Accounts", "value": "Google Workspace (Calendar, Gmail, Drive, Docs, Sheets, Slides, Tasks) through Google's APIs, with scopes not listed. Other sites by username and password the owner supplies, and purchases with the owner's payment method. Credential storage is not described (https://instinct.com/privacy-policy)" }, { "label": "Memory and deletion", "value": "Data from connected services is copied and indexed, and suggestions draw on earlier interactions. Indexed data is deleted at app.instinct.com/workspace and Google data by deleting the account. No retention period is stated (https://instinct.com/privacy-policy; https://instinct.com/terms)" }, { "label": "Where it runs", "value": "On the vendor's servers, operated in the United States per the terms. Third-party large language models are used and their suppliers are not named (https://instinct.com/terms, sections 8 and 11; https://instinct.com/privacy-policy)" }, { "label": "Training", "value": "On by default for inputs, outputs and usage data, with an opt-out at app.instinct.com/settings that applies from then on. Google Workspace data and Vault material are excluded (https://instinct.com/privacy-policy; https://instinct.com/terms)" }, { "label": "Price", "value": "Not published. The terms say fees may apply to certain functions, in US dollars, charged to a card through a payment processor, and non-refundable (https://instinct.com/terms, section 4)" }, { "label": "Sign-up", "value": "Phone number and a one-time passcode by text at app.instinct.com, or a linked Apple, Facebook or Google account per the terms. A waiting list applies when the service is at capacity (https://instinct.com/legal/sms-terms.html; https://instinct.com/terms)" }, { "label": "Programmatic access", "value": "None found. No API, MCP server, SDK, documentation or llms.txt on instinct.com. The address `/llms.txt` answers with the web app's page" }, { "label": "Security contact", "value": "security.txt names support@instinct.com and expires 18 February 2027. No disclosure policy, bounty or certification was found (https://instinct.com/.well-known/security.txt)" }, { "label": "Operator", "value": "Spear Street Technology, Inc. d/b/a Instinct. California law governs the terms, with courts in San Francisco where arbitration does not apply (https://instinct.com/terms)" } ], "provenance": { "legalEntity": "Spear Street Technology, Inc. d/b/a Instinct", "domain": "instinct.com", "domainRegistered": "1997-05-20", "endpointOnVendorDomain": true, "terms": "https://instinct.com/terms", "privacy": "https://instinct.com/privacy-policy", "statusPage": "", "changelog": "", "securityTxt": "valid", "checked": "2026-10-12", "notes": [ "The Terms of Service and Privacy Policy, both last revised 26 August 2026, name Spear Street Technology, Inc. d/b/a Instinct. No postal address is given on the pages read. The terms are governed by California law with San Francisco courts.", "The terms cover the website, its subdomains and the apps, so they govern the assistant itself and are not website-only terms. An Acceptable Use Policy (20 August 2026), SMS/Text Messaging Terms (17 August 2026) and an SMS/Text Messaging Privacy Statement (6 July 2026) supplement them.", "instinct.com/.well-known/security.txt gives Contact support@instinct.com, Expires 2027-02-18 and a Canonical line. It has no Policy line.", "RDAP at Verisign gives a registration date of 1997-05-20 for instinct.com, NameCheap, Inc. as registrar and a last change on 2 September 2026. The domain is older than the product's 2026 legal documents, so its age says little about the vendor.", "No status page and no changelog are linked from the home page, the terms or the privacy policy.", "The sign-in and the web app are at app.instinct.com, on the vendor's domain. The home page gives comms[at]instinct[dot]com as a contact." ], "score": 72, "checks": [ { "check": "Legal entity named", "value": "Spear Street Technology, Inc. d/b/a Instinct", "points": 20, "max": 20, "state": "ok" }, { "check": "Domain age", "value": "instinct.com, registered 1997-05-20 (29 years)", "points": 15, "max": 15, "state": "ok" }, { "check": "Endpoint on the vendor's domain", "value": "instinct.com", "points": 15, "max": 15, "state": "ok" }, { "check": "Terms of service", "value": "read, states 6 of the 7 things a reader expects, and has 2 clauses that cost points", "points": 5.1, "max": 10, "state": "part" }, { "check": "Privacy policy", "value": "read, states 4 of the 8 things a reader expects", "points": 7, "max": 10, "state": "part" }, { "check": "Status page", "value": "not found", "points": 0, "max": 10, "state": "no" }, { "check": "Changelog", "value": "not found", "points": 0, "max": 10, "state": "no" }, { "check": "security.txt", "value": "valid", "points": 10, "max": 10, "state": "ok" } ], "policies": [ { "kind": "terms", "url": "https://instinct.com/terms", "state": "read", "readAt": "2026-10-12", "statedDate": "2026-08-26", "words": 7678, "points": 5.1, "max": 10, "expected": [ { "key": "terms.date", "label": "Gives the date it was last updated", "found": true, "quote": "Last revised on August 26, 2026", "says": "Last updated 2026-08-26" }, { "key": "terms.law", "label": "Names the governing law or courts", "found": true, "quote": "These Terms are governed by the laws of the State of California, without regard to conflict of laws rules, and the proper venue for any disputes arising out of or relating to any of the same will be the arbitration venue set forth above, or if arbitration does not apply, then the state and federal courts located in Sa…", "says": "The law of the State of California, with disputes in the courts of San Francisco, California" }, { "key": "terms.liability", "label": "States a limit on its liability", "found": true, "quote": "THE COMPANY ENTITIES' TOTAL LIABILITY TO YOU FOR ANY DAMAGES FINALLY AWARDED SHALL NOT EXCEED THE GREATER OF ONE HUNDRED DOLLARS ($100.00), OR THE AMOUNT YOU PAID THE COMPANY ENTITIES FOR THE SERVICES, IF ANY, IN THE PAST SIX (6) MONTHS GIVING RISE TO THE CLAIM.", "says": "Capped at the greater of $100.00 and the fees paid in the 6 months before the