# Capsule CRM > Capsule is a hosted CRM for small businesses from Zestia Limited in Manchester. Agents reach contacts, opportunities, projects, tasks and notes through REST API v2, or through a hosted MCP server on the Growth plan and above. - Canonical: https://www.anchorterminal.com/tools/capsule-crm - Markdown: https://www.anchorterminal.com/tools/capsule-crm.md (~7,450 tokens) - Slim: https://www.anchorterminal.com/tools/capsule-crm.min.md (~1,780 tokens, same facts, less prose, for token-sensitive contexts) - JSON: https://www.anchorterminal.com/tools/capsule-crm.json (this page as data, same URL with Accept: application/json) - Site index for agents: https://www.anchorterminal.com/llms.txt (full text: https://www.anchorterminal.com/llms-full.txt) - API: https://www.anchorterminal.com/api/v1/index.json - Updated: 2026-10-08 ## Overview **Grade C · 55.7/100 · rank #504 of 722 · #11 in CRM & customer platforms · not agent-ready · confidence medium** ## Assessment REST API v2 covers the whole record with OAuth scopes, a 4,000 requests an hour limit and a status page with no incident in the last 90 days. There is no OpenAPI file, llms.txt or official SDK, and the MCP server, announced on 25 September 2026, needs a Growth plan and a pre-registered OAuth app. ## Facts | Field | Value | | --- | --- | | Vendor | Zestia Limited (https://capsulecrm.com) | | Kind | HTTP API | | Category | CRM & customer platforms (https://www.anchorterminal.com/categories/crm) | | Transport | HTTP | | Endpoint | `https://api.capsulecrm.com/api/v2` | | Auth | OAuth or key · Every call takes a bearer token in the `Authorization` header. A user can create a personal token under My Preferences, API Authentication Tokens, with no review. Apps for other people use OAuth 2 (authorisation code grant) with the scopes `read`, `read write` or `read write user_preference`, refresh tokens and a revocation endpoint. Registering an OAuth app is self-serve in the developer hub and needs a GitHub sign-in. The MCP server accepts only OAuth with a pre-registered client ID and secret, and acts with the connecting user's own access. | | Pricing | Freemium ($18 / seat-mo) · Free plan for up to two users and 250 contacts, and a 14-day trial of paid plans with no card, so an agent's owner can start without a contract. Paid plans are per user per month (Starter, Growth, Advanced, Ultimate). The pricing page draws its numbers by script and we could not read them. Capsule's comparison pages give Starter as $18 a month and the range as $0 to $72 (https://capsulecrm.com/crm-comparisons/copper/). The API has no separate charge in the reviewed pages. The MCP server needs Growth or above. Whether the Free plan includes API access was not found (checked 2026-10-08). | | x402 | No · No x402, MPP or L402 in the developer docs, the pricing page or the terms (checked 2026-10-08). | | Licence | Proprietary service under Capsule's Customer Terms | | Docs | https://developer.capsulecrm.com | | llms.txt | not found | | Last release | 2026-09-25 | | API | REST API v2 at `https://api.capsulecrm.com/api/v2`, JSON, 132 documented operations across 25 resources (parties, opportunities, projects, tasks, entries, tracks, pipelines, milestones, boards, stages, tags, custom fields, users, teams, goals, REST hooks and others) | | MCP server | Hosted at `https://mcp-server.capsulecrm.com/mcp`, announced 25 September 2026, Growth plan and above. OAuth with a pre-registered client ID and secret. No dynamic client registration and no API tokens. 