# Romain Lapeyre

> Romain Lapeyre is co-founder and CEO. Gorgias API + MCP on Anchor Terminal, with grades, an about and public profiles.

- Canonical: https://www.anchorterminal.com/people/romain-lapeyre/
- Markdown: https://www.anchorterminal.com/people/romain-lapeyre/index.md (~1,000 tokens)
- Slim: https://www.anchorterminal.com/people/romain-lapeyre/index.min.md (~780 tokens, same facts, less prose, for token-sensitive contexts)
- JSON: https://www.anchorterminal.com/people/romain-lapeyre/index.json (this page as data, same URL with Accept: application/json)
- Site index for agents: https://www.anchorterminal.com/llms.txt (full text: https://www.anchorterminal.com/llms-full.txt)
- API: https://www.anchorterminal.com/api/v1/index.json
- MCP: https://www.anchorterminal.com/mcp (the whole catalogue as tools, no key)
- Licence: CC BY 4.0, credit Anchor Terminal and link this page (https://www.anchorterminal.com/terms/#data)
- Updated: 2026-10-28

Co-founder and CEO.

Romain Lapeyre co-founded Gorgias, a customer service platform for ecommerce merchants, with Alex Plugaru in Paris in 2015. The company began as a Chrome extension for writing emails faster and turned to building a helpdesk after finding that most of its users were support agents. Hookdeck lists him among its investors and advisors.

- LinkedIn: https://www.linkedin.com/in/romainlapeyre
- X: https://x.com/Romain_Lapeyre

## What Romain builds

- [Gorgias API + MCP](https://www.anchorterminal.com/tools/gorgias.md), graded D, 51/100, in Customer support & helpdesk. Helpdesk for ecommerce brands, priced by tickets a month rather than per agent, with a REST API over tickets, messages, customers and integrations and an official hosted MCP server in open beta. Co-founder and CEO, researched 2026-10-27.

## Works with

- [Alex Plugaru](https://www.anchorterminal.com/people/alex-plugaru/), Co-founder and historical CTO; now identifies as Founder at Elench

## Backed by

- [CRV](https://www.anchorterminal.com/investors/crv/)
- [Amplify Partners](https://www.anchorterminal.com/investors/amplify-partners/)
- [Techstars](https://www.anchorterminal.com/investors/techstars/)
- [Flex Capital](https://www.anchorterminal.com/investors/flex-capital/)
- [Alven](https://www.anchorterminal.com/investors/alven/)
- [Sapphire Ventures](https://www.anchorterminal.com/investors/sapphire-ventures/)
- [SaaStr](https://www.anchorterminal.com/investors/saastr/)
- [Shopify](https://www.anchorterminal.com/investors/shopify/)

## Questions

### Who is Romain Lapeyre?

Romain Lapeyre co-founded Gorgias, a customer service platform for ecommerce merchants, with Alex Plugaru in Paris in 2015. The company began as a Chrome extension for writing emails faster and turned to building a helpdesk after finding that most of its users were support agents. Hookdeck lists him among its investors and advisors.

### What does Gorgias make?

Anchor Terminal lists Gorgias API + MCP from Gorgias. Helpdesk for ecommerce brands, priced by tickets a month rather than per agent, with a REST API over tickets, messages, customers and integrations and an official hosted MCP server in open beta.

### Who has invested in Gorgias?

The sources our research read name CRV, Amplify Partners, Techstars, Flex Capital, Alven, Sapphire Ventures, SaaStr and Shopify.

### How are Romain's tools graded?

Gorgias API + MCP is graded D, 51 out of 100, on Anchor Terminal's benchmark, which scores every listing against the same checklist.

## Sources

- https://www.gorgias.com/about-us
- https://www.linkedin.com/in/romainlapeyre
- https://x.com/Romain_Lapeyre
- https://www.google.com/search?q=Gorgias+Romain+Lapeyre+Alex+Plugaru+X+LinkedIn
- https://www.linkedin.com/in/313373
- https://www.gorgias.com/
- https://docs.gorgias.com/en-US
- https://docs.gorgias.com
- https://www.gorgias.com/login

These are the people building the tools we list, named for their public role in the company or project behind a listing, from public pages, with the date it was researched. They don't work for Anchor Terminal (our own team is on the about page, /about/#author). We show public roles, public profiles and what the listing pages show, nothing private. To correct something, send an about or a photo, or have a page removed, write to privacy@anchorterminal.com.

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