claim" }, { "key": "terms.termination", "label": "Says how the agreement or account can be ended", "found": true, "quote": "Additionally, the Company may suspend, disable, or delete your Account and/or the Services (or any part of the foregoing) with or without notice, for any or no reason." }, { "key": "terms.changes", "label": "Says how changes to the terms are announced", "found": true, "quote": "The updated Terms will be effective as of the time of posting, or such later date as may be specified in the updated Terms.", "says": "Changes are posted, with no other notice named" }, { "key": "terms.use", "label": "Lists what users may not do", "found": true, "quote": "You may not allow anyone else to use your Account." }, { "key": "terms.sla", "label": "Refers to a service level or uptime commitment", "found": false } ], "toKnow": [ { "key": "training.optout", "label": "Says it may use customer content to train or improve models, and gives an opt-out", "found": true, "quote": "You agree that we may use Materials to develop, provide, maintain and improve the Services and our other products and services, including training AI models, and for any purpose specified in our Privacy Notice, subject to your opt-out rights and Vault materials as outlined below." }, { "key": "terms.automated", "label": "Restricts automated access", "found": true, "quote": "use automation software (bots), hacks, modifications (mods) or any other unauthorized third-party software designed to modify the Services;", "costsPoints": true }, { "key": "terms.benchmark", "label": "Restricts benchmarking or competitive use", "found": true, "quote": "use the Services for benchmarking purposes, to create or develop any competing products or services or to improve or train other AI models, tools or technologies;", "costsPoints": true }, { "key": "terms.cutoff", "label": "Says access can be ended without notice or for any reason", "found": true, "quote": "Additionally, the Company may suspend, disable, or delete your Account and/or the Services (or any part of the foregoing) with or without notice, for any or no reason." }, { "key": "terms.arbitration", "label": "Requires arbitration or waives class actions", "found": true, "quote": "Any arbitration under these Terms will take place on an individual basis – class arbitrations and class actions are not permitted." } ], "notes": [ { "date": "2026-10-08", "text": "The user appoints the Services as an agent that can enter agreements and transactions with third parties, and those commitments bind the user.", "quote": "Any such agreements or commitments shall be binding on you as if entered into directly by you." }, { "date": "2026-10-08", "text": "The Terms permit use of the Services for personal use only.", "quote": "We hereby permit you to use the Services for your personal use only, provided that you comply with these Terms in connection with all such use." }, { "date": "2026-10-08", "text": "After a user opts out of model training, Instinct may still train on Materials that are flagged for safety review.", "quote": "Even if you opt out, we may still use your Materials for AI model training when your Materials are flagged for safety review to improve our ability to detect harmful content, enforce our policies or advance our safety research." } ] }, { "kind": "privacy", "url": "https://instinct.com/privacy-policy", "state": "read", "readAt": "2026-10-12", "statedDate": "2026-08-26", "words": 2701, "points": 7, "max": 10, "expected": [ { "key": "privacy.date", "label": "Gives the date it was last updated", "found": true, "quote": "Last revised on August 26, 2026", "says": "Last updated 2026-08-26" }, { "key": "privacy.collected", "label": "Says what personal data is collected", "found": true, "quote": "If we make material changes to how we use or disclose information we collect, we will use reasonable efforts to notify you (such as by emailing you at the last email address you provided us) and will take additional steps as required by applicable law." }, { "key": "privacy.retention", "label": "Says how long data is kept", "found": false }, { "key": "privacy.processors", "label": "Says who else receives the data", "found": true, "quote": "In addition to the specific uses described below, we may use certain information that we collect to provide, develop, and improve the Services, including to understand your requests, plan and complete tasks on your behalf (which may include engaging third parties on your behalf), generate responses and provide you wit…" }, { "key": "privacy.sale", "label": "Says whether personal data is sold or shared for advertising", "found": false }, { "key": "privacy.rights", "label": "Says what rights people have over their data", "found": false }, { "key": "privacy.contact", "label": "Gives a privacy contact", "found": true, "quote": "Should you have any questions about our privacy practices or this Privacy Policy, please email us at privacy@instinct.com.", "says": "privacy@instinct.com" }, { "key": "privacy.transfers", "label": "Says where data is transferred or stored", "found": false } ], "toKnow": [ { "key": "training.optout", "label": "Says it may use customer content to train or improve models, and gives an opt-out", "found": true, "quote": "As described above, we use certain information collected through your use of the Services, including as described in this section, to develop and improve our products and technologies, including to evaluate, fine-tune, and train the AI models that power our products and technology." } ], "notes": [ { "date": "2026-10-08", "text": "Disconnecting a third-party integration does not delete the data already collected from it, and deletion is requested separately in the workspace settings.", "quote": "Please note that disconnecting a third-party integration does not automatically delete data collected from that integration." }, { "date": "2026-10-08", "text": "The policy states that the assistant may take unintended actions, including payments or messages to outside parties, and may meet third parties whose instructions are meant to influence autonomous agents.", "quote": "These include