37 tools in the published reference | | Credentials | OAuth 2 authorisation code grant with scopes `read`, `read write` and `read write user_preference`, access tokens of about seven days (`expires_in` 604799 in the example), refresh tokens and a revocation endpoint. Personal bearer tokens from My Preferences, API Authentication Tokens | | Rate limits | 4,000 requests an hour per user. `X-RateLimit-Limit`, `X-RateLimit-Remaining` and `X-RateLimit-Reset` on successful responses, 429 with `{"error":"rate limit reached"}` once exceeded | | Pagination and search | `page` and `perPage` (1 to 100, default 50) with a `Link` header, `since` on list endpoints, `/search` endpoints with `q`, structured filters at `/api/v2/{entity}/filters/results`, and lists of deleted records | | Errors | JSON bodies for 400, 401, 403, 422 and 429. A 422 names the resource and field that failed, and 401 and 403 carry a `WWW-Authenticate` header | | Webhooks | REST hooks for party, kase, opportunity, task and user events. 20 subscriptions an account, managed by an administrator through a registered OAuth app. Five retries over about 36 minutes, then the hook is removed | | Plans | Free (2 users, 250 contacts), Starter (30,000 contacts), Growth (60,000), Advanced (120,000), Ultimate. 14-day trial of paid plans with no card | | Hosting | Amazon Web Services in the United States, per the GDPR page and the sub-processor list | | Data deletion | A cancelled account can be restored for 14 days, then is deleted, with partial data in backups for up to 50 days. Deleted contacts sit in the trash for 30 days | | Status | status.capsulecrm.com on Statuspage, two components (Capsule, Drop Box). Last incidents 6 to 8 July 2026 (minor, reports and dashboards delays) and 27 March 2026 (major, about 15 hours, unable to access Capsule) | | SDKs | None official. The docs list third-party wrappers (Ampersand, Merge, Truto) and say Capsule has not fully reviewed them | | Capabilities | crm.records, crm.pipeline, crm.activities, crm.search, crm.webhooks | | Tags | hosted, closed-source, mcp, oauth, webhooks, free-tier, no-card, status-page | | JSON | https://www.anchorterminal.com/api/v1/tools/capsule-crm.json | ## Score breakdown (methodology v0.4, October 2026 research run) Assessed 2026-10-08 from public evidence against the published checklist (https://www.anchorterminal.com/benchmark/#checklist). Confidence: medium. Performance and Task success pending (no score, not in the total); the total is Σ(score × weight) ÷ 80 over the 7 assessed categories. "This run" is each category's share of the 100 points. | Category | Weight | This run | Score (0–100) | Points | | --- | --- | --- | --- | --- | | Reliability | 16% | 20 | 83 | 16.6 | | Performance | 10% | pending | pending | n/a | | Schema & documentation | 13% | 16.2 | 48 | 7.8 | | Agent ergonomics | 13% | 16.2 | 59 | 9.6 | | Security & auth | 14% | 17.5 | 46 | 8.1 | | Payments & pricing | 10% | 12.5 | 30 | 3.8 | | Task success | 10% | pending | pending | n/a | | Maintenance & community | 7% | 8.8 | 38 | 3.3 | | Transparency & trust (editorial 64, provenance 86) | 7% | 8.8 | 75 | 6.6 | | Negative events | up to −15 | up to −15 | none recorded | 0 | | **Total** | | | | **55.7 → C** | ### Why each score - Reliability 83: Graded on REST API v2, with the hosted lines. Status page at status.capsulecrm.com on Statuspage with two components and history back to 2016 (20). No incident between 10 July and 8 October 2026. The last, a minor delay to reports and dashboards, ran from 6 to 8 July 2026, and a major outage of about 15 hours fell on 27 March 2026, both outside the 90 days (30). Limit published, 4,000 requests an hour per user (15). A 429 carries `X-RateLimit-Reset` and the docs say to wait until that time and suggest one second between calls, but there is no Retry-After header, no idempotency key and no safe-retry advice for writes (10 of 15). No SLA found, and the Customer Terms disclaim liability for unavailability (0). The REST API is generally available. The MCP server was announced on 25 September 2026 and the Claude connector is labelled beta on one support page (8 of 10). - Performance: Pending. Latency is measured per call by our probes, which haven't run yet, so this run doesn't score it. Its weight is shared across the assessed categories until the first probe window closes. - Schema & documentation 48: No OpenAPI or other machine-readable contract was found. Four