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  "markdown": "Co-founder and CEO.\n\nRomain Lapeyre co-founded Gorgias, a customer service platform for ecommerce merchants, with Alex Plugaru in Paris in 2015. The company began as a Chrome extension for writing emails faster and turned to building a helpdesk after finding that most of its users were support agents. Hookdeck lists him among its investors and advisors.\n\n- LinkedIn: https://www.linkedin.com/in/romainlapeyre\n- X: https://x.com/Romain_Lapeyre\n\n## What Romain builds\n\n- [Gorgias API + MCP](https://www.anchorterminal.com/tools/gorgias.md), graded D, 51/100, in Customer support \u0026 helpdesk. Helpdesk for ecommerce brands, priced by tickets a month rather than per agent, with a REST API over tickets, messages, customers and integrations and an official hosted MCP server in open beta. Co-founder and CEO, researched 2026-10-27.\n\n## Works with\n\n- [Alex Plugaru](https://www.anchorterminal.com/people/alex-plugaru/), Co-founder and historical CTO; now identifies as Founder at Elench\n\n## Backed by\n\n- [CRV](https://www.anchorterminal.com/investors/crv/)\n- [Amplify Partners](https://www.anchorterminal.com/investors/amplify-partners/)\n- [Techstars](https://www.anchorterminal.com/investors/techstars/)\n- [Flex Capital](https://www.anchorterminal.com/investors/flex-capital/)\n- [Alven](https://www.anchorterminal.com/investors/alven/)\n- [Sapphire Ventures](https://www.anchorterminal.com/investors/sapphire-ventures/)\n- [SaaStr](https://www.anchorterminal.com/investors/saastr/)\n- [Shopify](https://www.anchorterminal.com/investors/shopify/)\n\n## Questions\n\n### Who is Romain Lapeyre?\n\nRomain Lapeyre co-founded Gorgias, a customer service platform for ecommerce merchants, with Alex Plugaru in Paris in 2015. The company began as a Chrome extension for writing emails faster and turned to building a helpdesk after finding that most of its users were support agents. Hookdeck lists him among its investors and advisors.\n\n### What does Gorgias make?\n\nAnchor Terminal lists Gorgias API + MCP from Gorgias. Helpdesk for ecommerce brands, priced by tickets a month rather than per agent, with a REST API over tickets, messages, customers and integrations and an official hosted MCP server in open beta.\n\n### Who has invested in Gorgias?\n\nThe sources our research read name CRV, Amplify Partners, Techstars, Flex Capital, Alven, Sapphire Ventures, SaaStr and Shopify.\n\n### How are Romain's tools graded?\n\nGorgias API + MCP is graded D, 51 out of 100, on Anchor Terminal's benchmark, which scores every listing against the same checklist.\n\n## Sources\n\n- https://www.gorgias.com/about-us\n- https://www.linkedin.com/in/romainlapeyre\n- https://x.com/Romain_Lapeyre\n- https://www.google.com/search?q=Gorgias+Romain+Lapeyre+Alex+Plugaru+X+LinkedIn\n- https://www.linkedin.com/in/313373\n- https://www.gorgias.com/\n- https://docs.gorgias.com/en-US\n- https://docs.gorgias.com\n- https://www.gorgias.com/login\n\nThese are the people building the tools we list, named for their public role in the company or project behind a listing, from public pages, with the date it was researched. They don't work for Anchor Terminal (our own team is on the about page, /about/#author). We show public roles, public profiles and what the listing pages show, nothing private. To correct something, send an about or a photo, or have a page removed, write to privacy@anchorterminal.com.\n",
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