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  "markdown": "Chief Product Officer.\n\n## What Scott builds\n\n- [Help Scout API + MCP](https://www.anchorterminal.com/tools/help-scout.md), graded C, 56.1/100, in Customer support \u0026 helpdesk. Help Scout's Inbox API 2.0 (conversations, threads, replies, notes, customers, mailboxes, tags, users, workflows, reports and webhooks) and its official hosted MCP server at https://mcp.helpscout.net/mcp, GA since July 2026. Chief Product Officer, researched 2026-10-29.\n\n## Works with\n\n- [Denny Swindle](https://www.anchorterminal.com/people/denny-swindle/), Co-founder and distinguished architect\n- [Jared McDaniel](https://www.anchorterminal.com/people/jared-mcdaniel/), Co-founder and VP of Product Design\n- [Nick Francis](https://www.anchorterminal.com/people/nick-francis/), Co-founder and chairman of the board\n- [Toby Gabriner](https://www.anchorterminal.com/people/toby-gabriner/), CEO\n\n## Backed by\n\n- [Lead Edge Capital](https://www.anchorterminal.com/investors/lead-edge-capital/)\n- [Foundry](https://www.anchorterminal.com/investors/foundry/)\n- [CommonAngels Ventures](https://www.anchorterminal.com/investors/commonangels-ventures/)\n- [Techstars](https://www.anchorterminal.com/investors/techstars/)\n- [Zelkova Ventures](https://www.anchorterminal.com/investors/zelkova-ventures/)\n- [Dharmesh Shah](https://www.anchorterminal.com/investors/dharmesh-shah/)\n- [David Cancel](https://www.anchorterminal.com/investors/david-cancel/)\n- [Dave Balter](https://www.anchorterminal.com/investors/dave-balter/)\n\n## Questions\n\n### Who is Scott Rocher?\n\nScott Rocher is chief Product Officer.\n\n### What does Help Scout make?\n\nAnchor Terminal lists Help Scout API + MCP from Help Scout. Help Scout's Inbox API 2.0 (conversations, threads, replies, notes, customers, mailboxes, tags, users, workflows, reports and webhooks) and its official hosted MCP server at https://mcp.helpscout.net/mcp, GA since July 2026.\n\n### Who has invested in Help Scout?\n\nThe sources our research read name Lead Edge Capital, Foundry, CommonAngels Ventures, Techstars, Zelkova Ventures, Dharmesh Shah, David Cancel and Dave Balter.\n\n### How are Scott's tools graded?\n\nHelp Scout API + MCP is graded C, 56.1 out of 100, on Anchor Terminal's benchmark, which scores every listing against the same checklist.\n\n## Sources\n\n- https://www.helpscout.com/about/\n- https://www.helpscout.com/\n\nThese are the people building the tools we list, named for their public role in the company or project behind a listing, from public pages, with the date it was researched. They don't work for Anchor Terminal (our own team is on the about page, /about/#author). We show public roles, public profiles and what the listing pages show, nothing private. To correct something, send an about or a photo, or have a page removed, write to privacy@anchorterminal.com.\n",
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