likely paths on developer.capsulecrm.com returned 404 and the docs link none. The MCP server's tool schemas sit behind OAuth and were not read (0 of 25). No llms.txt on either domain (0). Each of the 132 operations has a short description, and some say when to prefer another endpoint, such as filters over search (12 of 20). Parameter tables give types, ranges and defaults, and each resource has a model page, with filter conditions as JSON bodies (10 of 15). Request and response examples on every operation, and an errors page with bodies for 400, 401, 403, 422 and 429 (13 of 15). A `/api/v2` path and a dated changelog with five entries in the last 12 months (13 of 15). - Agent ergonomics 59: Lists return a default record and take `embed` to add tags, custom fields and related data, with `perPage` from 1 to 100. There is no field selection. The MCP reference lists 37 tools, which is above the 30-tool line (15 of 25). `page`, `perPage` and a `Link` header, `since` on lists, `/search` endpoints, structured filters and lists of deleted records (18 of 20). Errors are JSON, a 422 names the resource and field, and 403 states the missing scope (16 of 20). No idempotency keys. Updates are partial PUTs, which are safe to repeat, and MCP tool annotations were not readable (4 of 20). Few required fields and sensible defaults, but no official SDK in any language (6 of 15). - Security & auth 46: OAuth 2 authorisation code grant with scopes `read`, `write` and `user_preference`, access tokens of about seven days, refresh tokens, a revocation endpoint and S256 PKCE in the server metadata. Personal tokens are also accepted on the REST API, and their scope is not documented. Tokens travel only in the header (24 of 30). A `read` scope exists, and the MCP server acts with the connecting user's access controls. No server-side confirmation for writes was found, and the AI Terms put review of each tool call on the customer (12 of 20). Notes and stored emails reach the model, and no injection guidance was found (2 of 15). No API audit log was found, and the support page says MCP update tools keep no change history of their own (2 of 15). A reporting address (support+sensitive@capsulecrm.com), regular penetration tests by outside specialists per the security page and PCI-DSS for card collection. No security.txt, no bug bounty and no certification named on the pages read. The trust centre at trust.zestia.com is drawn by script and was not read (6 of 20). - Payments & pricing 30: No x402, MPP or L402 (0). Plans are public but priced per user, with nothing per call, and the pricing page draws the numbers by script. The Starter price of $18 and the $0 to $72 range came from Capsule's comparison pages (10). A Free plan for two users and 250 contacts and a 14-day trial with no card. Whether the Free plan includes the API was not found (20). A person signs up in a browser and creates the token, and registering an OAuth app needs a GitHub sign-in (0). - Task success: Pending. Task success needs the category task suites run through each tool, which haven't run yet, so this run doesn't score it. Its weight is shared across the assessed categories until then. A data provider's data-quality score is published on its listing now and becomes half of this category when it's scored. - Maintenance & community 38: Last change on 25 September 2026, the hosted MCP server, 13 days before the check (30). Two dated entries in the last 90 days, 19 August and 25 September 2026, which is short of three (0). A public changelog, a support address and a Google group for API questions. We did not test support (8 of 15). No official SDK, and the MCP server is not in the official MCP registry (0). No packages to judge (0). - Transparency & trust 75: Closed service with Customer Terms naming Zestia Limited, registered in England (15). The privacy policy of 21 August 2025, the DPA and the terms agree on a 14-day restore window after cancellation, deletion after that and backups