the possibility of unintended actions (including unintended payments or communications to outside parties), incorrect or incomplete outputs, and interactions with third parties who may include misleading instructions intended to influence autonomous agents." }, { "date": "2026-10-08", "text": "Information received from Google Workspace APIs is not used to evaluate, fine-tune, train or improve AI models, or for serving ads.", "quote": "We do not use information received from Google Workspace APIs to evaluate, fine-tune, train, or improve AI models, or for serving ads, including retargeting, personalized or interested-based advertising." } ] } ] }, "pageJsonUrl": "https://www.anchorterminal.com/tools/instinct.json" }, "verify": { "accepts": "a page on instinct.com or one of its subdomains", "badgeUrl": "https://www.anchorterminal.com/badges/instinct.svg", "body": { "slug": "instinct", "url": "the page with the badge or the link" }, "docs": "https://www.anchorterminal.com/builders/#verify", "effect": "none, it never changes a grade, rank or review", "endpoint": "https://www.anchorterminal.com/api/v1/verify", "listingUrl": "https://www.anchorterminal.com/tools/instinct", "mcpTool": "verify_listing", "recheck": "weekly; two failed checks in a row and it lapses, a later pass restores it", "snippets": { "html": "\u003ca href=\"https://www.anchorterminal.com/tools/instinct\"\u003e\u003cimg src=\"https://www.anchorterminal.com/badges/instinct.svg\" alt=\"Instinct on Anchor Terminal\" height=\"20\"\u003e\u003c/a\u003e", "markdown": "[![Instinct on Anchor Terminal](https://www.anchorterminal.com/badges/instinct.svg)](https://www.anchorterminal.com/tools/instinct)", "link": "\u003ca href=\"https://www.anchorterminal.com/tools/instinct\"\u003eInstinct on Anchor Terminal\u003c/a\u003e" } } }, "kind": "anchor.page", "links": { "api": "https://www.anchorterminal.com/api/v1/index.json", "html": "https://www.anchorterminal.com/tools/instinct", "json": "https://www.anchorterminal.com/tools/instinct.json", "llms": "https://www.anchorterminal.com/llms.txt", "markdown": "https://www.anchorterminal.com/tools/instinct.md", "slim": "https://www.anchorterminal.com/tools/instinct.min.md" }, "markdown": "## Overview\n\n**Grade F · 11.4/100 · rank #984 of 986 · #20 in Personal assistants · not agent-ready · confidence low**\n\n\n## Assessment\n\nThe terms and privacy policy are specific about connected accounts, model training and the risks of autonomous actions, and security.txt is valid. No price, documentation, status page, changelog or programmatic interface is published, and customer content trains AI models unless the owner opts out.\n\n## Facts\n\n| Field | Value |\n| --- | --- |\n| Vendor | Spear Street Technology, Inc. (https://instinct.com) |\n| Kind | Platform |\n| Category | Personal assistants (https://www.anchorterminal.com/categories/personal-assistants) |\n| Auth | OAuth or key · A person signs in at app.instinct.com with a phone number and a one-time passcode sent by text. The terms also allow an account linked to Apple, Facebook or Google. Google Workspace is connected through Google's APIs and can be revoked in settings or by asking the assistant. The owner may also give the assistant usernames and passwords for other sites. No API key, token or other credential for a program was found (https://instinct.com/legal/sms-terms.html; https://instinct.com/terms; https://instinct.com/privacy-policy). |\n| Pricing | Paid (Paid) · No price is published. The terms say fees may apply to certain functions, are charged in US dollars to a card through a payment processor and are non-refundable. Whether any use is free was not established, and sign-up may put a person on a waiting list (https://instinct.com/terms, section 4; https://instinct.com/legal/sms-terms.html, checked 2026-10-12). |\n| x402 | No · No x402, MPP or L402 on the home page, terms or privacy policy, and no API was found (checked 2026-10-12). |\n| Licence | Proprietary service under Instinct's Terms of Service, which grant personal use only |\n| llms.txt | not found |\n| Channels | Text message and phone call, per the home page. The policies also name a web app at app.instinct.com, a Mac OS app and mobile apps. No other messaging app is named (https://instinct.com/; https://instinct.com/privacy-policy) |\n| Acts without asking | The privacy policy calls the assistant autonomous and says it may deal with third parties and make payments for the owner. The terms say confirmation requirements may apply to certain actions, with no list and no warranty. No approval setting is described on the public pages (https://instinct.com/terms; https://instinct.com/privacy-policy) |\n| Accounts | Google Workspace (Calendar, Gmail, Drive, Docs, Sheets, Slides, Tasks) through Google's APIs, with scopes not listed. Other sites by username and password the owner supplies, and purchases with the owner's payment method. Credential storage is not described (https://instinct.com/privacy-policy) |\n| Memory and deletion | Data from connected services is copied and indexed, and suggestions draw on earlier interactions. Indexed data is deleted at app.instinct.com/workspace and Google data by deleting the account. No retention period is stated (https://instinct.com/privacy-policy; https://instinct.com/terms) |\n| Where it runs | On the vendor's servers, operated in the United States per the terms. Third-party large language models are used and their suppliers are not named (https://instinct.com/terms, sections 8 and 11; https://instinct.com/privacy-policy) |\n| Training | On by default for inputs, outputs and usage data, with an opt-out at app.instinct.com/settings that applies from then on. Google Workspace data and Vault material are excluded (https://instinct.com/privacy-policy; https://instinct.com/terms) |\n| Price | Not published. The terms say fees may apply to certain functions, in US dollars, charged to a card through a payment processor, and non-refundable (https://instinct.com/terms, section 4) |\n| Sign-up | Phone number and a one-time passcode by text at app.instinct.com, or a linked Apple, Facebook or Google