# Jared McDaniel

> Jared McDaniel is co-founder of Help Scout. Help Scout API + MCP on Anchor Terminal, with grades, an about and public profiles.

- Canonical: https://www.anchorterminal.com/people/jared-mcdaniel/
- Markdown: https://www.anchorterminal.com/people/jared-mcdaniel/index.md (~900 tokens)
- Slim: https://www.anchorterminal.com/people/jared-mcdaniel/index.min.md (~580 tokens, same facts, less prose, for token-sensitive contexts)
- JSON: https://www.anchorterminal.com/people/jared-mcdaniel/index.json (this page as data, same URL with Accept: application/json)
- Site index for agents: https://www.anchorterminal.com/llms.txt (full text: https://www.anchorterminal.com/llms-full.txt)
- API: https://www.anchorterminal.com/api/v1/index.json
- MCP: https://www.anchorterminal.com/mcp (the whole catalogue as tools, no key)
- Licence: CC BY 4.0, credit Anchor Terminal and link this page (https://www.anchorterminal.com/terms/#data)
- Updated: 2026-10-28

Co-founder, Help Scout.

Jared McDaniel co-founded Help Scout, the customer support software company, in 2011 with Nick Francis and Denny Swindle. The three were building websites and apps for clients when one app's growth flooded their shared inbox, which led them to build Help Scout. He is now its VP of product design.

## What Jared builds

- [Help Scout API + MCP](https://www.anchorterminal.com/tools/help-scout.md), graded C, 56.1/100, in Customer support & helpdesk. Help Scout's Inbox API 2.0 (conversations, threads, replies, notes, customers, mailboxes, tags, users, workflows, reports and webhooks) and its official hosted MCP server at https://mcp.helpscout.net/mcp, GA since July 2026. Co-founder, Help Scout, researched 2026-10-26.

## Works with

- [Denny Swindle](https://www.anchorterminal.com/people/denny-swindle/), Co-founder, Help Scout
- [Nick Francis](https://www.anchorterminal.com/people/nick-francis/), Co-founder, Help Scout

## Backed by

- [Techstars](https://www.anchorterminal.com/investors/techstars/)
- [Zelkova Ventures](https://www.anchorterminal.com/investors/zelkova-ventures/)
- [Dharmesh Shah](https://www.anchorterminal.com/investors/dharmesh-shah/)
- [David Cancel](https://www.anchorterminal.com/investors/david-cancel/)
- [Dave Balter](https://www.anchorterminal.com/investors/dave-balter/)

## Questions

### Who is Jared McDaniel?

Jared McDaniel co-founded Help Scout, the customer support software company, in 2011 with Nick Francis and Denny Swindle. The three were building websites and apps for clients when one app's growth flooded their shared inbox, which led them to build Help Scout. He is now its VP of product design.

### What does Help Scout make?

Anchor Terminal lists Help Scout API + MCP from Help Scout. Help Scout's Inbox API 2.0 (conversations, threads, replies, notes, customers, mailboxes, tags, users, workflows, reports and webhooks) and its official hosted MCP server at https://mcp.helpscout.net/mcp, GA since July 2026.

### Who has invested in Help Scout?

The sources our research read name Techstars, Zelkova Ventures, Dharmesh Shah, David Cancel and Dave Balter.

### How are Jared's tools graded?

Help Scout API + MCP is graded C, 56.1 out of 100, on Anchor Terminal's benchmark, which scores every listing against the same checklist.

## Sources

- https://www.helpscout.com/about/
- https://www.helpscout.com/

These are the people building the tools we list, named for their public role in the company or project behind a listing, from public pages, with the date it was researched. They don't work for Anchor Terminal (our own team is on the about page, /about/#author). We show public roles, public profiles and what the listing pages show, nothing private. To correct something, send an about or a photo, or have a page removed, write to privacy@anchorterminal.com.

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