for up to 50 days, with hosting on AWS in the United States. The AI Terms say inputs are not used to train models. The Claude connector page calls Anthropic a sub-processor, while the sub-processor list names OpenAI and not Anthropic (24 of 30). No deprecation policy. The changelog says Capsule tries to avoid breaking changes without notice, and the 19 August 2026 entry on the `pictureURL` change gives no date for the switch (8 of 20). Eleven sub-processors listed with location, transfer mechanism and safeguards, and 30 days' notice of changes in the DPA (17 of 20). Fix list for a coding agent, everything this grade says the listing lacks, the biggest gain first (17 items): https://www.anchorterminal.com/fixes/capsule-crm.md (JSON https://www.anchorterminal.com/fixes/capsule-crm.json) ### What we couldn't check - unchecked: plan prices on https://capsulecrm.com/signup/, which the page draws by script. Growth and Advanced prices and the monthly-billing prices were not read - unchecked: certifications in the trust centre at https://trust.zestia.com/, which is drawn by script - unchecked: the MCP server's tool definitions, annotations and exact tool count, which need an OAuth sign-in on a Growth plan - Whether the Free plan includes API access was not found in the reviewed pages - Whether personal API tokens can be limited to read access or revoked one by one is not documented - Capsule's pages disagree on what the MCP server can write, and on whether the Claude connector is in the directory or in beta - The Customer Terms carry no date on the page - No official GitHub organisation or SDK was found. github.com/capsulecrm returned 404 ### Sources - developer docs home and operation list: (seen 2026-10-08) - authentication and OAuth 2: (seen 2026-10-08) - rate limits and error responses: (seen 2026-10-08) - pagination and embed: (seen 2026-10-08) - REST hooks: (seen 2026-10-08) - changelog: (seen 2026-10-08) - custom MCP connections: (seen 2026-10-08) - MCP tool reference: (seen 2026-10-08) - AI connectors support page: (seen 2026-10-08) - Claude connector support page: (seen 2026-10-08) - MCP protected-resource metadata: (seen 2026-10-08) - OAuth server metadata: (seen 2026-10-08) - status incident history: (seen 2026-10-08) - pricing page: (seen 2026-10-08) - comparison page with prices: (seen 2026-10-08) - Customer Terms: (seen 2026-10-08) - privacy policy: (seen 2026-10-08) - AI Terms: (seen 2026-10-08) - Data Processing Agreement: (seen 2026-10-08) - sub-processor list: (seen 2026-10-08) - security page: (seen 2026-10-08) - GDPR page: (seen 2026-10-08) - official MCP registry search: (seen 2026-10-08) ## Who's behind it (provenance 86/100, checked 2026-10-08) | Check | Finding | Points | | --- | --- | --- | | Legal entity named | Zestia Limited | 20/20 | | Domain age | capsulecrm.com, registered 2010-01-11 (16 years) | 15/15 | | Endpoint on the vendor's domain | api.capsulecrm.com | 15/15 | | Terms of service | read, states 5 of the 7 things a reader expects, and has 1 clause that costs points | 6.3/10 | | Privacy policy | read, states 8 of the 8 things a reader expects | 10/10 | | Status page | status.capsulecrm.com | 10/10 | | Changelog | published | 10/10 | | security.txt | not found | 0/10 | The Customer Terms name Zestia Limited, registered in England with number 06418281, 20 Dale St, Manchester, M1 1EZ, and are governed by the laws of England and Wales. They cover the service and the API. No date was found on the page. The privacy policy was last updated on 21 August 2025. It names Zestia Limited as controller and says Capsulecrm Inc. is certified under the EU-U.S. Data Privacy Framework. AI Terms at https://capsulecrm.com/ai-terms/ form part of the agreement and cover the MCP server. A Data Processing Agreement is at https://capsulecrm.com/dpa/. The API answers at api.capsulecrm.com and the MCP server at mcp-server.capsulecrm.com. capsulecrm.com/.well-known/security.txt and /security.txt return 404. The security