account per the terms. A waiting list applies when the service is at capacity (https://instinct.com/legal/sms-terms.html; https://instinct.com/terms) |\n| Programmatic access | None found. No API, MCP server, SDK, documentation or llms.txt on instinct.com. The address `/llms.txt` answers with the web app's page |\n| Security contact | security.txt names support@instinct.com and expires 18 February 2027. No disclosure policy, bounty or certification was found (https://instinct.com/.well-known/security.txt) |\n| Operator | Spear Street Technology, Inc. d/b/a Instinct. California law governs the terms, with courts in San Francisco where arbitration does not apply (https://instinct.com/terms) |\n| Capabilities | assistant.proactive, assistant.messaging, assistant.accounts, assistant.memory |\n| Tags | hosted, closed-source, sms, voice-call, google-workspace, computer-use, waitlist, no-public-pricing, no-api, security-txt, trains-on-data-by-default |\n| JSON | https://www.anchorterminal.com/api/v1/tools/instinct.json |\n\n## Score breakdown (methodology v0.4, October 2026 research run)\n\nAssessed 2026-10-12 from public evidence against the published checklist (https://www.anchorterminal.com/benchmark/#checklist). Confidence: low. Performance and Task success pending (no score, not in the total); the total is Σ(score × weight) ÷ 80 over the 7 assessed categories. \"This run\" is each category's share of the 100 points.\n\n| Category | Weight | This run | Score (0–100) | Points |\n| --- | --- | --- | --- | --- |\n| Reliability | 16% | 20 | 5 | 1.0 |\n| Performance | 10% | pending | pending | n/a |\n| Schema \u0026 documentation | 13% | 16.2 | 3 | 0.5 |\n| Agent ergonomics | 13% | 16.2 | 5 | 0.8 |\n| Security \u0026 auth | 14% | 17.5 | 25 | 4.4 |\n| Payments \u0026 pricing | 10% | 12.5 | 0 | 0.0 |\n| Task success | 10% | pending | pending | n/a |\n| Maintenance \u0026 community | 7% | 8.8 | 3 | 0.3 |\n| Transparency \u0026 trust (editorial 30, provenance 72) | 7% | 8.8 | 51 | 4.5 |\n| Negative events | up to −15 | up to −15 | none recorded | 0 |\n| **Total** | | | | **11.4 → F** |\n\n### Why each score\n\n- Reliability 5: Read as a hosted service. No status page is linked from the home page, terms or privacy policy (0), so there is no incident record to read (0). No rate or usage limits are published (0), and nothing on retries or overload (0). No SLA was found, and the terms supply the service as is and as available and say access may be interrupted (0). The service is live with a sign-in and no beta label on the pages read, but the SMS terms describe a waiting list when it is at capacity and nothing declares general availability (5 of 10).\n- Performance: Pending. Latency is measured per call by our probes, which haven't run yet, so this run doesn't score it. Its weight is shared across the assessed categories until the first probe window closes.\n- Schema \u0026 documentation 3: Instinct publishes no API, MCP server or other interface a program can call, so there is no machine-readable contract (0). `/llms.txt` answers with the web app's page, not a text file (0). The public description is five sentences on the home page plus the legal documents, which say what the assistant may do and with which accounts (3 of 20). No typed inputs (0), no examples or documented errors (0), and no versioning or changelog (0).\n- Agent ergonomics 5: There is no programmatic interface to size, page, retry or annotate, so the first four lines score 0. The owner needs no client or syntax, since requests go by text message or phone call in plain language, and there is no SDK (5 of 15).\n- Security \u0026 auth 25: The owner signs in with a one-time passcode sent by text, and no second factor is described. Google Workspace is connected through Google's APIs and can be revoked, but the access listed spans Calendar, Gmail, Drive, Docs, Sheets, Slides and Tasks with no scopes published, and the privacy policy says the owner may hand over usernames, passwords and card details, with storage not described (10 of 30). The terms say confirmation requirements may apply to certain actions, with no list, no setting described and no warranty, while the assistant may make purchases and accept third-party terms for the owner (4 of 20). The privacy policy names misleading instructions from third parties as a risk and asks the owner to review actions, with no mitigation described (3 of 15). The terms refer to records of actions in the service and say they may not always be accurate (4 of 15). security.txt is valid until 18 February 2027 with a contact address and no policy. No bounty, certification or published advisory was found. The policy commits to Google's Limited Use requirements (4 of 20).\n- Payments \u0026 pricing 0: No x402, MPP or L402 (0). No price is published. The terms say only that fees may apply to certain functions and are non-refundable (0). A free tier or trial without a card was not established from the public pages (0). A person signs in with a phone number in a browser and may be placed on a waiting list (0).\n- Task success: Pending. Task success needs the category task suites run through each tool, which haven't run yet, so this run doesn't score it. Its weight is shared across the assessed categories until then. A data provider's data-quality score is published on its listing now and becomes half of this category when it's scored.\n- Maintenance \u0026 community 3: No changelog, release notes or dated product announcement was found, so recency scores 0 and there are no dated entries in the last 90 days (0). The newest dated documents are the terms and privacy policy of 26 August 2026, which are legal revisions, not releases. Support and privacy email addresses are published, with no community channel or public tracker found (3 of 15). No SDK, package or registry entry (0), and no package to assess (0).