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  "markdown": "Co-founder; Vice-Chairman of the Supervisory Board.\n\nJakub Sitarz co-founded LiveChat Software, the company now called Text, and is vice-chairman of its supervisory board and a member of its audit committee. He is also chief executive of Unfold.vc ASI, a listed private equity fund.\n\n## What Jakub builds\n\n- [HelpDesk](https://www.anchorterminal.com/tools/helpdesk.md), graded D, 50.3/100, in Customer support \u0026 helpdesk. HelpDesk is a ticketing system from Text, Inc. Its REST API at api.helpdesk.com, which Text also documents as the Ticketing API, creates, lists and updates tickets, messages, private notes, tags, teams, rules, reports and webhooks. Co-founder; Vice-Chairman of the Supervisory Board, researched 2026-10-28.\n\n## Works with\n\n- [Filip Jaskólski](https://www.anchorterminal.com/people/filip-jaskolski/), Chief Product Officer\n- [Maciej Jarzębowski](https://www.anchorterminal.com/people/maciej-jarzebowski/), Co-founder; Chairman of the Supervisory Board\n- [Maciej Walaszczyk](https://www.anchorterminal.com/people/maciej-walaszczyk/), Chief Technology Officer\n- [Mariusz Ciepły](https://www.anchorterminal.com/people/mariusz-cieply/), Founder and CEO\n- [Urszula Jarzębowska](https://www.anchorterminal.com/people/urszula-jarzebowska/), Member of the Management Board\n\n## Questions\n\n### Who is Jakub Sitarz?\n\nJakub Sitarz co-founded LiveChat Software, the company now called Text, and is vice-chairman of its supervisory board and a member of its audit committee. He is also chief executive of Unfold.vc ASI, a listed private equity fund.\n\n### What does Text, Inc. make?\n\nAnchor Terminal lists HelpDesk from Text, Inc.. HelpDesk is a ticketing system from Text, Inc. Its REST API at api.helpdesk.com, which Text also documents as the Ticketing API, creates, lists and updates tickets, messages, private notes, tags, teams, rules, reports and webhooks.\n\n### How are Jakub's tools graded?\n\nHelpDesk is graded D, 50.3 out of 100, on Anchor Terminal's benchmark, which scores every listing against the same checklist.\n\n## Sources\n\n- https://www.text.com/about/\n- https://www.helpdesk.com/about/\n- https://x.com/mariuszcieply\n- https://www.linkedin.com/in/filip-jaskolski\n- https://www.text.com/\n- https://www.helpdesk.com\n- https://x.com/helpdeskcom\n- https://www.text.com/contact/\n\nThese are the people building the tools we list, named for their public role in the company or project behind a listing, from public pages, with the date it was researched. They don't work for Anchor Terminal (our own team is on the about page, /about/#author). We show public roles, public profiles and what the listing pages show, nothing private. To correct something, send an about or a photo, or have a page removed, write to privacy@anchorterminal.com.\n",
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