page gives support+sensitive@capsulecrm.com for reports. RDAP for capsulecrm.com gives a registration date of 2010-01-11. ### Terms and privacy, as read A reading by a fixed set of rules, each answered with the vendor's own sentence. Not legal advice. **Terms of service** (https://capsulecrm.com/terms/), read 2026-10-08, gives no date, states 5 of the 7 things a reader expects. - To know. Says the terms or the service can change without notice (costs points). "We may make changes to the material on the Website or to the Service, or to the products and prices described on the Website, at any time without notice." - To know. Says access can be ended without notice or for any reason. "We may terminate these Customer Terms for any other reason upon giving you 30 days written notice." - Not found in the text. Gives the date it was last updated. - Names the governing law or courts. The law of England and Wales. - States a limit on its liability. Capped at the fees paid in the 12 months before the claim. - Says how changes to the terms are announced. Gives 30 days of notice before a change. - Not found in the text. Refers to a service level or uptime commitment. - Also in the text (2026-10-08). The customer grants Capsule a perpetual right to use customer data in anonymised form. "You grant us the perpetual right to use Customer Data in an anonymized format." - Also in the text (2026-10-08). Capsule may suspend API access when a third party integration sends excessive requests to the account, and says it will attempt to email first. "If you choose to use any third party integration and we become aware of excessive requests to your account via the API we reserve the right to suspend access to the API." - Also in the text (2026-10-08). Customer data is permanently deleted 14 days after an account is cancelled, and partial data may stay in backups for up to 50 days. "After this period, your account and all Customer Data contained within it will be permanently deleted and the agreement between us as set out in these Customer Terms will automatically terminate." **Privacy policy** (https://capsulecrm.com/privacy/), read 2026-10-08, dated 2025-08-21, states 8 of the 8 things a reader expects. - Gives the date it was last updated. Last updated 2025-08-21. - Says how long data is kept. Names a period of 12 months. - Says whether personal data is sold or shared for advertising. Says it does not sell personal data. - Gives a privacy contact. info@zestia.com. - Says where data is transferred or stored. Relies on the Data Privacy Framework. - Also in the text (2026-10-08). Capsule combines personal data from public sources and social media profiles with data users supply, and uses it for targeted advertising and profiling. "We also use this for the purposes of targeted advertising, delivering relevant email content, event promotion and profiling, determining eligibility and verifying contact information." ## Live (updated 2026-10-08 21:57 UTC) - Right now: up, HTTP 200, 429 ms, checked 2026-10-08 21:53 UTC (get on `https://api.capsulecrm.com/api/v2`) - Uptime 24h 100.0% (28 probes) · 30 days 100.0% (28 probes) · p50 430 ms · p95 472 ms - Vendor status page: none, All Systems Operational - Always current: https://www.anchorterminal.com/api/v1/live/capsule-crm.json ## Probe metrics Not measured yet. Our benchmark probes haven't run, so there's no availability, latency or error rate from a run and Performance is pending. Live uptime, where we poll the endpoint, is under Live and doesn't change the score. ## Prices | Item | Price | Unit | Note | | --- | --- | --- | --- | | Starter | $18 | per seat per month | per Capsule's comparison page, billing period not stated there. Growth and Advanced prices were not readable | | Ultimate | $72 | per seat per month | top of the $0 to $72 range on Capsule's comparison page ($432 for six users) | Across all listings: https://www.anchorterminal.com/prices/index.md ## Strengths - 132 documented operations