\n- Transparency \u0026 trust 51: Closed service with published terms of 26 August 2026 that name the legal entity and cover the assistant, the apps and the website (15 of 30). The privacy policy says what is collected from Google Workspace, that customer content trains AI models unless the owner opts out, that Workspace data and Vault material are excluded, and how indexed data is deleted. It gives no retention period, no DPA was found, and the terms say the company may but need not delete materials when an account is deleted, which sits uneasily with the policy's deletion route (12 of 30). No deprecation policy. The terms let the vendor change or remove any part of the service at any time (0 of 20). Recipients are given by category (AI model providers, a payment processor, hosting) with no names, and the terms say the service is operated in the United States (3 of 20).\n\nFix list for a coding agent, everything this grade says the listing lacks, the biggest gain first (25 items): https://www.anchorterminal.com/fixes/instinct.md (JSON https://www.anchorterminal.com/fixes/instinct.json)\n\n### What we couldn't check\n\n- Kind is `platform`. The briefs define no kind for a personal assistant, and they give `platform` for a web, desktop or phone app, which is how Poke is recorded. Instinct has no API, so `http-api` does not apply. Graded as a hosted service.\n- Instinct has no interface an outside program can call. The files were written because the category covers hosted assistants reached by text, but Schema, Ergonomics, Payments and Maintenance are near 0 for lack of any public page to score, and the listing may be better held.\n- The address in the lead is right and the product is a personal assistant. The lead's description matches the home page read on 2026-10-12. It said the assistant is started by text from the website. The home page button named Text Instinct links to the sign-in at app.instinct.com.\n- `pricing` is recorded as `paid` because the terms describe fees and the policy describes card payments. No price is published, and whether a free tier exists was not established.\n- `assistant.proactive` rests on the privacy policy calling the assistant autonomous and on its mention of suggestions. `assistant.memory` rests on the policy's wording about indexing connected data and drawing on earlier interactions. Neither is described in product documentation.\n- The terms (section 6) forbid automation software, robots, scrapers and benchmarking and limit use to personal use. Recorded as a fact with no deduction. It matters before any probe is run.\n- unchecked: the signed-in app at app.instinct.com, including the sign-in page, settings and workspace pages, which are script-drawn. Approval controls, the action log, the Vault, the list of connectable services and any price shown after sign-in were not read.\n- unchecked: which model suppliers, hosting company and payment processor see the content. None is named on the pages read. A response header from app.instinct.com permits scripts from Cloudflare, Duffel and Evervault, which is a hint and not a statement of who processes data.\n- unchecked: Google OAuth scopes, where tokens, passwords and card details are stored, and whether they are encrypted.\n- unchecked: retention periods and what account deletion removes. The policy and the terms differ on whether materials are deleted.\n- unchecked: the Mac OS and mobile apps. No app store link appears on the pages read, so their existence rests on the terms and privacy policy.\n- unchecked: a GitHub organisation or package for the vendor. A search for Spear Street Technology returned none, and the many accounts with instinct in the name could not be tied to it. The MCP registry entries matching instinct belong to other publishers.\n- unchecked: security advisories and incidents. None is published on the vendor's pages and no security page exists to carry one.\n- instinct.com/robots.txt answered 200 and allows every agent. app.instinct.com/robots.txt answered with the app's page, read as no rules, and nothing else was requested from that host. rdap.verisign.com answered 400 and api.github.com and registry.modelcontextprotocol.io 404 to the robots.txt request, read as no rules.\n\n### Sources\n\n- home page: \u003chttps://instinct.com/\u003e (seen 2026-10-12)\n- Terms of Service, revised 26 August 2026: \u003chttps://instinct.com/terms\u003e (seen 2026-10-12)\n- Privacy Policy, revised 26 August 2026: \u003chttps://instinct.com/privacy-policy\u003e (seen 2026-10-12)\n- Acceptable Use Policy, revised 20 August 2026: \u003chttps://instinct.com/acceptable-use-policy\u003e (seen 2026-10-12)\n- SMS/Text Messaging Terms, revised 17 August 2026: \u003chttps://instinct.com/legal/sms-terms.html\u003e (seen 2026-10-12)\n- SMS/Text Messaging Privacy Statement, revised 6 July 2026: \u003chttps://instinct.com/legal/sms-privacy.html\u003e (seen 2026-10-12)\n- robots.txt, allows all agents: \u003chttps://instinct.com/robots.txt\u003e (seen 2026-10-12)\n- security.txt: \u003chttps://instinct.com/.well-known/security.txt\u003e (seen 2026-10-12)\n- sitemap, one address (the home page): \u003chttps://instinct.com/sitemap.xml\u003e (seen 2026-10-12)\n- llms.txt request, answered with the web app's page: \u003chttps://instinct.com/llms.txt\u003e (seen 2026-10-12)\n- RDAP record for instinct.com: \u003chttps://rdap.verisign.com/com/v1/domain/instinct.com\u003e (seen 2026-10-12)\n- MCP registry search for instinct, no entry tied to the vendor: \u003chttps://registry.modelcontextprotocol.io/v0/servers?search=instinct\u003e (seen 2026-10-12)\n\n## Who's behind it (provenance 72/100, checked 2026-10-12)\n\n| Check | Finding | Points |\n| --- | --- | --- |\n| Legal entity named | Spear Street Technology, Inc. d/b/a Instinct | 20/20 |\n| Domain age | instinct.com, registered 1997-05-20 (29 years) | 15/15 |\n| Endpoint on the vendor's domain | instinct.com | 15/15 |\n| Terms of service | read, states 6 of the 7 things a reader expects, and has 2 clauses that cost points | 5.1/10 |\n| Privacy policy | read, states 4 of the 8 things a reader expects | 7/10 |\n| Status page | not found | 0/10 |\n| Changelog | not found | 0/10 |\n| security.txt | valid | 10/10 |\n\nThe Terms of Service and Privacy Policy, both last revised 26 August 2026, name Spear Street Technology, Inc. d/b/a Instinct. No postal address is given on the pages read. The terms are governed by California law with San Francisco courts.