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  "markdown": "Chief Product Officer.\n\nElias Torres is Klaviyo's chief product officer and leads its agent product line, joining when Klaviyo acquired the team and technology of Agency, the AI customer success company he co-founded and ran. He earlier co-founded Drift, and at Performable hired Andrew Bialecki as one of his first engineers before HubSpot bought it in 2011.\n\n## What Elias builds\n\n- [Klaviyo API + MCP](https://www.anchorterminal.com/tools/klaviyo.md), graded BB, 71.8/100, in Lifecycle marketing \u0026 customer engagement. Klaviyo is a marketing platform that holds customer profiles and events and sends email, SMS, WhatsApp and push campaigns and flows. Agents reach it through a JSON:API REST API and an official hosted MCP server. Chief Product Officer, researched 2026-10-28.\n\n## Works with\n\n- [Andrew Bialecki](https://www.anchorterminal.com/people/andrew-bialecki/), Co-founder and co-CEO\n- [Chano Fernandez](https://www.anchorterminal.com/people/chano-fernandez/), Co-CEO\n- [Ed Hallen](https://www.anchorterminal.com/people/ed-hallen/), Co-founder and Chief Strategy Officer\n- [Surabhi Gupta](https://www.anchorterminal.com/people/surabhi-gupta/), Chief Technology Officer\n\n## Questions\n\n### Who is Elias Torres?\n\nElias Torres is Klaviyo's chief product officer and leads its agent product line, joining when Klaviyo acquired the team and technology of Agency, the AI customer success company he co-founded and ran. He earlier co-founded Drift, and at Performable hired Andrew Bialecki as one of his first engineers before HubSpot bought it in 2011.\n\n### What does Klaviyo, Inc. make?\n\nAnchor Terminal lists Klaviyo API + MCP from Klaviyo, Inc.. Klaviyo is a marketing platform that holds customer profiles and events and sends email, SMS, WhatsApp and push campaigns and flows. Agents reach it through a JSON:API REST API and an official hosted MCP server.\n\n### How are Elias's tools graded?\n\nKlaviyo API + MCP is graded BB, 71.8 out of 100, on Anchor Terminal's benchmark, which scores every listing against the same checklist.\n\n## Sources\n\n- https://www.klaviyo.com/uk/about\n- https://www.linkedin.com/in/bialecki/\n- https://www.linkedin.com/in/edhallen/\n- https://www.klaviyo.com/uk/\n- https://www.klaviyo.com/uk/contact-us\n\nThese are the people building the tools we list, named for their public role in the company or project behind a listing, from public pages, with the date it was researched. They don't work for Anchor Terminal (our own team is on the about page, /about/#author). We show public roles, public profiles and what the listing pages show, nothing private. To correct something, send an about or a photo, or have a page removed, write to privacy@anchorterminal.com.\n",
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