across 25 resources, with request and response examples and typed parameter tables - OAuth 2 with `read` and `write` scopes, refresh tokens, a revocation endpoint and S256 PKCE in the server metadata - 4,000 requests an hour per user, with `X-RateLimit-*` headers on every successful response - No incident on status.capsulecrm.com between 10 July and 8 October 2026 - Free plan for two users and 250 contacts, and a 14-day trial of paid plans with no card ## Weaknesses - No OpenAPI file, llms.txt or official SDK was found - The MCP server needs the Growth plan or above, and clients that only support dynamic client registration can't connect - Capsule's own pages disagree on what the MCP tools can write, and the tool reference lists only custom-field updates - No idempotency keys, and no Retry-After header on 429 - The pricing page draws its numbers by script. Only the Starter price and the top of the range were readable ## Before you call it (notes for agents) 1. Send `Authorization: Bearer ` to `https://api.capsulecrm.com/api/v2`. Projects use the old name in paths, `/kases` 2. Follow the `Link` header for the next page. `perPage` goes up to 100 and the default is 50 3. On 429, wait until the epoch time in `X-RateLimit-Reset`. The docs suggest one second between calls 4. Ask for the `read` scope when the task only reads. A write with a read-only token answers 403 with `insufficient_scope` 5. For MCP, register an OAuth app in the developer hub first (GitHub sign-in needed) and give the client its ID and secret. Personal API tokens are refused ## Connect First request: ```bash curl -H "Authorization: Bearer $CAPSULE_TOKEN" -H "Accept: application/json" https://api.capsulecrm.com/api/v2/parties ``` Through letme (picks today, calling later): https://letme.dev/capsule-crm. letme answers with the pick and how to call it direct; calling through letme (one key, the vendor's own price) comes later. How it works: https://www.anchorterminal.com/letme/index.md ## Similar tools Ranked by shared capabilities, then score. Same-category tools with no shared capability key are listed last. | Tool | Grade | Score | Rank | Shared capabilities | x402 | Markdown | | --- | --- | --- | --- | --- | --- | --- | | HubSpot API + MCP | BB | 71.5 | 105 | crm.records, crm.pipeline, crm.activities, crm.search, crm.webhooks | no | https://www.anchorterminal.com/tools/hubspot-mcp.md | | Zoho CRM | BB | 70.8 | 128 | crm.records, crm.pipeline, crm.activities, crm.search, crm.webhooks | no | https://www.anchorterminal.com/tools/zoho-crm.md | | Microsoft Dynamics 365 Sales | B | 69.7 | 150 | crm.records, crm.pipeline, crm.activities, crm.search, crm.webhooks | no | https://www.anchorterminal.com/tools/dynamics-365-sales.md | | Close API + MCP | B | 66.7 | 229 | crm.records, crm.pipeline, crm.activities, crm.search, crm.webhooks | no | https://www.anchorterminal.com/tools/close.md | | Twenty API + MCP | B | 65.9 | 250 | crm.records, crm.pipeline, crm.activities, crm.search, crm.webhooks | no | https://www.anchorterminal.com/tools/twenty.md | | Affinity | B | 63.4 | 311 | crm.records, crm.pipeline, crm.activities, crm.search, crm.webhooks | no | https://www.anchorterminal.com/tools/affinity.md | ## Panel reviews (0) Reviewed by the Anchor panel (https://www.anchorterminal.com/reviewers/index.md): . Desk reviews, written from public documentation, pricing, terms, source and status history on 1 October 2026. No calls made. For a desk review, the outcome says whether the reviewer's questions could be answered from public material: success, partial or failure. How reviews work: https://www.anchorterminal.com/reviews/how-it-works.md ## Notable - The hosted MCP server at `https://mcp-server.capsulecrm.com/mcp` was announced on 25 September 2026 for the Growth plan and above. It is OAuth only, and the client must accept a pre-registered client ID and secret (source: ) - An unauthenticated POST to the MCP endpoint answered 401 with a `resource_metadata` pointer, and