\n\nThe terms cover the website, its subdomains and the apps, so they govern the assistant itself and are not website-only terms. An Acceptable Use Policy (20 August 2026), SMS/Text Messaging Terms (17 August 2026) and an SMS/Text Messaging Privacy Statement (6 July 2026) supplement them.\n\ninstinct.com/.well-known/security.txt gives Contact support@instinct.com, Expires 2027-02-18 and a Canonical line. It has no Policy line.\n\nRDAP at Verisign gives a registration date of 1997-05-20 for instinct.com, NameCheap, Inc. as registrar and a last change on 2 September 2026. The domain is older than the product's 2026 legal documents, so its age says little about the vendor.\n\nNo status page and no changelog are linked from the home page, the terms or the privacy policy.\n\nThe sign-in and the web app are at app.instinct.com, on the vendor's domain. The home page gives comms[at]instinct[dot]com as a contact.\n\n### Terms and privacy, as read\n\nA reading by a fixed set of rules, each answered with the vendor's own sentence. Not legal advice.\n\n**Terms of service** (https://instinct.com/terms), read 2026-10-12, dated 2026-08-26, states 6 of the 7 things a reader expects.\n\n- To know. Says it may use customer content to train or improve models, and gives an opt-out. \"You agree that we may use Materials to develop, provide, maintain and improve the Services and our other products and services, including training AI models, and for any purpose specified in our Privacy Notice, subject to your opt-out rights and Vault materials as outlined below.\"\n- To know. Restricts automated access (costs points). \"use automation software (bots), hacks, modifications (mods) or any other unauthorized third-party software designed to modify the Services;\"\n- To know. Restricts benchmarking or competitive use (costs points). \"use the Services for benchmarking purposes, to create or develop any competing products or services or to improve or train other AI models, tools or technologies;\"\n- To know. Says access can be ended without notice or for any reason. \"Additionally, the Company may suspend, disable, or delete your Account and/or the Services (or any part of the foregoing) with or without notice, for any or no reason.\"\n- To know. Requires arbitration or waives class actions. \"Any arbitration under these Terms will take place on an individual basis – class arbitrations and class actions are not permitted.\"\n- Gives the date it was last updated. Last updated 2026-08-26.\n- Names the governing law or courts. The law of the State of California, with disputes in the courts of San Francisco, California.\n- States a limit on its liability. Capped at the greater of $100.00 and the fees paid in the 6 months before the claim.\n- Says how changes to the terms are announced. Changes are posted, with no other notice named.\n- Not found in the text. Refers to a service level or uptime commitment.\n- Also in the text (2026-10-08). The user appoints the Services as an agent that can enter agreements and transactions with third parties, and those commitments bind the user. \"Any such agreements or commitments shall be binding on you as if entered into directly by you.\"\n- Also in the text (2026-10-08). The Terms permit use of the Services for personal use only. \"We hereby permit you to use the Services for your personal use only, provided that you comply with these Terms in connection with all such use.\"\n- Also in the text (2026-10-08). After a user opts out of model training, Instinct may still train on Materials that are flagged for safety review. \"Even if you opt out, we may still use your Materials for AI model training when your Materials are flagged for safety review to improve our ability to detect harmful content, enforce our policies or advance our safety research.\"\n\n**Privacy policy** (https://instinct.com/privacy-policy), read 2026-10-12, dated 2026-08-26, states 4 of the 8 things a reader expects.\n\n- To know. Says it may use customer content to train or improve models, and gives an opt-out. \"As described above, we use certain information collected through your use of the Services, including as described in this section, to develop and improve our products and technologies, including to evaluate, fine-tune, and train the AI models that power our products and technology.\"\n- Gives the date it was last updated. Last updated 2026-08-26.\n- Not found in the text. Says how long data is kept.\n- Not found in the text. Says whether personal data is sold or shared for advertising.\n- Not found in the text. Says what rights people have over their data.\n- Gives a privacy contact. privacy@instinct.com.\n- Not found in the text. Says where data is transferred or stored.\n- Also in the text (2026-10-08). Disconnecting a third-party integration does not delete the data already collected from it, and deletion is requested separately in the workspace settings. \"Please note that disconnecting a third-party integration does not automatically delete data collected from that integration.\"\n- Also in the text (2026-10-08). The policy states that the assistant may take unintended actions, including payments or messages to outside parties, and may meet third parties whose instructions are meant to influence autonomous agents. \"These include the possibility of unintended actions (including unintended payments or communications to outside parties), incorrect or incomplete outputs, and interactions with third parties who may include misleading instructions intended to influence autonomous agents.\"\n- Also in the text (2026-10-08). Information received from Google Workspace APIs is not used to evaluate, fine-tune, train or improve AI models, or for serving ads. \"We do not use information received from Google Workspace APIs to evaluate, fine-tune, train, or improve AI models, or for serving ads, including retargeting, personalized or interested-based advertising.\"\n\n## Probe metrics\n\nNot measured yet. Our benchmark probes haven't run, so there's no availability, latency or error rate from a run and Performance is pending. Live uptime, where we poll the endpoint, is under Live and doesn't change the score.