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  "markdown": "Member of the Management Board.\n\nUrszula Jarzębowska has worked at Text since 2002 and has sat on its management board since 2010. Her earlier experience includes Bankier.pl and Internet Works.\n\n## What Urszula builds\n\n- [HelpDesk](https://www.anchorterminal.com/tools/helpdesk.md), graded D, 50.3/100, in Customer support \u0026 helpdesk. HelpDesk is a ticketing system from Text, Inc. Its REST API at api.helpdesk.com, which Text also documents as the Ticketing API, creates, lists and updates tickets, messages, private notes, tags, teams, rules, reports and webhooks. Member of the Management Board, researched 2026-10-28.\n\n## Works with\n\n- [Filip Jaskólski](https://www.anchorterminal.com/people/filip-jaskolski/), Chief Product Officer\n- [Jakub Sitarz](https://www.anchorterminal.com/people/jakub-sitarz/), Co-founder; Vice-Chairman of the Supervisory Board\n- [Maciej Jarzębowski](https://www.anchorterminal.com/people/maciej-jarzebowski/), Co-founder; Chairman of the Supervisory Board\n- [Maciej Walaszczyk](https://www.anchorterminal.com/people/maciej-walaszczyk/), Chief Technology Officer\n- [Mariusz Ciepły](https://www.anchorterminal.com/people/mariusz-cieply/), Founder and CEO\n\n## Questions\n\n### Who is Urszula Jarzębowska?\n\nUrszula Jarzębowska has worked at Text since 2002 and has sat on its management board since 2010. Her earlier experience includes Bankier.pl and Internet Works.\n\n### What does Text, Inc. make?\n\nAnchor Terminal lists HelpDesk from Text, Inc.. HelpDesk is a ticketing system from Text, Inc. Its REST API at api.helpdesk.com, which Text also documents as the Ticketing API, creates, lists and updates tickets, messages, private notes, tags, teams, rules, reports and webhooks.\n\n### How are Urszula's tools graded?\n\nHelpDesk is graded D, 50.3 out of 100, on Anchor Terminal's benchmark, which scores every listing against the same checklist.\n\n## Sources\n\n- https://www.text.com/about/\n- https://www.helpdesk.com/about/\n- https://x.com/mariuszcieply\n- https://www.linkedin.com/in/filip-jaskolski\n- https://www.text.com/\n- https://www.helpdesk.com\n- https://x.com/helpdeskcom\n- https://www.text.com/contact/\n\nThese are the people building the tools we list, named for their public role in the company or project behind a listing, from public pages, with the date it was researched. They don't work for Anchor Terminal (our own team is on the about page, /about/#author). We show public roles, public profiles and what the listing pages show, nothing private. To correct something, send an about or a photo, or have a page removed, write to privacy@anchorterminal.com.\n",
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