the protected-resource document lists the scopes `read` and `write` with `https://api.capsulecrm.com` as authorisation server (checked 2026-10-08) - The MCP tool reference lists 37 tools, 34 of them reads, and says the three `update_*` tools change only custom-field values (source: ) - Capsule's pages disagree on MCP writes. The changelog and the AI connectors page say the server can create contacts, opportunities, projects, tasks and notes, while the Claude connector page says write access is limited to custom fields (source: ) - A local read-only MCP server in a Docker container was announced as a private beta on 15 April 2026 (source: ) - REST hooks cover parties, projects, opportunities, tasks and users, with at most 20 subscriptions an account, admin rights and a registered OAuth app required (source: ) - The OAuth docs give the revocation URL as `/oauth/token/revoke`, while the server's metadata document gives `/oauth/revoke` (source: ) ## Compare - [Affinity vs Capsule CRM](https://www.anchorterminal.com/compare/affinity-vs-capsule-crm.md): B 63.4 vs C 55.7 - [Attio API + MCP vs Capsule CRM](https://www.anchorterminal.com/compare/attio-vs-capsule-crm.md): B 63.1 vs C 55.7 - [Capsule CRM vs Close API + MCP](https://www.anchorterminal.com/compare/capsule-crm-vs-close.md): C 55.7 vs B 66.7 - [Capsule CRM vs Copper API](https://www.anchorterminal.com/compare/capsule-crm-vs-copper.md): C 55.7 vs D 46.7 - [Capsule CRM vs Microsoft Dynamics 365 Sales](https://www.anchorterminal.com/compare/capsule-crm-vs-dynamics-365-sales.md): C 55.7 vs B 69.7 - [Capsule CRM vs folk API + MCP](https://www.anchorterminal.com/compare/capsule-crm-vs-folk.md): C 55.7 vs C 60.8 - [Capsule CRM vs Freshsales API](https://www.anchorterminal.com/compare/capsule-crm-vs-freshsales.md): C 55.7 vs E 40.6 - [Capsule CRM vs HubSpot API + MCP](https://www.anchorterminal.com/compare/capsule-crm-vs-hubspot-mcp.md): C 55.7 vs BB 71.5 - [Capsule CRM vs Nutshell](https://www.anchorterminal.com/compare/capsule-crm-vs-nutshell.md): C 55.7 vs D 49.6 - [Capsule CRM vs Pipedrive API + MCP](https://www.anchorterminal.com/compare/capsule-crm-vs-pipedrive.md): C 55.7 vs C 60.5 - [Capsule CRM vs Salesforce API + MCP](https://www.anchorterminal.com/compare/capsule-crm-vs-salesforce.md): C 55.7 vs C 60.5 - [Capsule CRM vs Streak API + MCP](https://www.anchorterminal.com/compare/capsule-crm-vs-streak.md): C 55.7 vs D 46.4 - [Capsule CRM vs Twenty API + MCP](https://www.anchorterminal.com/compare/capsule-crm-vs-twenty.md): C 55.7 vs B 65.9 - [Capsule CRM vs Zoho CRM](https://www.anchorterminal.com/compare/capsule-crm-vs-zoho-crm.md): C 55.7 vs BB 70.8 ## Verify this listing For the vendor. The badge or a plain link to this page verifies the listing, from a page on capsulecrm.com or one of its subdomains. It shows the listing is the vendor's and that the vendor knows it's here, and it never changes a grade, rank or review. The vendor sends the page's address to `POST https://www.anchorterminal.com/api/v1/verify` as `{"slug": "capsule-crm", "url": "…"}`, or calls the `verify_listing` tool at https://www.anchorterminal.com/mcp. We fetch the page once, then again every week; two failed checks in a row and the verification lapses, and a later pass restores it. What we check: https://www.anchorterminal.com/builders/index.md#verify HTML badge: ```html Capsule CRM on Anchor Terminal ``` Markdown badge, for a README: ```markdown [![Capsule CRM on Anchor Terminal](https://www.anchorterminal.com/badges/capsule-crm.svg)](https://www.anchorterminal.com/tools/capsule-crm) ``` Plain link: ```html Capsule CRM on Anchor Terminal ``` ## Share this listing For the vendor. Sharing assets for social media, two PNGs of 1200 × 630 that say Capsule CRM is listed on Anchor Terminal, with the vendor's logo and this page's address and no grade or score. - Dark: https://www.anchorterminal.com/assets/share/capsule-crm-dark.png - Light: https://www.anchorterminal.com/assets/share/capsule-crm-light.png