\n\n## Strengths\n\n- The privacy policy lists the Google Workspace products accessed and says that data is not used to train or improve AI models\n- Training on customer content has an opt-out at app.instinct.com/settings, and material placed in the Vault is excluded from training\n- Indexed data from connected services can be deleted at app.instinct.com/workspace, and Google access revoked in settings or by asking the assistant\n- security.txt is valid until 18 February 2027 and names a contact address\n- The privacy policy states the risks of unintended payments, unintended messages and misleading instructions from third parties\n\n## Weaknesses\n\n- No price is published. The terms say fees may apply to certain functions, are charged in US dollars and are non-refundable\n- No documentation, API, MCP server, status page or changelog was found on instinct.com\n- Customer content trains the vendor's AI models by default, and content flagged for safety review may be used after an opt-out\n- The terms appoint the assistant as the owner's agent to make purchases and accept third-party terms, and leave responsibility for every action with the owner\n- The owner may hand over usernames, passwords and card details. Where they are stored is not stated\n- The terms forbid bots, scrapers and benchmarking, and limit the service to personal use\n\n## Before you call it (notes for agents)\n\n1. Do not plan on calling Instinct from a program. No API, MCP server or key was found, and the terms forbid automation software and benchmarking\n2. A person signs in at app.instinct.com with a phone number and a one-time code by text, and may wait for a place when the service is at capacity\n3. Tell the owner to opt out of model training at app.instinct.com/settings before connecting mail or files, since training is on by default\n4. Disconnecting an account does not delete what was indexed from it. Delete that data at app.instinct.com/workspace\n5. Treat purchases and bookings as final. The terms say actions may not be reversible and that confirmation controls are not guaranteed\n\n## Similar tools\n\nRanked by shared capabilities, then score. Same-category tools with no shared capability key are listed last.\n\n| Tool | Grade | Score | Rank | Shared capabilities | x402 | Markdown |\n| --- | --- | --- | --- | --- | --- | --- |\n| ZeroClaw | BB | 70.2 | 161 | assistant.proactive, assistant.messaging, assistant.memory, assistant.accounts | no | https://www.anchorterminal.com/tools/zeroclaw.md |\n| NanoClaw | B | 68.3 | 229 | assistant.proactive, assistant.messaging, assistant.memory, assistant.accounts | no | https://www.anchorterminal.com/tools/nanoclaw.md |\n| Hermes Agent | B | 67.9 | 244 | assistant.proactive, assistant.messaging, assistant.accounts, assistant.memory | no | https://www.anchorterminal.com/tools/hermes-agent.md |\n| OpenClaw | B | 67.1 | 270 | assistant.proactive, assistant.messaging, assistant.accounts, assistant.memory | no | https://www.anchorterminal.com/tools/openclaw.md |\n| IronClaw | B | 66.7 | 288 | assistant.proactive, assistant.messaging, assistant.accounts, assistant.memory | no | https://www.anchorterminal.com/tools/ironclaw.md |\n| nanobot | B | 62.4 | 446 | assistant.proactive, assistant.messaging, assistant.memory, assistant.accounts | no | https://www.anchorterminal.com/tools/nanobot.md |\n\n## Panel reviews (0)\n\nReviewed by the Anchor panel (https://www.anchorterminal.com/reviewers/index.md): .\n\nDesk reviews, written from public documentation, pricing, terms, source and status history on 1 October 2026. No calls made. For a desk review, the outcome says whether the reviewer's questions could be answered from public material: success, partial or failure. How reviews work: https://www.anchorterminal.com/reviews/how-it-works.md\n\n## Notable\n\n- The home page says Instinct can be texted or called and can use a phone and a computer as a person does, with examples of disputing a bill, sending gifts, ordering groceries, booking doctor's appointments and planning a trip (source: \u003chttps://instinct.com/\u003e)\n- The terms and privacy policy, both revised 26 August 2026, name Spear Street Technology, Inc. d/b/a Instinct and cover the website, a Mac OS app and mobile apps (source: \u003chttps://instinct.com/terms\u003e, \u003chttps://instinct.com/privacy-policy\u003e)\n- Linking Google Workspace gives access to Google Calendar, Gmail, Drive, Docs, Sheets, Slides and Tasks. The policy commits to Google's Limited Use requirements and says this data is not used to evaluate, train or improve AI models (source: \u003chttps://instinct.com/privacy-policy\u003e)\n- The privacy policy says the owner may give the assistant card details and usernames and passwords for third-party accounts so it can sign in for them (source: \u003chttps://instinct.com/privacy-policy\u003e)\n- Under the terms the owner appoints the service as their agent to enter agreements and transactions and to accept third-party terms, and the owner, not Instinct, is the buyer in any purchase (source: \u003chttps://instinct.com/terms, section 3\u003e)\n- The terms say safeguards and confirmation requirements may apply to certain actions, without a warranty that they prevent unintended ones, and that records of actions may not always be accurate (source: \u003chttps://instinct.com/terms, section 3\u003e)\n- Inputs and outputs may be used to train AI models unless the owner opts out at app.instinct.com/settings. Content flagged for safety review may still be used, and Vault material is never used for training (source: \u003chttps://instinct.com/terms, section 3\u003e, \u003chttps://instinct.com/privacy-policy\u003e)\n- Disconnecting a connected service does not delete indexed data. Deletion is requested at app.instinct.com/workspace (source: \u003chttps://instinct.com/privacy-policy\u003e)\n- On account deletion the terms say the company may delete the owner's materials and is not obliged to (source: \u003chttps://instinct.com/terms, section 11\u003e)\n- Information is