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  "markdown": "Co-founder, Intercom.\n\nDavid Barrett co-founded Intercom, now called Fin, in 2011 with Eoghan McCabe, Des Traynor and Ciaran Lee. The four had run Contrast, a software design consultancy, and used the proceeds from selling its Exceptional bug tracker to Rackspace to start Intercom.\n\n## What David builds\n\n- [Intercom API + MCP](https://www.anchorterminal.com/tools/intercom.md), graded BB, 71.6/100, in Customer support \u0026 helpdesk. Intercom's REST API (conversations, contacts, companies, tickets, notes, tags, articles, data attributes and webhooks) and its official hosted MCP server. Co-founder, Intercom, researched 2026-10-26.\n\n## Works with\n\n- [Ciaran Lee](https://www.anchorterminal.com/people/ciaran-lee/), Co-founder and Chief Engineer\n- [Des Traynor](https://www.anchorterminal.com/people/des-traynor/), Co-founder and Chief Strategy Officer\n- [Eoghan McCabe](https://www.anchorterminal.com/people/eoghan-mccabe/), Co-founder, Intercom\n\n## Backed by\n\n- [Bessemer Venture Partners](https://www.anchorterminal.com/investors/bessemer-venture-partners/)\n- [Index Ventures](https://www.anchorterminal.com/investors/index-ventures/)\n\n## Questions\n\n### Who is David Barrett?\n\nDavid Barrett co-founded Intercom, now called Fin, in 2011 with Eoghan McCabe, Des Traynor and Ciaran Lee. The four had run Contrast, a software design consultancy, and used the proceeds from selling its Exceptional bug tracker to Rackspace to start Intercom.\n\n### What does Intercom make?\n\nAnchor Terminal lists Intercom API + MCP from Intercom. Intercom's REST API (conversations, contacts, companies, tickets, notes, tags, articles, data attributes and webhooks) and its official hosted MCP server.\n\n### Who has invested in Intercom?\n\nThe sources our research read name Bessemer Venture Partners and Index Ventures.\n\n### How are David's tools graded?\n\nIntercom API + MCP is graded BB, 71.6 out of 100, on Anchor Terminal's benchmark, which scores every listing against the same checklist.\n\n## Sources\n\n- https://fin.ai/about\n- https://www.linkedin.com/in/destraynor/\n- https://www.linkedin.com/in/ciaran-lee-51bb402/\n- https://www.intercom.com/help/en/articles/8771110-getting-started-faqs\n- https://www.intercom.com/\n\nNot the same person as [David Barrett](https://www.anchorterminal.com/people/david-barrett/) (Expensify, Inc.), as far as the research can tell.\n\nThese are the people building the tools we list, named for their public role in the company or project behind a listing, from public pages, with the date it was researched. They don't work for Anchor Terminal (our own team is on the about page, /about/#author). We show public roles, public profiles and what the listing pages show, nothing private. To correct something, send an about or a photo, or have a page removed, write to privacy@anchorterminal.com.\n",
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