# Paul Adams

> Paul Adams is chief Product Officer. Intercom API + MCP on Anchor Terminal, with grades, an about and public profiles.

- Canonical: https://www.anchorterminal.com/people/paul-adams/
- Markdown: https://www.anchorterminal.com/people/paul-adams/index.md (~1,200 tokens)
- Slim: https://www.anchorterminal.com/people/paul-adams/index.min.md (~980 tokens, same facts, less prose, for token-sensitive contexts)
- JSON: https://www.anchorterminal.com/people/paul-adams/index.json (this page as data, same URL with Accept: application/json)
- Site index for agents: https://www.anchorterminal.com/llms.txt (full text: https://www.anchorterminal.com/llms-full.txt)
- API: https://www.anchorterminal.com/api/v1/index.json
- MCP: https://www.anchorterminal.com/mcp (the whole catalogue as tools, no key)
- Licence: CC BY 4.0, credit Anchor Terminal and link this page (https://www.anchorterminal.com/terms/#data)
- Updated: 2026-10-28

Chief Product Officer.

Paul Adams is chief product officer at Fin, formerly Intercom, leading product management, product design, data science and research. He advised the company before joining it when it had 14 people.

## What Paul builds

- [Intercom API + MCP](https://www.anchorterminal.com/tools/intercom.md), graded BB, 71.6/100, in Customer support & helpdesk. Intercom's REST API (conversations, contacts, companies, tickets, notes, tags, articles, data attributes and webhooks) and its official hosted MCP server. Chief Product Officer, researched 2026-10-28.

## Works with

- [Archana Agrawal](https://www.anchorterminal.com/people/archana-agrawal/), President
- [Ciaran Lee](https://www.anchorterminal.com/people/ciaran-lee/), Co-founder and Chief Engineer
- [Darragh Curran](https://www.anchorterminal.com/people/darragh-curran/), Chief Technology Officer
- [David Barrett](https://www.anchorterminal.com/people/david-barrett-2/), Co-founder
- [Des Traynor](https://www.anchorterminal.com/people/des-traynor/), Co-founder and Chief Strategy Officer
- [Eoghan McCabe](https://www.anchorterminal.com/people/eoghan-mccabe/), Co-founder, CEO and Chairman of the Board
- [Fergal Reid](https://www.anchorterminal.com/people/fergal-reid/), Chief AI Officer

## Backed by

- [Biz Stone](https://www.anchorterminal.com/investors/biz-stone/)
- [Andy McLoughlin](https://www.anchorterminal.com/investors/andy-mcloughlin/)
- [Dan Martell](https://www.anchorterminal.com/investors/dan-martell/)
- [500 Startups](https://www.anchorterminal.com/investors/500-startups/)
- [Digital Garage](https://www.anchorterminal.com/investors/digital-garage/)
- [Social Capital](https://www.anchorterminal.com/investors/social-capital/)
- [Freestyle](https://www.anchorterminal.com/investors/freestyle/)
- [David Sacks](https://www.anchorterminal.com/investors/david-sacks/)
- [Bessemer Venture Partners](https://www.anchorterminal.com/investors/bessemer-venture-partners/)
- [ICONIQ](https://www.anchorterminal.com/investors/iconiq/)
- [Index Ventures](https://www.anchorterminal.com/investors/index-ventures/)
- [Kleiner Perkins](https://www.anchorterminal.com/investors/kleiner-perkins/)
- [Alphabet](https://www.anchorterminal.com/investors/alphabet/)
- [Jack Dorsey](https://www.anchorterminal.com/investors/jack-dorsey/)
- [Mark Zuckerberg](https://www.anchorterminal.com/investors/mark-zuckerberg/)

## Questions

### Who is Paul Adams?

Paul Adams is chief product officer at Fin, formerly Intercom, leading product management, product design, data science and research. He advised the company before joining it when it had 14 people.

### What does Intercom make?

Anchor Terminal lists Intercom API + MCP from Intercom. Intercom's REST API (conversations, contacts, companies, tickets, notes, tags, articles, data attributes and webhooks) and its official hosted MCP server.

### Who has invested in Intercom?

The sources our research read name Biz Stone, Andy McLoughlin, Dan Martell, 500 Startups, Digital Garage, Social Capital, Freestyle, David Sacks, Bessemer Venture Partners, ICONIQ, Index Ventures, Kleiner Perkins, Alphabet, Jack Dorsey and Mark Zuckerberg.

### How are Paul's tools graded?

Intercom API + MCP is graded BB, 71.6 out of 100, on Anchor Terminal's benchmark, which scores every listing against the same checklist.

## Sources

- https://fin.ai/about
- https://www.linkedin.com/in/destraynor/
- https://www.linkedin.com/in/ciaran-lee-51bb402/
- https://www.intercom.com/help/en/articles/8771110-getting-started-faqs
- https://www.intercom.com/

These are the people building the tools we list, named for their public role in the company or project behind a listing, from public pages, with the date it was researched. They don't work for Anchor Terminal (our own team is on the about page, /about/#author). We show public roles, public profiles and what the listing pages show, nothing private. To correct something, send an about or a photo, or have a page removed, write to privacy@anchorterminal.com.

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