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  "markdown": "Founder and CEO.\n\nMariusz Ciepły is founder and CEO of Text, the Wrocław company behind LiveChat, ChatBot and HelpDesk, which started as LiveChat in 2002. Text has been listed on the Warsaw Stock Exchange since 2014 and renamed itself from LiveChat Software in 2023 as it moved towards AI customer service.\n\n- X: https://x.com/mariuszcieply\n\n## What Mariusz builds\n\n- [HelpDesk](https://www.anchorterminal.com/tools/helpdesk.md), graded D, 50.4/100, in Customer support \u0026 helpdesk. HelpDesk is a ticketing system from Text, Inc. Its REST API at api.helpdesk.com, which Text also documents as the Ticketing API, creates, lists and updates tickets, messages, private notes, tags, teams, rules, reports and webhooks. Founder and CEO, researched 2026-10-27.\n\n## Works with\n\n- [Filip Jaskólski](https://www.anchorterminal.com/people/filip-jaskolski/), Chief Product Officer\n\n## Questions\n\n### Who is Mariusz Ciepły?\n\nMariusz Ciepły is founder and CEO of Text, the Wrocław company behind LiveChat, ChatBot and HelpDesk, which started as LiveChat in 2002. Text has been listed on the Warsaw Stock Exchange since 2014 and renamed itself from LiveChat Software in 2023 as it moved towards AI customer service.\n\n### What does Text, Inc. make?\n\nAnchor Terminal lists HelpDesk from Text, Inc.. HelpDesk is a ticketing system from Text, Inc. Its REST API at api.helpdesk.com, which Text also documents as the Ticketing API, creates, lists and updates tickets, messages, private notes, tags, teams, rules, reports and webhooks.\n\n### How are Mariusz's tools graded?\n\nHelpDesk is graded D, 50.4 out of 100, on Anchor Terminal's benchmark, which scores every listing against the same checklist.\n\n## Sources\n\n- https://www.text.com/about/\n- https://www.helpdesk.com/about/\n- https://x.com/mariuszcieply\n- https://www.linkedin.com/in/filip-jaskolski\n- https://www.text.com/\n- https://www.helpdesk.com\n- https://x.com/helpdeskcom\n- https://www.text.com/contact/\n\nThese are the people building the tools we list, named for their public role in the company or project behind a listing, from public pages, with the date it was researched. They don't work for Anchor Terminal (our own team is on the about page, /about/#author). We show public roles, public profiles and what the listing pages show, nothing private. To correct something, send an about or a photo, or have a page removed, write to privacy@anchorterminal.com.\n",
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