disclosed to third-party AI model providers, a payment processor and the third parties the assistant deals with. None is named (source: \u003chttps://instinct.com/privacy-policy\u003e)\n- Sign-in is by one-time passcode sent by text, and people who sign up while the service is at capacity get a welcome text from their assigned Instinct number when a place opens (source: \u003chttps://instinct.com/legal/sms-terms.html\u003e)\n- The terms forbid automation software, robots and scrapers, use for benchmarking and anything beyond personal use (source: \u003chttps://instinct.com/terms, section 6\u003e)\n- The terms require users to be 18 or older, cap liability at the greater of $100 or six months of fees, and send disputes to JAMS arbitration with a 30-day opt-out (source: \u003chttps://instinct.com/terms, sections 1, 9 and 10\u003e)\n\n- #20 of 20 in Best AI personal assistants that act for one person: https://www.anchorterminal.com/best/personal-assistants/index.md\n- All 190 assistants comparisons: https://www.anchorterminal.com/compare/personal-assistants/index.md\n\n## Compare\n\n- [AstrBot vs Instinct](https://www.anchorterminal.com/compare/astrbot-vs-instinct.md): C 58.8 vs F 11.4\n- [CowAgent vs Instinct](https://www.anchorterminal.com/compare/cowagent-vs-instinct.md): C 58.5 vs F 11.4\n- [GAIA vs Instinct](https://www.anchorterminal.com/compare/gaia-vs-instinct.md): D 49.5 vs F 11.4\n- [Gemini Spark vs Instinct](https://www.anchorterminal.com/compare/gemini-spark-vs-instinct.md): F 24.5 vs F 11.4\n- [Grok Bot vs Instinct](https://www.anchorterminal.com/compare/grok-bot-vs-instinct.md): E 45.2 vs F 11.4\n- [Haven vs Instinct](https://www.anchorterminal.com/compare/haven-vs-instinct.md): F 22.2 vs F 11.4\n- [Hermes Agent vs Instinct](https://www.anchorterminal.com/compare/hermes-agent-vs-instinct.md): B 67.9 vs F 11.4\n- [Instinct vs IronClaw](https://www.anchorterminal.com/compare/instinct-vs-ironclaw.md): F 11.4 vs B 66.7\n- [Instinct vs Leon](https://www.anchorterminal.com/compare/instinct-vs-leon.md): F 11.4 vs E 41\n- [Instinct vs Lindy](https://www.anchorterminal.com/compare/instinct-vs-lindy.md): F 11.4 vs F 32.3\n- [Instinct vs nanobot](https://www.anchorterminal.com/compare/instinct-vs-nanobot.md): F 11.4 vs B 62.4\n- [Instinct vs NanoClaw](https://www.anchorterminal.com/compare/instinct-vs-nanoclaw.md): F 11.4 vs B 68.3\n- [Instinct vs Dots](https://www.anchorterminal.com/compare/instinct-vs-openai-dots.md): F 11.4 vs F 28.3\n- [Instinct vs OpenClaw](https://www.anchorterminal.com/compare/instinct-vs-openclaw.md): F 11.4 vs B 67.1\n- [Instinct vs PicoClaw](https://www.anchorterminal.com/compare/instinct-vs-picoclaw.md): F 11.4 vs D 46.1\n- [Instinct vs Poke](https://www.anchorterminal.com/compare/instinct-vs-poke.md): F 11.4 vs F 37.6\n- [Instinct vs QwenPaw](https://www.anchorterminal.com/compare/instinct-vs-qwenpaw.md): F 11.4 vs B 62.2\n- [Instinct vs ZeroClaw](https://www.anchorterminal.com/compare/instinct-vs-zeroclaw.md): F 11.4 vs BB 70.2\n- [Instinct vs Zo Computer](https://www.anchorterminal.com/compare/instinct-vs-zo-computer.md): F 11.4 vs E 43.1\n\n## Verify this listing\n\nFor the vendor. The badge or a plain link to this page verifies the listing, from a page on instinct.com or one of its subdomains. It shows the listing is the vendor's and that the vendor knows it's here, and it never changes a grade, rank or review. The vendor sends the page's address to `POST https://www.anchorterminal.com/api/v1/verify` as `{\"slug\": \"instinct\", \"url\": \"…\"}`, or calls the `verify_listing` tool at https://www.anchorterminal.com/mcp. We fetch the page once, then again every week; two failed checks in a row and the verification lapses, and a later pass restores it. What we check: https://www.anchorterminal.com/builders/index.md#verify\n\nHTML badge:\n\n```html\n\u003ca href=\"https://www.anchorterminal.com/tools/instinct\"\u003e\u003cimg src=\"https://www.anchorterminal.com/badges/instinct.svg\" alt=\"Instinct on Anchor Terminal\" height=\"20\"\u003e\u003c/a\u003e\n```\n\nMarkdown badge, for a README:\n\n```markdown\n[![Instinct on Anchor Terminal](https://www.anchorterminal.com/badges/instinct.svg)](https://www.anchorterminal.com/tools/instinct)\n```\n\nPlain link:\n\n```html\n\u003ca href=\"https://www.anchorterminal.com/tools/instinct\"\u003eInstinct on Anchor Terminal\u003c/a\u003e\n```\n\n## Share this listing\n\nFor the vendor. Sharing assets for social media, two PNGs of 1200 × 630 that say Instinct is listed on Anchor Terminal, with the vendor's logo and this page's address and no grade or score.\n\n- Dark: https://www.anchorterminal.com/assets/share/instinct-dark.png\n- Light: https://www.anchorterminal.com/assets/share/instinct-light.png\n", "meta": { "attribution": "Anchor Terminal (https://www.anchorterminal.com)", "docs": "https://www.anchorterminal.com/docs/", "generatedAt": "2026-10-12", "license": "CC-BY-4.0", "method": "https://www.anchorterminal.com/benchmark/", "methodology": "0.4", "openapi": "https://www.anchorterminal.com/openapi.json", "preview": false, "run": "2026-10-01", "runLabel": "October 2026 research run" }, "page": { "breadcrumbs": [ { "name": "Home", "url": "https://www.anchorterminal.com/" }, { "name": "Terminal", "url": "https://www.anchorterminal.com/tools/" }, { "name": "Personal assistants", "url": "https://www.anchorterminal.com/categories/personal-assistants" }, { "name": "Instinct", "url": "" } ], "description": "Hosted personal assistant from Spear Street Technology, Inc., trading as Instinct, that a person texts or calls. It acts in connected accounts such as Google Workspace and on websites, including purchases and bookings.", "facts": [ "rank #984 of 986", "OAuth or key auth", "0 desk reviews" ], "h1": "Instinct", "image": "https://www.anchorterminal.com/assets/og/tools-instinct.png", "path": "/tools/instinct", "published": "2026-10-01", "section": "tools", "title": "Instinct review (2026): pricing, alternatives and grade F", "toc": null, "updated": "2026-10-12", "url": "https://www.anchorterminal.com/tools/instinct" }, "tokens": { "markdown": 8350, "slim": 1830 }, "version": 1 }